I was very nervous going into my biopsy, but Erica (US tech), Tricia (coordinator), and Dr. Shin…read more(radiologist) made the entire experience so much easier. They explained everything clearly and took the time to answer all my questions with kindness. Erica even held my hand during the procedure, which meant so much to me. Both her and Tricia were incredibly sweet and comforting, and they even gave me a hug before I left. Dr. Shin also made me feel very comfortable in the room. They have such an amazing team dynamic. I truly wish there were more people like them in healthcare.

When I went it wasn't busy good timing but I had an appointment for 1030. Waited about 15 min for…read moremy turn for mri. I was cared by Tinaya who was awesome very friendly and well spoken person. The MRI was big so I didn't feel cramped and it was the best experience I had for a MRI. Overall I am doing to always ask my doctor to do my tests here.

I had two, back-to-back MRI appointments today, pelvic and abdominal-with and without contrast…read more Upon arrival, I was warmly greeted and expeditiously checked-in by Giselle. She is gracious, friendly, and professional. Iris is the highly-experienced radiology technician I was assigned. She is very knowledgeable, courteous, quite communicative, and compassionate. I highly recommend UMI Torrance!

I have been there several times. Recently the front office staff are not nice. I have been trying…read moreto make a new appointment but am stuck listening to unbelievable garbage about how wonderful they are on and on and on. Last week, I called and requested a callback but never got a call. I am going to go somewhere else. They just don't care anymore.

I called multiple times on different days to try to make an appointment. I made an appointment…read moreonline and provided both my email and phone number but never got any confirmation. I called to try to confirm and left a voicemail but no one ever picked up or returned my call. How can a place run like this?

Dr. Kian is by far the best chiropractor I've ever had. Unlike the previous chiropractors I had…read moreseen, he took the time to teach me about biomechanics and how exactly my bad posture/stretching habits negatively affect my spine and body. He also taught me numerous exercises and stretches to prevent further back aches and injuries. His adjustments were very effective, and he always made sure that I was doing ok before proceeding with further adjustments. If you're looking for effective treatment from a chiropractor who is very friendly and truly cares about his patients, I highly recommend Dr. Kian.

All of the above mentioned was great except no written summary to give to my primary of why I was…read morethere, and what service was provided to me there.

Well, let me say how wonderful our experience went with PA Kyle Ramos. My mom had severe pain so we…read morewent to United Urgent Care close to her home. The office staff quickly checked us in and made my mom as comfortable as possible. PA Kyle was respectful and his bed side manner towards my 90 year old Mom was warm and caring. He patiently explained test results, prescriptions and made sure we were all set for follow ups with my mom's GP. The staff and office personnel are efficient and courteous. If you have an urgent medical need, go to United Urgent Care in Carson.

** Update on the bill ***…read more Recently I received a bill for a routine abdomen ultrasound and I was completely dumbfounded by the bill. This imaging facility charged $2.6k for an ultrasound service and I ended up being responsible for half of the remaining balance. Later I found out that Cedars-Sinai (Torrance Memorial is an affiliate of Cedars-Sinai) charges some of the highest rates for abdominal ultrasounds (CPT 76700) in Los Angeles County for standard PPO plans and the median negotiated prices in Los Angeles County are lower than four figures. I did send a message through their feedback portal ( http://torrancememorial.org/patientfeedback ) and honestly I was not surprised that they didn't respond even after I had left my contact information and asked to be contacted regarding this matter. I ended up calling the billing department and the staff simply said that's how it is billed & the only action they took was mailing the itemized charges. Main takeaway message - only come here if you have HMO insurance. If you have PPO insurance, get a price check on the Torrance Memorial website on price transparency ( https://www.torrancememorial.org/patients-visitors/billing-insurance/price-transparency/ ) by reviewing the machine-readable file that provides pricing information before committing to an imaging service at this facility.

I've been experiencing some vision problems due to what seems to be a clogged tear duct. Before…read moreseeing an eye surgeon, they required a CT of the orbit. Most of my doctors work with Torrance Memorial so I've been to Polak Imaging many times. Pre-check in online makes the process much faster and easier once you arrive. Appointments are kept in a reasonable amount of time. Staff are predominantly friendly and efficient. The whole procedure was completed quickly and they had me out in less than an hour. Never a problem having tests done at this facility.

I've had the worst time with RadNet telephone customer service. I need a cd and MRI report for an…read moreupcoming procedure. I was able to reach Janet by phone at Wave Imaging. She told me she would have it ready for pick up in 10 minutes. Janet went above and beyond to help me! Give her a raise!!

Their on-site service was fine but it's been weeks and they still haven't had a radiologist look at…read morethe results. I have called multiple times and they had said they would send me the results via email which they have not. It took multiple requests from the doctor to get them to even fax over the results to the doctor's office. I would definitely not recommend this place.

Had an appointment today in spite I was there longer than I expected, it was a pleasant experience…read more I think the techs name was Melissa or Marissa she was the absolute nicest person and very easy to talk too. She took her time and completed the test thoroughly. The office was very clean and organized. This was my first time coming here and it won't be my last.

I had an ultrasound at the Torrance Memorial facility in El Segundo. Prior to the appointment, I…read moregot at least 2-3 calls to confirm my appointment. While I was driving there, I got a call asking if I was on my way. I confirmed I was on my way. I arrived at the facility 5 minutes late and they gave away my slot away and made me wait 30 minutes. I arrive at 9:20 for a 9:15am appointment. They said the grace period was 15 minutes prior. Really ridiculous...

Free parking lot on site;entrance is on Sepuveda, south of Marine…read more Staff are very friendly. Nice waiting room. Clean gender neutral restroom. Chilled water dispenser for patients. We arrived early for my husband's CT Scan. The waiting room only had one other patient. My husband was brought in within 10 minutes! We were driving home before the actual appointment time! Hahaha! Open long hours: 6:30am- 11pm! Wow!

I had the best experience! Appointment at 7pm and the nurse tech was so gentle and sweet! She had…read morebeen doing mammograms 15 years and it showed. Painless and fast.

I'm only giving five stars to give a shout out to the MRI technician Charles. He was so sweet and…read moreamazing. He made my experience a great one.!

Everyone I encountered here so far has been very pleasant from the office staff to the technicians…read more Thank you again

There are a loooooot of walk ins here so make sure you make an appointment. The parking lot is…read moreincredibly small so be prepared to either park elsewhere and walk, or circle the tiny parking lot for a while. I personally would avoid coming here for the limited parking, there are also some homeless people who set up in a corner of the parking lot that makes this place feel unsafe in my opinion. The blood draw was not amazing, my phlebotomist didn't hold the gauze on my arm long enough and I bled out a bit more than comfort. But with an appointment I only waited maybe 10min? In and out within 30min probably.

This quest location is very good and punctual at times, but the reason for less stars is because of…read morethe new employee my sister saw today. I took my sister here for a blood draw and everything was fine until we walked into the room. For the record, I have gotten my blood drawn here quite a few times and Sandra is the best and the sweetest. Today, unfortunately, my sister got the phlebotomist named Melissa. She was rude, not communicative, and disrespectful. She gave a lot of attitude, did not listen to what my sister and I had to say, and did not do a good job drawing the blood. She was very rough and as I have said, disrespectful. Please go to this quest, but if Melissa is your phlebotomist, ask for a different one.