Yesterday I had the most terrifying experience of my life!!…read moreI went to pick up my trailer for storage to bring home for the night for camping this weekend as I have done since I bought it a year ago.. everything went right but something was very wrong.. 10 Minutes down the road on a country road in Airdrie with no shoulder and all of a sudden the trailer slams down on the ground as I'm going 90 and starts bouncing back and forth only attached by one cable as the cable was sheared, the emergency brake line pulled to lock the trailer breaks and the metal was dragging on the ground shooting sparks thru the air!! All while I try to slow down my vehicle and the trailer and stop without rolling either into the ditch as the was NO shoulder to pull over! I decided to try to call Racetrack RV where I bought it a year ago to ask their suggestion as to how I can move it now before I called a tow truck.. I was frantic! The receptionist who answered said no problem I'm going to transfer you to someone who can help.. The guy on the phone said no problem where are you I'm on my way!!Keep in mind I didn't just buy it.. it was in May 2017!! But after sitting terrified on the road , in the pouring rain not able to move I see the Racetrack truck pull up and feel so relieved!! I walk back to greet him and it's the owner!!! He gets down on the ground replaces the line so I am able to unlock and drive then says " ok now let's drive it to my service lot and I'll follow so you know you're safe" The Service business lot was closed for the day so he unlocks, drives me in, takes the trailer off my vehicle and as I'm thanking him over and over I ask when it can be fixed..he says " oh you're still camping this weekend this is our first service to be completed tomorrow " Now that is Customer Service..Talk about going above and beyond!!!! I love supporting companies who truly care about people!!

(I added the parts & service department as a separate company since they are in different locations…read moreand operate differently) So far so good! I've dealt with several people in parts & service since I bought my trailer at the RV show in February 2016. The latest was Shawn and I gotta say, so far he's been great to deal with. He was very accommodating by coming in on his day off so I could pick up my unit that was in for some warranty work and accident repair. He was helpful and thoroughly explained everything that was done. He has a genuine concern that the customers he looks after are happy with the service they've been given and that they will feel comfortable coming back should they need service in the future. My trailer was cleaned and ready to go when we arrived to pick it up. They also did a few minor services, like inspect the roof and tire pressure. These little things mean a lot to a customer. I've emailed the parts department several times and always got a response in a very timely manner. I will never recommend the Racetrack business team that I had the misfortune of dealing with (Matt & Josh) but I will absolutely recommend their parts and service staff, their sales staff and Ken, the owner as people I will do business with again. As someone that runs a camping group in Calgary, I will be sure to share my experience with the over 500 members in my group :)

I had an amazing experience with Western RV. Found the Travel Trailer I was looking for, it checked…read moreall my personal boxes that I was looking for. The Coachman Urban 3070 BH had a unique floor plan, that no one else had. I like to express my sincere gratitude to David Copper, Deany and everyone else who made this experience a wonderful journey.

Absolutely worst dealership ever. Bought a used 5th wheel…read morethat I was told was like new. Payed over $500 to have "all systems gone through" Chargen me for items I never asked for. When I disagreed with their responses I told them I was leaving a negative review. Sales manager Brandon said he was going to get a lawyer to come after me. (He didn't. He's a pathetic liar) These people are the biggest snakes I have ever dealt with. Seriously folks. DO NOT BUY ANYTHING HERE

Dandy Auto Marine did a dandy job of restoring our California 1992 Cole jet boat. They exceeded our…read moreexpectations! Thanks, Dandy!

So I found Dandy auto on kijiji. They were running a special on $49 out of province inspections. I…read moremade an appt over the phone and they fit me in really fast. They got our business for two reasons - 1. They were very reasonably priced. . 2. They were the only company I called that actually picked up their phone. ( Cassandra goes above and beyond to make sure all calls are picked up, shes super woman) I got my truck in, it took about 4 hours but they were really through. I got a small list of things that needed to repaired to pass inspection and they gave me a reasonable quote. My husband however used this as an excuse to try out a different shop that is run by a family member. So we came back to our re inspection. I was quoted 30-1 hour. About 15 minutes into it, I was pulled into the service bay to have a talk. The shop we had just taken our truck to botched our rear breaks and then tried to cover it up. Bryan the service technician carefully and in great detail showed me the damage. He explained what the other mechanic did and what he tried to do to 'fix' it. If you want to call it that. The break was a ticking time bomb and eventually I would have lost my breaks. I am so thankful to Bryan that he caught this and repaired it. So we ordered all the parts and he went away to work. Unfortunately the caliper bracket didnt make it to us on time and I had to wait (at no fault to them) for 7 hours with a toddler. Cassandra did everything in her power to make sure I had supplies to entertain my daughter. Everyone was so nice and forgiving that my tiny terror was running around and occasionally screaming. At the end of the day it became obvious that the part wasn't coming in time. Cassandra called around to get me a rental, but everyone was booked out. And do you know what? I was stranded. Bryan the tech DROVE US HOME. He totally went out of his way to help us, we didn't have very many options to get home. So they got the part this morning and fixed up the truck. It cost us nearly double what Dandy quoted us when it was all said and done. In hindsight we should of just let them do it. I'm so thankful for Cassandra, Bryan and the entire Dandy crew. Bryan will be the only person working on our truck from here on out.

