I was visiting London and was aghast at how scorched my hair had become in Greece. After checking…read morereviews on Yelp, I emailed TOKITO salon overnight and was able to book in for lunch the next day.
I walked in very cautious because with a stylist who is a stranger, a lot can be misunderstood - plus, I have hair almost to my waist, and after encountering some stylists who seemed to feel like a few extra unasked inches off was not a big deal (wut), I am scared of new stylists... but no need for fear, here! Hiro is very attentive and listens very carefully, and clearly had no agenda but to apply his expertise to my direction.
Hiro cut my hair dry so I could make adjustments as we saw the progress; he was very conservative at my request, and didn't complain in the least when I reconsidered my asks twice and wanted to cut even more to address the dry ends. It was clear I could trust him not to overdo it, which made me trust his judgement. After the main trim, he did a fantastic wash and head massage, used the dryer on only medium heat (which is so much better for your hair!) and did a little more touch-up trimming once my hair was fully blown out.
I walked out feeling like a whole new person, and am super grateful to not have haggard hair for my last few days in London!