As a Middle Park local, I love the village like feel of Armstrong St and its cafes and eateries.
Unfortunately, Loco is the worst in the street by some considerable margin.
The food is okay but the service is very amateurish and poor. It's quite comical to sit there and be completely ignored or have your order scrambled by friendly but otherwise scatty waitresses.
The main issue lies with the owner and his very poor management skills. He is a pompous English guy that sits in a corner of this small cafe with his laptop like a Grand Pooh Bah. Staff seem to bring him food and beverages in preference to paying customers. During peak periods, he does not lift a finger to assist the stressed and poorly trained staff, instead barking confusing orders and intimidating his workforce, when a helping hand would be more useful.
Other cafes in the strip are better run and operated with slick service. read more