Tony did the mortgage for our home purchase in Mead, Washington. He and his team knocked it out of…read morethe park. We ended up having a low appraisal he didn't hesitate to jump into action and help us navigate the process. It's been a few years since our purchase and he still stays in contact to make sure we're taken care of. I would recommend anyone thinking about purchasing a home reach out to Tony as he is now able to do mortgages in all 50 states. Thank you, Tony!

Tony is so great to work with! We were moving to Spokane from California and looking to buy a…read morehouse. I had a newborn and a toddler so to say things were hectic was an understatement. He was always available and quick to get back to me. I highly recommend him!

I've had several bank accounts from several types of institutions all across the country, and WSECU…read morehas, by FAR, the best banking experience. I live easily 2,000 miles from the nearest branch and refuse to change my primary bank account, as nothing has ever come close to eclipsing this one. I get better interest rates on CDs, Savings, and credit cards here than at any other bank I've checked out. The worst service I've ever received at WSECU is still better than 90% of my experiences at other banks; I'm able to stop into this branch no more than about twice a year for the past 7 years, and they still greet me with a smile and recognize me. The online banking is easy to use and convenient, and I'm not sure I've had a complaint about them yet. If it is possible for you to get an account here, by all means, do so. It is definitely worth the experience.

This has certainly been the best bank I have ever conducted business with. The tellers all know me…read moreby name and are very friendly. They have forgiven more overdraft fees than I can count. They have helped me many times when there were unauthorized charges against my debit cards, always closing the debit card the unauthorized charges were against and issuing another.

Not impressed at all, customer service sucked, the guy I spoke to wasn't informative at all, first…read moretime, in a long time, that I felt the need, to write about, common curtsies, which should be part of, anyone selling, their money makers.

One of the most incompetent, dishonest groups I have ever had the displeasure of working with…read more Worked with two different loan officers after my first one was fired or quit but results the same. Commitments and promises retracted or changed. Told several times that they needed one more document. Additional document provided and commitment withheld or changed. Relationship lending/banking at its worst. This review is backed up by documentation and Emails despite what the STCU response would suggest. Went from "we need one additional bank record" to "sorry, your wife's income no longer can be used", in the matter of two days. Don't count on anybody's word nor written words at STCU. What they ultimately suggested I consider (when they completely changed course and commitment) would have required an additional $12,000.00 of my money and a seller willing to pick up closing costs (LOL). In no way did their suggested option resemble anything that had ever been suggested or previously discussed. Spin all you want STCU, you did me very wrong and you have been as far from "open" as is possible. I did my part, you did not. You wasted valuable time and gave me false hope, repeatedly. Feel free to contact me and get all the details. BCU, or Backtrackers Credit Union, would be a far more appropriate name. I was able to go somewhere else and get pre approved for 250k within 24 hours but STCU had wasted so much time that I wasn't able to find a house soon enough to terminate my next one year lease renewal.

Jason Paull and his team were so kind and patient every step of the way for the purchase of our…read morehome. They were always quick to reply with a knowledgeable and well thought out answer. They went above and beyond. From our first conversation we could tell he was trustworthy and would do what was best for us. He always did a great job making sure we understood everything. As a military family, moving to an unfamiliar place, it was comforting to know we had him on our side. We had a few unique circumstances that happened during the process of buying our home and he was quick to adjust and accommodate us, all while making sure that the numbers always worked out in our best interest.

This was my second time using Jason and Fairway Mortgage for a loan. They helped us get fully…read moreunderwritten before making our offer which was integral to getting it accepted. We then had a fast 10 day closing window and they guided us through it making everything as easy as possible. Jason and his team are great to work with and very responsive. I couldn't recommend them more highly.

Branden was great to work with! His knowledge of the industry is second to none. This guy will get…read morethe job done and he has your back from application to close! Highly recommend !!

Branden was an absolute pleasure to work with. He was patient, professional and took time to…read morediscuss our mortgage options. He worked hand in hand with our realtor and made sure that our transaction was smooth and seamless. It was nice to have a business professional that was attentive to our needs and understood that when buying your first home that there are nerves, unknowns, and lots of confusion. He never once made us feel like we were a burden or that he just wanted us to sign the papers. He made sure we understood everything before we moved forward in the process. He will be our broker for life and we can't recommend anyone more highly than Branden and his company First Mortgage. Give him a shot...you will get personal first rate service!

