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Lori A Fitzgerald, DDS

1.0 (1 review)
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Services - Lori A Fitzgerald, DDS

Cavity treatment

Dental exams

Tooth filling replacement or repair

Teeth cleaning

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5 years ago

Office staff is terrible in processing insurance claims. Over a year and still cannot process a cleaning and exam.

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Ask the Community - Lori A Fitzgerald, DDS

Exquisite Dental Care

Exquisite Dental Care

1.0(1 review)
0.0 mi

Yikes. So much for the great experience. Called to get set up for some work and talked to…read moreJessica, who was fine. I was trying to get clarification on pricing as I'm self-pay and - being new - she ended up giving me to her manager. Kim was rude and condescending from the start. Apparently it's unreasonable for them to give a price over the phone. I wasn't asking for something that varies - like a filling - it was for a cleaning and full x-rays. Uh, yes, that price should be set and you should be able to tell me. They kept saying "around $300." And I asked what "around" meant, multiple times, and even added about getting a range, at least. Finally, Kim said "up to $400." Okay, that's a big difference and exactly why I asked, and I said as much. She only continued to be rude, which I called her on by asking why she was speaking to me in such a hostile way. She then tried to blame me and said something to the effect of "Do you hear yourself?" and "It's a mirror" - basically that she's "just giving it back." Firstly, what a childish thing to say. Secondly, that's not how you treat patients. I asked for clarification on something that I should be able to know. The fact I had to repeat it multiple times doesn't make me rude or unreasonable. It makes you bad at customer service. Needless to say, I'm not going to a facility with an office manager like that.

From the owner: Located in Canfield, OH, Exquisite Dental Care is a member of the Orahh Care Dental Community. A…read morecommunity united in delivering comprehensive lifetime oral care. Exquisite Dental Care offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

Lori A Fitzgerald, DDS - generaldentistry - Updated May 2026

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