Lotus Projects completed a whole home makeover for us and we couldn't be happier. We chose them based on reviews on-line and it turned out to be a great choice. Our project included installing new wood-look tile flooring throughout the home, and painting everything, from walls to ceilings, to baseboards and doors - literally everything. They also painted our kitchen cabinets and installed a new backsplash. They completely remodeled our master bath and upgraded our secondary bathrooms. All electrical outlets, switches and lights were replaced. Cindy was a delight to work with, and very responsive, happily accommodating changes and additions to scope as we went along. It seems like she never rests - texts were typically returned within minutes, at any time of day or evening. We contacted Cindy from out of state and she very quickly visited the house and provided a detailed estimate. A few days of going back and forth on options and pricing and then we agreed to go ahead. Work started almost immediately while we were still out of town and they stuck to a very tight timeline. We believe the work was carried out at a fair price and, most importantly, we feel Cindy is absolutely trustworthy. This was our first experience with Cindy and Lotus projects and we wholeheartedly recommend her and her company. Thanks Cindy and team for a great experience! read more

I can't say enough good things about Lotus Projects. We had our master bathroom remodeled and I was terrified of issues that would be found and the cost. We had a budget in mind, and Cindy and Jose were the only contractors we had come out to bid that worked with our budget. I expected it to be stressful, but Cindy communicated so well sending text with pictures and drawings for anything I didn't understand. At one point during the project we had an electrical issue in another room and Cindy got her electrician out there that day to fix it. Didn't have anything to do with their work and she just took care of an issue that would have required me to schedule an appointment and miss work. Also at the very last day of the project the shower door was installed and one of the tiles cracked ( Cindy had warned us that could happen because they are glass), I didn't even notice it but Jose did, and even though it was tiny, they extended the project time and came back to fix it. This meant more time and money for them but they care a lot about what they are doing and want things to be perfect. I would highly recommend Cindy and Jose for any remodeling. read more

Cindy and her crew and magicians! The amount of work needed for our little 40's bungalow was daunting. It needed a ceiling to floor new kitchen, a completely new front bathroom, new back siding, removal of rotten bay windows, restoration of 40s hardwood floors, oh and of course new wood here, electrical there, upgraded plumbing too. Through it all Cindy was honest, on top of it,accessible via email and text,and quick! Her crews were very polite and professional. Being a first time homeowner and taking on a 40s fixer upper i was terrified of dealing with the contractor. You hear about them doing what they want, never showing up, quoting outrageous prices, or dumping you in the middle of the reno and i can firmly say that was not the case at all with Cindy and Lotus Projects. We needed the house done March 2nd 2018 and guess what??? It was! Its beautiful, its modern, it still has that old school charm and i love pulling into my driveway. Cindy Perez is a true professional and I will recommend her to everyone i know going through a fixer upper or any home repair and certainly recommend Lotus Projects to all you yelpers! Thank you Cindy! read more

Five stars are not enough for the wonderful work that Cindy and her crew do! They remodeled our master bathroom a couple of years ago and we were so impressed with their work that we have another renovation done of our downstairs area this year. Again, we are so pleased with the results. Cindy & crew are highly professional; do excellent work and finish on time! There are ALWAYS a million details to be decided with any renovation but Cindy's expertise allows the client to fulfill their vision of the finished product without the headache of having to figure out how to get it done! Any question we texted to her was answered promptly. Any help that we needed in deciding paint colors or tile or whatever (!), Cindy always brought us samples & graciously helped us with those decisions. So, thanks Cindy and Lotus Projects! We highly recommend you to anyone looking for an incredible home renovation! read more

We were fortunate enough to employ Lotus Projects the week following Hurricane Harvey. We had extensive water damage after the storm and needed 80 % of our home refurbished.While we were at it , we decided to enlarge two rooms into a suite and upgrade our master bath with a very new look. For five weeks EVERYDAY there were several people working on our home. New wood flooring throughout, drywall, newly painted rooms, electricians, plumbers, tile installers..........huge progress and wonderful quality daily. Never any excuses! I have never been so impressed with any service worker/team in my life. Most importantly when you text or call Cindy Perez, GC, she gets right back in touch with you! That alone is super amazing. Please feel free to contact me for any recommendations. I had a beautiful home before the storm .........but now it is truly amazing! read more

We recently hired Cindy and her crew to update our old kitchen. From the first day to the last, she was involved in the process of keeping contractors on time, reviewing their work, suggesting ideas and products to consider, and made sure the new appliances we were considering would fit in the spaces of our layout. If we had any concerns along the way, Cindy was very responsive and attentive to our needs and was always available to offer her professional advice or offer a solution. This was the first time we've hired a general contractor to help with a home improvement project, and we could not have been happier choosing Cindy and her entire group. We will not hesitate to hire Cindy again when we are ready to update our bathrooms and other areas we see a need for improvement. read more

Had a full kitchen renovation in a 1980 townhome. We are happy with all aspects of the work. Bid and contract price also came in lower than others we have quotes from. Clear and immediate communication before during and after the work (not to be taken for granted as this is not always the case with contractors). Cindy only employs competent friendly professionals from what we have seen. Cindy and her husband do not miss any outstanding work issues and they gave us a guarantee. The job was done much quicker than others had quoted us, also. This was done at the time of Covid too, but they lived up to their contract and finished everything. There were very few change orders. Will be calling them later this year or next for more work. read more

