I booked a tour with Say Hueque, trusting them to provide a safe experience. The company failed to…read morewarn us about the risks of altitude sickness in any way. Their original itinerary had us ascending to 4,300 meters at the Tatio Geysers after only 30 hours of acclimation, far below the recommended minimum of 48 hours. When we missed a flight and informed them well in advance, they failed to warn us that our acclimation time would now be reduced even further--to just 18 hours. As a direct result, both my partner and I suffered severe altitude sickness, including crippling headaches, nausea, shortness of breath, and concussion-like symptoms that lasted for five days--at times leaving us unable to read or even stand properly. When we raised our concerns, the company blamed us instead of taking responsibility for their poor planning. They refused to issue any refund, despite their negligence directly putting our health at risk. Beyond this, the company displayed gross incompetence throughout the trip, including: --Failing to provide bilingual drivers, despite us paying for them. --Double-booking our hotels, leaving us stranded. --A so-called 24-hour emergency line that went unanswered--and when someone did pick up, they were unable to communicate in English as advertised. (See attached photos.) This company is reckless, unprofessional, and unsafe. They care more about taking your money than delivering a competent, let alone safe, experience. Avoid them at all costs.

I inquired about a Gaucho/Estancia experience and received a reply, "we'd love to help you plan…read moreyour trip to IGUAZU!" Twice! So sloppy. Yet I gave them the benefit of the doubt and proceeded to try and book the Estancia day with her. Ludmila was slow to respond to respond to basic questions and I was spammed over and over again "Hi! We'd love to help you plan your Argentina trip!". Except for the one thing I was asking for! Ludmila upsold us to a PRIVATE Estancia day tour at a significantly higher price and day of, surprise! We were on the regular group tour, not the private tour we paid for. We asked to be refunded the difference between the premium we paid and the cost of the regular group tour that was delivered and Say Hueque went silent. Dishonest. If you want to be avoid being frustrated and ripped off on your vacation, avoid Say Hueque.

The boarding process for the ferry from Argentina to Uruguay was smooth. We arrived an hour before…read moredeparture which was plenty of time. However, the boarding process for the ferry back to Argentina was a nightmare! Mass chaos as there was only one line for both Buquebus and Colonia Express. Our ferry was departing at 5:15 but the line did not move through security until 4:50. They opened the line to some people but didn't announce who it was for. Imagine "Lord of the Flies" scenario - everyone for themselves! Terrible, and stressful experience!

I booked one of their day tours to Uruguay because when I compared the pricing for independent…read moreround trips, it added up to about the same price. My day tour included the round trip ferry to Colonia from Buenos Aires, hop on-hop off bus, walking tour of the historic town, and wine tasting at a local winery that gave 3 tastings and accompanying hors d'oeuvres with each glass. 10/10 recommend. Getting there even 15 minutes before departure is totally fine. The ferries are not glamorous but very clean, has a duty free store, coffee store, and lounge area.

From the owner: Somos una agencia de viajes receptiva de Argentina y Sudamérica especialistas en el armado de…read moreviajes a medida. Somos diseñadores de experiencias y nuestra principal premisa es lograr la satisfacción de nuestros pasajeros en su viaje. We are an incoming travel agency specialized on customized trips in Argentina and Southamerica. We are designers of experiences and our main premise is to achieve the satisfaction of our passengers when traveling.

This was easy peasy. Take your luggage there, they give you a tag, ask when you will be back and…read moreoff you go. You pay when you return and if you pay in cash you'll get a discount. They keep your stuff in a room in the back and in the front, there is a small counter and that's pretty much it. My Airbnb person told me them and I also looked online for reviews just case, as I can't honestly say I've used that service in my own area and wanted to have some reassurances that people have good experiences. No problems here!

The Airport (EZE) no longer has luggage storage. If your planning a quick stop this is a great…read moreoption for your bags. Also beware, if you take Uber , the drivers don't make any money on it. They literally hope you tip them the amount or give them cash. So transportation wise use cabify app. They are nice about it, but don't let Uber pocket the money of these great people. I stored my luggage for a day for for a couple bucks US Dollars . (180 Argentinian ) Good service.

Juan guided us through the Palermo graffiti tour. Great way to see the neighborhood and learn a bit…read moreabout the culture and history. Fluent in Spanish and English. So friendly and so invested in sharing his love for his country with you. Great tour! Fun way to spend a couple of hours. Easy walk. Lots of options for refreshments along the way if needed. Looking into his other tours of the city. 10/10!

We did the La Boca walk. Our guide was Mariana and she was super nice and knowledgeable. The walk…read morelasted about one hour and forty-five minutes. Online it says $10 per person but it is a FREE walk. It is then up to you to tip and you should tip well because like I said our guide was knowledge and very nice. We learned about the colorful houses "conventillos" a little history of tango the old industrial port and the history of immigration (so interesting) and ended at Boca Jr. stadium. My family is from Argentina (Italy) and for that reason and many others I recommend this walk. I learned a lot of interesting facts. Hicimos el paseo de La Boca. Nuestra guía fue Mariana y ella fue súper amable y conocedora. La caminata duró alrededor de una hora y cuarenta y cinco minutos. En línea dice $10 por persona, pero es una caminata GRATUITA. Depende de usted dar propina y debe dar una buena propina porque, como dije, nuestra guía era conocedora y muy agradable. Aprendimos sobre las casas de colores "conventillos" un poco de historia del tango, el antiguo puerto industrial y la historia de la inmigración (tan interesante) y terminó en el estadio de Boca Jr. Mi familia es de Argentina (Italia) y por eso y muchos otros recomiendo este paseo. Aprendí muchos datos interesantes.