This was a very unpleasant experience. Unfortunately, I…read morenever had the chance to meet this doctor. The staff working for her, as well as the medical office itself, behaved in a very confusing and unprofessional manner. I scheduled an appointment through the patient portal after seeing available dates and times for this doctor. However, within a few minutes, my appointment was automatically canceled. I called to ask what happened and was told that the doctor is no longer accepting new patients. This raises a reasonable question: why are appointment slots being publicly listed online if new patients cannot actually book them? I asked the administrator this exact question, but she simply kept repeating the same phrase like a recording: "The doctor is not accepting new patients." I explained that this explanation is not acceptable. If a doctor truly is not accepting new patients, then available dates and times should not be published at all. Instead of addressing the issue, the receptionist began pushing other random doctors on me. If I wanted to see just any doctor, I would have booked one myself. It was important for me specifically to see this doctor, and that was completely ignored. Overall, this felt like a waste of time and very poor communication. Listing appointment availability that patients cannot actually use is misleading and frustrating.

My father has been seeing Dr Protaziuk for many years. We have found her medical care to be…read moreconsistently excellent. Express your concerns to her clearly, and she helps you to address them. She listens, examines, recommends appropriate tests and therapies, and helps you to get better, and to stay well. She understands that we're human, and gently reminds us of what (we already know) we should be doing for our health. She would be a fine leader of your medical team, and I can highly recommend her

I only wish we had found Dr. O'Shea-Wilk sooner. She was compassionate, thorough and made sure all…read moreour issues were addressed. Her assistant Judy was also excellent. Our first visit was excellent. I will definitely recommend her to friends and family.

I got an referral from my doctor to go to this location and I arrived 1hour early, I had an 11:00…read moreappointment and set there 45 min after scheduled appointment before I was even seen I paid an copay and they even requested for me to pay for an old visit that had nothing to do with this visit before being seen, the staff is so out of touch with what's going on it isn't real, they called me why on the phone why I'm on there lobby filling out paperwork they requested me to fill who does that and requested a brunch of test that had nothing to do with my visit, I recommend to stay away unless you want to waist your time Redon for visit wasn't resolve, this place sucks and I'm gonna speed the word Be aware stay away I waisted my time and money what a joke these unprofessional idiots are in business

Great doctor. Always has been prompt and caring of my needs. Highly recommended. I see myself…read morebeing with him as long as I live in the area.

I am so very lucky to have Dr. Meerapatel as my doctor. I scheduled an appointment because I was…read moreshort of breath. I thought it might be bronchitis or pneumonia. Dr. Meerapatel examined me and did an ekg which led her to send me to the emergency room immediately. Turns out I was in afib and my heart was not pumping efficiently. I know her intervention saved my life. She is honest and straight forward and caring. I trust her and feel lucky that I am her patient. Thank you Dr. Meerapatel !

I can't say enough good things about my experience with Dr. Kumar and his staff! Everyone was so…read morefriendly, professional, and courteous. I had to have blood taken and I have a pretty extreme fear of needles. Sally was so kind and sweet while she was drawing my blood even though I was having a really hard time. Dr. Kumar was very knowledgable and a great listener. My dad goes here and highly recommended it to me because of how great they have been to him! I can officially say I highly recommend this place as well. Thank you Prime Care!

Spectactular family practitioner! Dr. Donnelly delivered my first child and it was a fine…read moreexperience. She is the nicest person you'll ever meet, and you will feel comfortable talking with her about any medical issues. Authoritative, highly skilled and quite sensitive. I would have stayed with this practice had we not moved. Dr. Matt Carducci is her partner and also a great doc.

Dr. Ann is by far the best doctor I've ever had. She listens, she treats, she listens more, she's…read morekind and takes the time with you to explain things. She also has a great sense of humor. I've followed her to 3 practices. She is a far superior Internal Medicine/GP to anyone else in Naperville/Aurora.

Things have really changed at this office over the years. It has become very difficult to actually…read moresee Dr. Tran, and the office staff takes a long time to answer the phone and can come across as pretty rude. At one point, Dr. Tran personally called my husband to cancel an appointment -- and then we were charged for that call, which was really disappointing. I've talked to the staff twice, they admit they told us no charge but unfortunately there is nothing they can do. They also tried to refer us to an out of network specialist. Luckily we looked first. In my opinion, this office was fine for routine annual physicals only. But if you need anything outside of that, it turns into a real hassle and you don't feel supported. We've been patients here for about 10 years, but we're now changing doctors because the customer service has gone downhill and it no longer feels like they truly care about their patients. Probably good with new patients but beware.

I really like Dr Tran. He is warm and welcoming, competent and caring. Sure do wish I could say…read morethe same for his nurse (don't know her name). His PA, Inge Clemmons, is positively pompous, arrogant, and condescending. I am a new patient and am not sure if I will return. Time will tell.

Best Doctor I ever had. Very professional and very, very thorough. Listens to all your concerns.read more

Easily a 5 star physician. She is the best primary doctor I have ever had & the top doctor I have…read moreseen since moving here 10 years ago. She takes time with you, ask questions, listens, & makes a plan for your well-being. She keeps up with your medical chart through routine blood work & tests. She is thorough and makes sure she has checked every avenue to find what is best for your personal health. I always feel better when I leave just knowing I have a doctor looking out for me.

Dr. Kramer gets to the office at some ungodly hour to review his patients' charts for the day. Why?…read moreBecause he wants every second of your appointment to be devoted to you--not rehashing your medical history. He's definitely thorough, too, but fear not if you'd rather spend your savings on Moonpies instead of medical procedures: Dr. Kramer gives a very realistic evaluation of the benefits of that stuff, and he always tries to save you a buck or two. So he's prepared, he's thorough, and he's cost-conscious. Yet another arrow in his quiver is that he's exceptionally friendly and accessible. He prefers to be called Mike, dresses casually, and takes all the time you need to field questions. Throw in a friendly receptionist and a spunky phlebotomist (More valuable than it may sound.) and you've got the makings of a wonderful office.

Straight to the point and won' t waste your time or $. Gentlemen if you need a new MD go to Dr…read more Farrell. He is absolutely current with best practices and emerging knowledge and technology. He also can refer you to quality specialists that he deals with.

Dr. Harding is a life saver (literally)!! This is the doctor that spends the extra time with you to…read morego over every little detail of whatever illness you're dealing with. She is beyond educated with a network of resources. I truly don't know where my family would be without this woman. If you have had chronic illness this is the Doctor Who will find you the correct diagnosis.

Can I give more than 5 stars? I'm serious!…read more Dr. Harding is amazing. In my 40+ years alive and going to Doctors, I've never been to anyone like Dr. Harding. Usually I avoid the Dr., but I am happy to go see her. To start, she is like Dr. House, from that old TV show. She walked in and seemed to already know what was going on from me....and not from my chart. She is very intelligent and knowledgeable about anything Biology, and does a lot more than Western Medicine. Here's what you want to know. The minute I left I was thinking of all my friends and family that I want to have see Dr. Harding. She spends a lot of time with you to discover everything bothering you. When she is done, she will have many recommendations for you. It may be vitamin and health related, and not just a prescription. Note: plan on going on a day when you have plenty of time. I was with her over 3 hours. If you can't wait that long, take the day off. If that doesn't work, you can go to another Dr that will have you in and out in minutes, along with a new prescription.