Very hard to call them. Like the government they have a telephone system which requires you to go…read morethrough a maze. I left a voicemail a week ago and I'm still waiting for a return phonecall. I went through their virtual attendant and nothing. I guess selling accessories, parts, future purchases are not important in their business model

Had a great experience working with Jarett Schneider, who showed me several truck campers and…read morehelped me decide which model was the right fit for me. I strongly recommend him!

Huge shout out to RJ for getting the service we needed. You took it that extra step to get the…read moremanufacturer to supply the steps. Extra step ... steps. Lol Thanks again RJ

Found the RV we wanted, price reflected that it was ROUGH for a RV with 2 seasons on it. Tires were…read moreflat, marker stains, lots of dings, etc. But, nothing worse than my kids will do to it, so it certainly wasn't a deal breaker. Did the deal, negotiated out the made-up-cash-grab fees, and felt pretty good about it. Pick up day a week later, it was very obvious that since we negotiated out the "inspection" fee, no one did any follow up clean on the camper (a $1,200 "service", carried out by people who already work there, thereby costing exactly zero more dollars to the dealer?!). When I asked where the spare tire was, the guy asked me, legitimately, "Did you pay for one?". No, and I didn't pay for a hitch, specifically, but since campers come with one, there it is! Get the unit out, it is great, everything works perfectly and we are happy with the purchase. But the tires still go flat every 2 weeks. Turns out, if you top up a tire with a hole in it, it will just go flat again! Who knew? Got them fixed and we are off to the races. The $ guy was awesome, far and away the best part of the whole transaction. You can't really blame the other guys though, they are just salesmen. Overall, would buy here again, but would stipulate that just because I don't want to pay your completely-made-up-doesn't-cost-you-an-extra-cent "inspection" fee or your not-legally-required-cash-grab-already-have-admin-staff-to-do-paperwork "document" fee, that work still needs to get done. And I would reiterate that travel trailers come with spare tires. Every one, every time.

bought a jayco eagle trailer from this dealership. what a…read moregreat experience. our sales guy Robert was amazing and helpful Rhys our Rv outfitter went into detail when picking up our trailer to make sure how everything worked. highly recommend these guys and this company.

I'm not sure if all the Travelland rvs service groups are this way but I have been dealing with the…read moreAirdrie service group since January 2024 and it has been a terrible experience. 1) their service representative will not return phone calls or get back to you when the parts come in. I have to keep calling her and emailing her to find out if the parts arrived. This was not just one incident . 2) they forgot or neglect to submit warranty work to the manufacturer. I waited 2 months to confirm my warranty work was approved. I called them every 2 weeks over a 2 month period and when the service representative finally returned my call she said that they were still waiting to hear from Thor. I asked her for the reference number so I could call Thor myself and she said they don't get a reference number. I finally called Thor and found out that they hadn't even submitted the warranty request at all and if they had submitted it there would have been a PA number. When I texted Travelland and asked for the GMs number, I got a very quick response....but the GMs number was never provided. 3) the service techs are unable to complete the work within the warranty time allotment so they need to charge extra. Apparently it took the service tech 1 hour to find out where the inverter was in my motorhome so he could turn it on. This was not the flat 1 hour minimum fee as a bunch of other warranty work was being done at the same time. 4) they are quoting two hours to replace some plastic trim on the ceiling that is only held in place by 8 screws. Of course this is one hour longer than Thor warranty group will authorize...and about 1 hour and 45 minutes longer than it would actually take. Even Thor is calling Travelland trying to understand how they are inventing these numbers. 5) I suspect the issues with Travelland stems from the top as the service representative said in an email that they would not be charging more time above the warranty period if I had bought my rv from them. And I never did receive the GM is phone number.

Great service from the service department here. They made me a custom butt bar for the back of my…read moretrailer for a reasonable price and with good turn around time, Thank you!

I went to Airdire Trailer to rent a flat deck unit for moving a vehicle. I was shocked at the price…read morethey want for renting a simple flat deck unit ($165 day rate) plus they add mandatory damage fees which does not include full insurance, plus they told me if I park the trailer at their off hours drop off there were more fees to be added (total coming to $265). As well they were wanting $10 tie down strap. As well, their check in time was horribly long and service wasn't too friendly. I left and called u-haul in Airdrie, where they JUST had a car dolly dropped off. Their rate was $57 for the day, which included tire straps and chains. Their unit worked well and had no issues. Like another poster noted, we are no longer in boom times in Alberta, either learn to cut costs (which they could do considering they had a ton of admin staff there) or eventually go out of business.

Our water heater stopped working in the middle of our cross country trip to Banff. Greg and Trevor…read morewere amazing. They squeezed us in and fixed the problem. Quality service, friendly and cost efficient. 2 thumbs up!

Trevor and Paul were salt of the earth for us. Spent an hour assessing our RV and were very…read moreknowledgeable and made recommendations and even gave us some expensive tape! We would certainly recommend Premier RV Service for your repairs! Thanks so much Trevor and Paul for your expertise and time! Cathy and Sean

My experience with Super Plumbing Bros was terrific. Alex responded with a reasonable quote,…read morearrived on time to do the replacement of a hot water tank. The work was done efficiently, clean & on a Sunday! I appreciated the effort, and feel confident to recommend this business to friends. Thanks so much Alex!

From the owner: Reliable. Local. Trusted. Looking for a plumber you can…read morecount on? Whether it’s a leaky faucet, a full bathroom renovation, or a new home rough-in, we handle it all—quickly and professionally. We’re fully licensed and insured, proudly serving [Your City] and surrounding areas. Upfront pricing, clean work, and honest advice—no surprises, just solutions