I've been a long time customer of London Drugs and have always been impressed with the helpful staff and impressed by their product knowledge and friendly service. Great Selection and Value. read more

I have been a long time customer of London Drugs. I always order online as I'm disabled, and it's easier. Today, after receiving a shipment containing an unwrapped bottle of liquid soap that had leaked out all over the contents of the box, my complaint, and request to send another shipment, or refund (suggested by the woman at head office) was mishandled by a customer complaints service rep. She insisted I go out of my way to send photos of "every damaged item" and list all of the products I could "not clean up" since there were cans, and wrapped items that could be salvaged. Who does this?? I sent a photo showing how much soap had leaked out, and she replied it looked like it was only in the one corner of the box (I had moved some items to get a close up, like she requested). Honestly, at this point I thanked them for their past shipments, and bid them adieu. The food bank next door will gladly clean off the gloppy mess, and I will continue ordering from Amazon, where they never make you feel like your years of purchasing with them, don't matter. read more

London Drugs - Drugstores Near Me - Kelowna, British Columbia

The techs for Apple service and repair at the Harvey Ave London Drugs are remarkable. Easy to talk to, incredibly astute and accommodating. I can't recommend them enough. read more

PLEASE do not bring your electronics to get fixed here. they have no idea what they are doing and after reading all the other reviews i see I am not the only one who feels this way. brought something in and they returned it completely broken. please take the longer safer route and send in your products to the apple store in vancouver. it's worth the wait. read more

My Apple Mac Book Pro track pad quite responding. As I am a teacher and need my laptop I called London Drugs In Kelowna to see about getting it in for an emergency repair. Instead of booking a repair and having to take it in for service the tech told me how to rest it on the phone. Now who does that in todays age. My hat goes off to the tech at London Drugs you saved the day and yes it worked. Thank you. read more

The convenience of having a London Drugs can't be measured in words. Can it? Yes it can! What's so special about LD? They pretty much have everything you need when you're looking for something but don't know what it is. For example when you have to get your pharmaceuticals and realize you need milk and napkins or something. Readers Digest? I found it here! One of my favourite drugstore chains. Convenience is the reason why. read more

If you are looking for camera gear/advice, Becky at London Drugs Kelowna is someone who really cares about educating you and helping you pick the right camera and lenses. read more

I love using their photolab; they actually adjust pictures to have the best quality possible; I have used other photolabs and my photos never turn out as good as the photos from London drugs. read more

I called the Kelowna store computer department for a battery replacement for my MacBook. I was quoted 90 dollars for parts labor and tax. My wife dropped off the computer and was then advised that it would cost 160 dollars. I called the store and was advised from Jesse that they must have "miscommunicated" the price. I advised them that. my wife has wasted her time . I asked to speak to a manager and was left on hold for 5 minutes when it came back ti Jesse again. He then advised me that the manager was out. When I went into the store I asked the manager Wendy to track who misquoted this price. She was unfriendly and said she did not know. I asked her to look at the schedule and she gave me attitude she said they could NOT honour price and insinuated that it was my fault not knowing the name of the clerk who quoted this. Then she offered me a 25 dollar gift card. Totally insulting. Dismissive Manager and the staff with her was condescending and insincere. Not impressed! read more

Great customer service. I've heard people say that London Drugs has excellent customer service but I have now experienced it first hand. I purchased a shoe cabinet that I assembled. I could not get the doors on the cabinet to close properly or line up properly. When I called London Drugs to discuss the issue, I was offered various solutions by manager Jim. He was professional and efficient and the matter was resolved to my liking. No hassles. I did not feel like I was another complaining customer or an inconvenience like at many other stores. Thanks! read more