Excellent quality from top professionals…read more Good choice of frames and products, good quality advice given by the knowlodgeable staff. Excellent clinical finish in the work which they do. The price is good for the quality of work produced.

No, staff to help when you first walk in as a bit daunting when just starting up a new business…read more Had to go find someone to help me, when staff should be coming to me to ask me if I want help. When I found a member of staff, they did spend time explaining and going into great detail about products and the best one's for the job in hand. Advice on courses held was good and took my e mail address to add to there mailing list for listings of courses to be sent. There's nothing they haven't got. Ample amount of parking, could do with more parking spaces. It's failing is not being able to order products via the internet. Just need to improve on there customer service a little bit, apart from that very good.

Always superb. I have been using Norwich Frame Workshop for years and always love the experience…read more Not only do they provide a superb service, even when I think I know what I want they can always manage to add something I hadn't thought of like a contrasting mount, or a slightly different frame that looks better than the one I'd thought of first. Real masters of their trade. The exhibition inside is always interesting, too.

This shop is every childs dream. It is stuffed from floor to ceiling with toys and is a little…read moreuntidy in its appearance. However this does not matter as it is easy to get around and has a large selection of toys. It also has a second floor which has bike, skates, ride ons and scooters. I have always found the staff to be very helpful and friendly.

Unfortunately had a bad experience with this retailer…read more Ordered from the website. Incorrect item sent. Email queries unanswered. When resolution was agreed there was no further communication when it became apparent that they would be unable to fulfill. Had to badger to get refund of postage. Clearly not set-up for internet shopping.

This is a good example of this retail chain…read more The staff here are friendly and willing to help. Most of them have a greater knowledge of their products than their customers, but do not expect much specialist knowledge from most of the sales staff, The 'techies' in the back room are VERY good and and will help you [if they have enough time] with almost any query.

If you need anything to do with computers, you can't do much better than go to PC World…read more The displays are good and are in are well spaced out. Information with each computer on display is concise and easy to understand. Laptops, home pc's, business computers and enough accessories for you to get anything you need. The staff have a good knowledge and my experience is that they will sell you what you need and not try to sell more expensive products you don't need. a real one stop computer shop.

Purchased a couple of vouchers from Wowcher for this company also calling themselves…read moreSmileyhippo.com. Vouchers were £10 for a 40 page photobook and postage at £5.95 for 5 days delivery. Website states courier delivery is £10.95, when I placed the order for the first photobook using the voucher (and I only opted for a 20 page book as opposed to 40 which is what I could have ordered) the confirmation said delivery would be 9 working days. When I queried this they said I had to send them a copy of the voucher. Over the next day or so I went back and forth with them and they said they couldn't honour the voucher and I could pay extra for the 5 days delivery, when I queried how much this would be they said another £15 on top of what I'd already paid, so basically their website has incorrect information and they don't honour the vouchers from Wowcher. I asked for a refund and now I don't even have enough time to order the photobook from elsewhere in time for the event it was intended for. I'm very shocked and annoyed with this poor level of service and wish I'd stuck to my tried and tested photobook sources in the first place rather than give this shoddy company a chance. Oh and did I say how slow the smileyhippo.com software was when I was creating my photobook? What a waste of over 3 hours!

Creative project for January: compile photo book for two other girls who were on my Gokyo Lakes…read moreand Everest Base Camp trek at the end of last year. Outcome: 3 x groupon vouchers to an online photobook printer, Smiley Hippo. Stars for name = 5 The Smiley Hippo OS was easy to download and to learn. It's very intuitive and I picked it up very quickly - some things are harder to do than others but, if you're used to working with different systems, you'll pick up this software very very easily. There was one thing that did prove difficult and I did have to find a way around it, rather than being able to figure out how it worked/was meant to be done, but I was still able to overcome it, so User-friendliness = 4 The ordering process was then interesting.....I wanted to order three of the same book. When I had started up my project, there hadn't been an option for "Groupon A4 picture book" so I had clicked on what I thought was the appropriate book and it turned out this was incorrect. Customer Service, however, was very helpful. I did have to ring a number of times before getting through (the line was busy) but this might be the case with any printing service who is busy and, on subsequent calls, I got through straight away. Customer Service = 4.5 The ordering process online = 3.5 because of the slight problem with the coding, but also because I wasn't able to simply order three of the same book using the vouchers and had to order each one through a separate process, which took longer and also meant paying three lots of P&P - which isn't much considering the discount on the books but it's also going to be a bit annoying if they don't fit through the letterbox and I have to collect them from my "local" apocolyptic industrial estate Post collection depot. Once it was all finished, it was all quite easy and I love how my book looks. I'll update when I have the real thing in my hands but, for now, this process was relatively easy, straightforward, and has made me want to make another book with more of the photos! So, overall, a genuinely smiley hippo; creative project for January = done!

Not had many dealings with this company, but what I have had has been excellent. the knowlodge on…read moregetting our computer fixed was brill, even to this day its working well still. The price for building and repairing is competitive with others in the local area.

Good selection of fabric for all sorts of uses. Excellent for made to measure curtains and blinds…read more Fitting service is avaiable at extra cost of course.