I can't say enough nice things about my service! Jodi was absolutely fantastic and my experience…read morewas luxury. She is personable, kind, and genuinely cares about her clients. Conversation was easy and she took into account the horrible experience I've had and proved that isn't how nail services should be. She took her time helping me select my color, did an AMAZING job with my cuticles (they have never looked better), and spent time making my preferred color look amazing. Pedicure was also the same! She was thorough, thoughtful, and walked me through everything she needed from me and her reasoning behind why! I did learn a lot today and left with such a deep appreciation for her profession. She truly is in the business of making you feel your best. Thank you so much for taking the time to make me feel wonderful

Jodi will call a customer and tell them off because of bad business practices. Instead of putting…read morepolicies in place for customers that miss appointments or no shows, she will call you to tell you how disappointed she is about how irresponsible you are and how you are ruining a business relationship she has with the makeup/skin business owner down the street. I have had my haircut here in the past and was really happy they would do my hair for my wedding. As a customer, I knew what day my practice run makeup appointment was with the makeup/skin owner down the street but forgot what time it would be. I thought I wrote the time in my notebook. That was my mistake and I apologized to both business owners. I never received a text message or phone call for confirmation. Every business I have made deals with for this wedding has called me in advance for reminders and confirmations. I tried calling the day of my appointment to make sure the time but no one was available to pick up until the time of my appointment so either way I would have been late, I called the makeup owner at 9:34am. So I assumed the appointment was 11am and I started my trip to her salon around 10:15am. She calls me to point out I am late, makeup owner called me at 10:26am. Jodi, the hair business owner, made it worst when calling me about the missed appointment with her down the street hair/skin business partner. She was rude and then gave me an ultimatum: either I paid for the services I would be receiving in advance plus the appointment I missed or I would have all the appointments canceled, Jodi calls me at 11:08am and berated me for almost 2 minutes until giving me an ultimatum. This was never part of the deal that was made. It seems she got into a tiff with the makeup/skin business owner down the street and took it out on me. If only she would have reacted differently, I would have probably paid this either way because I already felt bad about missing the appointment. Hopefully, Jodi learns her lesson and makes better business dealings by asking money or a deposit or a credit card in advance to customers before making appointments. In the end, I am glad I did not give money to Jodi and her business partner down the street because I am probably not the first or last customer she has or will do this to. I gave Jodi's business two stars for arranging my hair and make up for me in such short notice and for my past hair cut I had here last year. My suggestion to Jodi is to get a better attitude with customers because you're not the only hair stylist in town. I already found replacements for my big day. Never will reach out to them again. Thanks but no thanks. BTW... I have call log evidence of the whole thing.

My mom has been patronizing New Image for years and years, and I had my first opportunity to stop…read morein recently. This salon is a small location in a small strip of businesses. It can be easy to drive by it as the entrance is a little hidden. The salon has a number of specialty gift type items like jewelry and accessories, in addition to several walls of hair care and beauty products. There is a small children's play area and the clientele seemed to vary in age. My mom is elderly and definitely a hair challenge. However in about an hour or so her long time stylist, Penny, had her hair colored cut and styed and a bit of waxing. It all looked fabulous! The cost however, was half what I pay for a similar service in a higher end salon. I think Penny has the skill to command higher prices, but it may be the customer base does not allow for that. I can also attest that the cut and style my mom receives is well maintained until the next visit. I imagine this is the case for others receiving their hair care services here.

Zero stars. I have a broken arm and needed some assistance getting my hair washed and straightened…read more I was treated so rudely from the minute I walked in the door. I was rushed, and my hair was destroyed. Marcy combed through my coarse hair with a thin comb, and pretty much broke every single strand of my hair. She gave me a migraine with how aggressively she ripped through my hair. Their straightening iron looks like it is from 1920 and it is all brown, which also contributed to destroying my hair. When I called to complain, the owner, Cindy was extremely rude and hung up on me. Unless you are over the age of 65, they will treat you like you are a complete piece of trash, rush, you out, destroy your hair and then be rude to you on top of it. I am so sorry that I inconvenienced you by making an appointment, showing up on time and paying my bill. How rude of me.

