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    Long & McQuade

    4.1 (17 reviews)
    Closed 12:00 pm - 5:00 PM

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    3 years ago

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    Jack L.

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    7 years ago

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    5 years ago

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    13 years ago

    This is my favorite location, loads of space, and plenty of helpful and knowledgeable staff. Parking is only ok.

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    4 years ago

    every time i popped over to fix my son's violin or buy a book, the staff there always give the best and professional service.

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    Jack L.

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    14 years ago

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    15 years ago

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    10 years ago

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    8 years ago

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    Review Highlights - Long & McQuade

    After being in Vancouver for a few days, I looked on-line for guitar rentals, not expecting to find anything.

    Mentioned in 5 reviews

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    Nicole Alosinac Luthiery

    Nicole Alosinac Luthiery

    (11 reviews)

    Hastings-Sunrise

    I've had Nicole work on 3 different electrics and an accoustic for me, and the results have always…read morebeen fantastic. She is a craftsperson not "just" a tech, skilled and knowledgeable in instrument building and repair, and intent on figuring out what you want, for the way you play your guitar. Super friendly, honest, and has always finished the job when she said she would. She quotes up front and has always hit the quotes she's given me. While her work doesn't come cheap, it shouldn't. I've used a few people around town, but Nicole is the only one I recommend with no hesitation.

    For over 2 years I took all my gypsy jazz (GJ) and electric guitars to Nicole and she was…read moreexcellent. Then the quality of the work started dropping dramatically, having to take them back repeatedly for poor work. Some examples. She did a complete re & re of a fretboard on one of my GJ guitars as the truss rod had an issue. The work was great although costly. A few months later frets 7 - 11 on the high E string only were bottoming out. Not just buzzing. After waiting many weeks I was told it was "ready". I arrived and was told that the "only way" to fix this problem was to put shims under the bridge upon which she just gave me several shims without doing the job herself. If she had done that herself she would have found that that would not have fixed the problem at all. The fretboard needs a complete refret and sanding/leveling costing me another $600 on top of the over $1,000 I paid her. The last straw was when she worked on my 1964 modded Telecaster including a rewiring of the pick ups. After picking up the guitar I found that all the pick ups were hot no matter which one was selected. Upon picking it up again post fix, I was told that the issue was "my fault", was verbally abused and it was clear Nicole was not going to take any responsibility for her poor work. I then bit my tongue, took my guitar and upon leaving heard her yelling as I was walking out the door "I have a long list of customers who know what they are doing". Nicole, it's not my job to know how to fix guitars. That's your job.

    Bonerattle Music

    Bonerattle Music

    (23 reviews)

    The Drive, Grandview-Woodlands

    Being able to provide smaller quantities of higher quality goods and services has put Bonerattle…read moreMusic above and beyond the L&Q's of the world. Do not be fooled by the size of Bonerattle, the selection of guitars, drums and other rad instruments in all price points is a thing to behold. Ideas brim in my head about my want of learning to play the drums and I queried the gentleman working the store about lessons and guitars and all sorts of things that I could. For the record, guitar lessons here are from professionally world renowned musicians Stephen Nikleva and Jimmy Roy, who have both worked with international artists and each has a very unique and amazing guitar style. Lessons start at $20.00 per half an hour and are from Monday to Friday between 5:00pm and 8:00pm. Bonerattle is a gem of a music store!

    I've made a purchase and wanted to say I'm not at all happy with the service…read more I bought a small 40$ harmonica. I asked the gentleman if it was definitely a C major harmonica, which he assuredly confirmed. Went home and immediately noticed one of the scales was incomplete, therefore making it unusable for me. The F note was missing for one of the 2 scales. That was by design, of course, but what was not - was the gentleman not letting me know before the purchase that it was not a full C major scale. I didn't see the accompanying flyer either, because I bought a new one, not the one I saw on the counter. Going back the next day he was unfriendly, and refused to offer a refund, because "i had already blown into the harmonica". That to me is just an excuse to refuse the refund, because modern day sanitization. would have easily solved that. It's not the price tag that bothers me, but having been deceived and having received poor customer service does. Wrote them an email, but never heard back. Avoid this shop unless you really need their services.

    Long & McQuade - musicalinstrumentsandteachers - Updated August 2026

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