This place has very poor customer service and I'm referring to the staff. Dr. Lorenz seemed kind and caring.
They were running a special and instead of asking more relevant questions, they scheduled the appt and than I had to pay in advance to hold my spot.
Where the staff failed was not asking if I had seen a chiropractor recently and if they took xrays so I could have brought them to the appt, so because of that it delayed my appt.
I called another Dr that I had
seen, drove 46 miles round trip and had to pay another $45 but instantly my headache was gone.
So now they are refusing to refund my $39 that I paid when the Dr. really didn't do anything to telieve my pain.
They also sent me to the local hospital, knowing that I didn't have insurance and they wanted to charge me around $600 for 2 xrays plus the cost of reading them before sending them to the Dr.
So I would not recommend this office! Ispine in Lubbock and Levelland is much better, more personalized and cares about their patients and not money.
End of Rant. read more