Jennifer has helped me and my fiancé through our homebuying process. She is very thorough with what…read moreshe does and has been very flexible for our busy schedules. Would recommend to anybody looking to buy a home to use Jennifer.

If knowlege in the industry, care for you as a client, and trustworthy are values you look for in a…read morelender then Tai is the lender for you. Although I know that Tai has many clients that she cares for, she made us feel as if we were her top priority and was there every step of the way. I was able to contact Tai at any time of day and she always responded quite quickly. Her knowledge of the industry helped to ease my nerves thru the process and she broke down every step, several times if needed. As stressful as this whole process was, if I had to do it again, I would without a doubt trust Tai to handle our loan again.

Incompetent loan officers making careless mistakes and completely wasting our time and money. We…read morereceived a pre-approved loan from David Sarto and Mike Hogan (branch manager) and began house hunting for 10 months. After numerous offers sent and over a thousand dollars worth of inspections spent, we finally found the perfect home. Four days before closing, we were informed about complications within our loan, that could have been fixed during our 10-month search. Since fixing the issue would have taken longer than 4 days, we were unable to hold on to the contract and lost the house. Due to Mike's and David's incompetency - the sellers, real estate agents, and purchasers (us) were completely neglected and deceived. Horrendous experience. Complete waste of time and money.

From the owner: We are a full service, Spokane based, Home Loan/Mortgage Lender providing many opportunities for…read moreyour lending needs in Washington and Idaho. Our Lending Department's primary focus is to monitor industry changes and offer the very best mortgage products and pricing in the marketplace.

I worked with Lynn Hergenreder and she was a pleasure to work with. She responds quickly to…read morequestions, is very on top of every step of the loan process, and we closed in under 20 days on our mortgage. Plus she was a better price than our other mortgage options. Will definitely work with her in the future!

I am a Real Estate Agent and I know the value of a good lender and Academy Mortgage and Lynn are…read morejust what you need! They are very responsive and their rates are great! They work as a team with the Buyer, Realtor and the Closing Agent to foster and smooth transaction!

Chad Thomas and his team are the worst. Completely unprofessional. You're dealing with my home…read moreloan, I am not your "bro" and I do NOT need you dropping 4 letter words like we are at a frat party. To top it all off, we were personally yelled at by Chad Thomas himself. My husband and I lost our jobs and started new ones the same week. As you can imagine it was shock and the day we were supposed to go into underwriting, Chad called me and started chewing me out about switching jobs when he didn't know the situation. We get it, we can't complete the loan. It wasn't our fault that we got laid off. DO NOT DO BUSINESS WITH THIS MAN OR HIS TEAM!

From the owner: PrimeLending NMLS ID: 13649 I'm Ron Thomas NMLS: 184658 Loan…read moreOfficer with PrimeLending. a national mortgage lender making the home loan process simple. At PrimeLending, we are Home Loans Made Simple®. For over three decades, we have helped people buy, refinance and renovate their homes. PrimeLending's loan officers give customers personal attention and explain their options every step of the way. We have straightforward processes, user-friendly mobile applications and step-by-step communication to keep our customers informed and feeling at ease. We lock, approve and close loans quickly, and earn our customers' trust with our reliable service. PrimeLending loan officers help customers choose from a wide array of loan products, like fixed and adjustable rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. The views expressed on this site are those of the individual author and do not necessarily represent those of Hilltop Holdings, PlainsCapital Corporation or its subsidiaries. Equal Housing Lender Rates have dropped! Contact me now for a home financing consultation. Our motto is Home Loans Made Simple. I am available 24/7 to help you with your home lending needs. Specializing in New Construction, Conventional, FHA, USDA, VA, Refinancing, Cash-Out Refinance loans.

Negative environment when it comes to buying a house. They put a lot of pressure on you to buy j 3…read moremonths and you end up settling. Also might sell your loan in the first month with a higher interest rate.

The new manager, Laura Wells, and her team are remarkable. Kind, considerate, and get the job…read moredone. Other lenders said we could not be approved. Laura gave us a step by step action plan and now we own our home! I could not thank them enough. Strongly recommend.