I went to get a trim today. yes I got what I asked for, but the price was very disappointing &…read moresurprising. I scheduled an appointment after checking the website, which says that women's haircut start at $43. When Stacy finished my trim (shampoo+ trim, NO blowout, NO product-- the appointment lasted 20 minutes total) and brought me to the front desk, the receptionist told me it will be $65 and asked what tip I wanted to add. I respectfully pushed back a bit, pointing out to her that I did not get a blowout/product and that their website states that women's cuts start at $43. The receptionist told me that there was a price change at the beginning of the year and it all depends on who your stylist is.... Im just bummed because the price change was not reflected on the website, and I did not have a choice on who my stylist was. I suppose this is a more exclusive salon, but I do hope that they fix their website to reflect their actual pricing. $78 gone. Lesson Learned. EDIT: the owner was gracious to respond to my review and gave me a full refund. Thank you for seeing and fixing this, Steele Salon.

I've had to use several different stylists because they're so busy but have loved every one of…read morethem. They do a great job.

The owner of this salon has been been my stylist/colorist for years! I was so excited to visit her…read morenew location. It was in a convenient spot not too busy where I had to worry about anyone seeing my before, lol or fighting with traffic or parking. I was able to grab lunch at Subway a couple doors down right before my appointment. The shop is NICE very modern and clean I didn't expect anything different honestly. I was in and out, no long waits and the service was excellent. It was nice to see the diversity of others getting their hair done as well. My color came out perfect as always I can't wait until the next time I'm in town! I have a wedding to attend and they offer makeup also, I'm looking forward to getting the full experience they have to offer, I def recommend to try them out!

Deana has been my stylist for about a year. She is amazing. The haircut is always great. The…read morehair color is natural looking. She is willing to work with you and give you great suggestions. She uses high quality products. She is super friendly. The salon is modern and warm. I can't say enough great things about Grit Beauty Bar.

First time coming here for a professional natural style for the summer. I love my hairstyle!!read more

I connected with this business on Facebook. Their FB page indicates most messages will be replied…read moreto in a few hours. I never received a reply to my FB message on their page. I took their advice & downloaded an app to arrange for an appt. 24 hours later I received a NO to my appt request. Absolutely no feedback as to why just no try another appt. For me, I'll take my business to a salon that values interacting with potential clients even before they are sitting in the chair. If I am treated this way initially,, I assume their customer service does not get any better. Thanks but a huge NO thanks!

I brought my hair and supplies beautiful nice owners nice price everything you need for you hairread more

BAD BUSINESS !!!!!…read more Went into this store - they charged me for things and Didnt put them in the bag --- I picked out a lace front wig --- a very long pretty wig and they gave me a very shirt wig with no lace --- I called and they admitted to the mistake but said they couldn't do anything about it. Very bad business !!! DO NOT DO BUSINESS WITH THESE PEOPLE.... They hung up on me after I asked them "dont you think your in the wrong" then click -

This is my absolute favorite salon to go to. My hair always looks fabulous whenever I leave. I go…read morein with hair that would make an old German grandmother sob, and come out with hair that makes my normally grumpy dog wag his tail twice. That's a lot for him. It's a Christmas miracle in fact. I could never imagine getting my hair done at a different salon. I've had my hair done by Liz for years now and shes a riot. If you went to go big, she's your gal. Sara does some of the best bobs around. They're spectacular. I haven't had the joy of having Christina do anything to my hair, but whenever I'm there her clients always look super spectacular and happy. If there were radioactive dinosaurs taking over Lancaster county you could totally trust everyone who works there to make you look good while fighting them. Just go. Go get your hair whispered too.

Salon Rouge is an amazing salon that offers multiple services. Hair, nails, massage, waxing. They…read morehave a friendly staff that go above and beyond. I always look forward to going to get my hair and nails done. I always feel fabulous after my visits. Meagan gave me a wonderful pedicure. And I trust Christina completely on how to cut and style my hair. If you're looking for a place that offers great services, do not hesitate and give your business to this wonderful salon...you won't be disappointed.

What a gem of a Barbary we have right here on Main Street in Middletown, Pa. From a scheduled…read moreappointment to walk-ins Alex and his entire staff treat everyone like they are from their neighborhood. "Unique" reminds me of the local barbershop I went to when I was a little boy but with all of today's latest cuts. John M

Nicki did a terrific job on my hair!! I am quite impressed! Who would think I would find a fabulous…read moreyoung women with 21 years of hair cutting experience that I could get an appointment with in less than an hour??