5 stars! Cindy is amazing. She is thorough, reliable, honest and fair! Lotus Projects does excellent work and is a contractor you can count on! She always listens to feedback and goes above and beyond to make sure her finished project is on time and meets her clients expectations. Cindy lead the complete renovation of 90% of our home and it is exactly what we wanted! She is easy to communicate with and always follows through. I really can't say enough good things about Lotus Projects and it's owner, Cindy! All of our renovations are finished, but Cindy is always available to help if we need anything. Our lawn man accidentally shattered a window. I called Cindy and she sent someone out to size and replace it immediately!! She is wonderful! read more

Working with Cindy and her crew at Lotus Projects was a delightful process. We needed a total master bath and closet renovation, as well as updates to another bath. Cindy was so very helpful, walking us through the design, explaining all the details of the project, helping us choose materials, and answering all of our questions along the way. She responded quickly to questions we emailed or texted to her, and her crew was professional and did beautiful work. The project was accomplished in a timely manner, and we are thrilled with our new master bath and closet and with the updates to our other bath. We will definitely ask Cindy to do other home improvement projects for us, and we have recommended her to several friends. read more

Highly, HIGHLY recommend! We found Lotus Projects when we put in an offer on a house they had renovated, and although we didn't put in the winning bid, we knew we wanted to work with them if we had the opportunity. When we did buy, the kitchen and dining room needed redoing and we got Cindy in before we had even closed! It was a big project - moving appliances, knocking through walls and closing off doors - but the process was unbelievably smooth from start to finish. She had her team are so professional, helpful, careful, and detail-oriented in every respect. Now that we've lived with it for several months we're even happier! Thanks a million to Cindy and all the Lotus Projects team - we love our home so much. read more

Cindy and the Lotus Projects team are fantastic! We recently had our kitchen backsplash and shower re-tiled by them and we could not be happier. Not only did the final product turn out great, but the entire process was the best experience we have ever had with a contractor and crew. Each night when we got home from work the only evidence the crew was in the house was the fast progress on the backsplash and shower. No dirt or dust, no tools laying around, and anything they did leave was neatly placed in an agreed upon location. Absolutely no inconvenience was placed on us during the entire process. Will absolutely use Cindy and Lotus Projects again and will be sure to spread the word to family and friends. read more

Cindy is the best! She was super helpful throughout our entire remodel. They did our guest bathroom first - it turned out perfectly! Next they did the master closet, bathroom and laundry room while also redoing our family room. EVERYONE who she has on her team from painters, electrician, plumber, etc. is so kind and trustworthy. Cindy was super easy to communicate with throughout the entire process - email, phone, text, very easy to get everything worked out. She came up with some great ideas to help us get what we were wanting and everything turned out better than we could have asked. Thanks so much for helping us make our home exactly how we want it!!! read more

Cindy and her team at Lotus Projects did a beautiful job on a complete remodel of our master bathroom. This was our first major home renovation and we learned so much. There were many more choices and options than we realized going in, but Cindy was so patient and always readily available to help and guide us. We love how our final bathroom turned out, it is exactly what we wanted! She made sure that even the smallest touches looked polished and professional. She also reached out to us several weeks after the project had been completed to make sure we were happy and there were no issues. Would not hesitate to recommend Lotus Projects! read more

I had an excellent experience working with Lotus Projects. They stayed on schedule. They did excellent and quality work. They kept us up to date with any issues, and followed up and corrected all problems. Cindy was always very professional, courteous, patient and prompt in her responses. I have no hesitation in recommending them and would certainly use them again on any project I have in the future. (Prior to working with them, I was very nervous about doing the kitchen remodel because I have had such terrible experiences with prior general contractors. LOTUS PROJECTS made the kitchen remodel a pleasant experience!) read more

Lotus Projects just finished a renovation of our master bathroom and a tub surround in my daughters bathroom. I am very impressed with Cindy and her team and the quality of the work. Cindy has some top notch sub contractors who are respectful and friendly. They kept the work site clean and were always prompt. Cindy is one of the best project managers I've worked with and was very competitive with the other quotes I had. I really appreciated her guidance about finishes, colors and layout and would definitely use her again and would recommend her to anyone looking to renovate their home. Thank you Lotus Projects! read more

Communication is key!! I have worked with different companies before and I have rarely experienced the same communication as with Lotus Projects. The owners Cindy and Jose are hands on. Cindy is accessible to answer questions or concerns. This company stands by their word. They also have good sub contractors. The subs are for the most part professional, I observed no cussing, or leaving of cigarettes or garbage. I appreciate Cindy's honesty and integrity in her work. Thank you for your hard work. I look forward to hiring you again. Bathroom 2020! Michelle Galaz read more

We recently contracted Lotus to fix a shower that had a leak in the shower pan (Lotus not original installer). Lotus quoted competitively with no surprises/hidden costs and gave some recommendations and options that gave us a more functional shower and nicer looking shower at the end of the repair job. They did a good work, were realistic/accurate on the timeline, and responsive to resolve punch list items even when they emerged after the final payment. Overall, Lotus was easy to work with, trustworthy/honest, and did good work. I would use again. read more

I have had some bad experiences with contractors before but after using Cindy, I will definitely be a repeat customer! She is extremely trustworthy and easy to contact in case issues or questions come up. Even though we did have some hiccups along the way with one sub contractor, Cindy found someone else quickly to solve our problems. We couldn't be more happy with our new bathroom. The attention to detail was great and customer service was amazing! Thanks Cindy!! read more

5/5 Stars. We just completed a 2.5 month renovation (new kitchen, new master bath, flooring throughout, knocked down a wall, and all new plumbing). My wife and I are very pleased with the end product. Cindy was a joy to work with on our home renovation. She is thorough, organized, patient, honest, transparent, and highly responsive. I strongly recommend her services, and I am already planning additional projects that I would love for her to work on. read more