A lot of the sales people at ILLUM Copenhagen appear to be self-obsessed about the fact that they…read moreare selling a high-price brand to a point where they don't even care about selling and serving customers anymore. J. Lindeberg and Tiger of Sweden were great exceptions from this experience. The level of service and dedication I received at J. Lindeberg was exceptional. The very nice, young, fashion-savvy sales clerk dedicated up to an hour to me in which I bought several pants, sweaters, jackets. I never felt rushed at any point of time. He gave good advice where needed and was at service when I was looking for him. I would have appreciated a bit more direct recommendations instead of starting with "What do you think?" but that's a question of personal preference. I really like J. Lindeberg as a high-quality, everyday brand where everything looks nice well put together without trying hard to be fashionable. This store also had a variety of very good promotions, most items were discounted 30% or more. I highly recommend visiting this shop when you're at ILLUM when you're looking for menswear. J. Lindeberg and Tiger of Sweden were my favorite stores here during my visit.

We were looking for a reasonably priced bag for the stuff we accumulated on our trip. This place…read morehad a large selection at a variety of price points.

I am in Copenhagen from the States visiting for 5 days after working in Munich the previous week…read more I needed a suitcase to fit some bottles of wine for bringing back with me to California (especially regional and German wines.) The ladies at Kaza were very helpful in assisting with recommendations on size and construction. Their prices were reasonable compared with the department stores I had looked at. When I inquired about a particular model and color which was out of stock they offered to call their sister store in Fredericksburg Shopping Center; they had my size and color in stock and helpfully set it aside so I was easily able to make the 2-metro-stop trip to pick it up.

Thank you to Vincent Wurmbock for the good customer service. So friendly and very helpful. I just…read morecame in to shop for an H bracelet but spent time showing me different kinds. I had a very nice time shopping at this Hermes unlike in Stockholm where the staff are not warm .

Visiting Copenhagen and forgot to bring sandals. My mistake and waited over 1 1/2 hours in line to…read morefinally get into the store. Not dressed my best as had been flying all night. Just about ignored by the staff. Treated better by their security guard on duty. Was planning to purchase 3 pairs of sandals but f--k them. I'll just wear my sneakers.

Illums Bolighus is the other larger gift shop at Tivoli and to be honest it's service was a bit…read moreless friendly and the space was more difficult to navigate because of the store design. I did like that they had several gorgeous cards and ornaments, but a lot of the items were extremely pricy and seemed a bit on the lower quality side so it was hard to take the plunge and purchase them. They do have some of the same items as CeLuca Gifts down the way, but something about this store was less welcoming so although I was able to buy a holiday card for my mother here I'm not sure I'd recommend them.

I just happened to be walking past this shop after lunch next door. I thought maybe I could pick up…read moresome gifts but I was blown away by the selection of so many quality items that any of my friends would love to receive. I couldn't make up my mind! Toys, cards, puzzles, housewear, jewelry, clothing accessories, and more. I was greeted almost immediately as I entered. The store was neat and things were well displayed.

Nice things. Staff…read moremember forgot to give discount on couple items so I had to return to the store to get it corrected but they were very nice about it.

What can I say - distintive historic brand that is always fashion forward- sterling silver jewelry…read moreis affordable so go in and buy! I love my items and spent a bit to find a special piece! Lovely area - lovely shop - historic jewelry always with modern flair!

If you want beautiful clothes serviced to you with contempt by flighty 20-somethings with BIG…read moreattitude, you will LOVE By Malene Birger. The service I recently experienced here was abhorrent. I came in to get a shirt exchanged for one size smaller. The receipt was with the professional at IC Company who purchased said shirt for me (in exchange for work I did for the brand). The woman who helped with the original transaction stared at me as if she didn't recognize that I'd spent 2 hours in her shop just 4 days prior. I was accused by 3 (yes THREE) sales associates who suggested that I may not have purchased the shirt there. I kindly asked if they could look up in the register the original transaction, to see the purchase made. "No, we cannot do that." "I'm not allowed to do that." I reminded them that I was not asking for money back, for a return or an exchange -- and that no money was exchanging hands -- I just needed a size 34, not the 36 I was given by mistake. Apparently, they're not allowed to use their brains at By Malene Birger because my request was haughtily denied. Now in Denmark, I don't expect good service. If you're lucky you may get something passable. But at by Malene Birger, the associates seem to think that they are hired to be fashionable. And that their 'chicness' is more credible if served with a dose of snobbery. They, sadly, haven't a clue that their primary job is to be a SERVICE associate for customers who enter and give them a lot of money. My advice: got to DAY or NORR (very close by) for kinder treatment and chic clothes, go to Anne Sax for delightful service and beautiful lingerie, but avoid by Malene Birger, lest you get the stink-eye from some blonde number with a disheartening attitude.

We had a fun shopping experience here. After Christmas sales were fantastic. We scored some lovely…read morefinds including a cute pink fuzzy sweater and a sweater skirt. The sales staff were super friendly.

Such a cute selection of trinkets and home goods. I wanted to walk around forever. They have a…read morelarge selection of things for Christmas during the holidays

A beautiful, delicious place to get high end home decor…read more.. Really nice stuff for your kitchen... Glasses, tupperware, eco-friendly stuff, you know... I bought a couple really nice bottle brushes for cleaning. I love cleaning, and really getting in to it. So these will help me. Outstanding customer service too!