1. Love Photography

    1. Love Photography

    0

    Westlake, OH

    Love Photography

    5.0 (2 reviews)
    Closed Closed
    Updated a few days ago

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    3 years ago

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    7 years ago

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    The UPS Store

    The UPS Store

    (10 reviews)

    The male employee that works here, with the gray pony tale, is the rudest person I've ever met at a…read moreretail store. I had something to return. The company's website sent me a label (printed by UPS) but was for USPS mail. Even though the UPS Store website says they will ship USPS, and the label had a UPS logo, this guy took one look at the package and said "that's a Post Office package" and then completely ignored me. I replied "but it's from a UPS return site, the label even has a UPS logo on it... it's FROM UPS". His reply, after looking at the logo himself, was "oh, someone just put the UPS logo on the return label. You have to go to the post office." Again, he looked away and ignored me. This was a return for Soda Stream, a PEPSI company. Somehow, I don't think Pepsi is in the business of fraudulently using UPS logos on their return labels. I was frustrated and annoyed so I just grabbed my box and left. This guy actually came outside and starts yelling at me. "Did I offend you somehow?" he shouts. "No, you didn't offend me, but I brought a package to return that I got from a UPS return label. It's got UPS logos all over the sticker. I assumed you could return it for me." "You didn't have to slam the door!" he exclaims, despite the fact that the door opens OUT (how do you slam a door OPEN?). "I didn't slam anything. What are you talking about?" I reply. "Yes you did. What, you got nothing else to say?" This is outside of the store, in the parking lot. I was starting to get nervous that this guy was going to do something violent. He doesn't seem well. "You came outside to yell at me. No, I don't have anything else to say. What's your problem?" "You slammed the door. There's no reason for that." "Whatever," I shot back. I started heading to my car because this was ridiculous and I"m not starting to be fearful for my safety. As I get to my car he yells something from the door "I think [unintelligible]...." "I don't give a sh!t what you think," I yell back and get in my car and start driving away. I glance in my mirror and see he's still at the door. This guy is a psycho and shouldn't be interacting with other humans. I don't know what his problem was but he did not like me storming out of his store for not wanting to do his job... that he lied about. Who chases a customer outside to yell at them because they got upset at your horrible customer service?! Everyone else at that store has been nice and respectful. This guy, though, made me so uncomfortable that I will never step foot in this store again. They could be giving away stacks of $100 bills for free and I would still go find another UPS store.

    Today will be my 3rd visit to this store. Absolutely incredible service, especially John who…read moreshipped 2 guitars for me and is both kind and professional. knows what he's doing, great guy.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (20 reviews)

    I came in to pick up prints I had already ordered, and like everyone else, I waited in line…read morepatiently. Every time I order prints, I pay extra to have the white borders cut off because it's a service THEY offer. The staff was rude about it from the beginning. First, they told me to wait 5 minutes, which I had no problem doing. Then after I had already paid for the service, they came back and told me they "couldn't do it because they were busy." Meanwhile, there were only two customers in the store, including me. Everyone has to wait their turn, and customer services should be completed in order. If you offer and charge for a service, you should follow through on it instead of making excuses after payment.

    I had a wonderful experience here over a month ago (on Jan. 4th). I drove straight here after work…read more I went to scan, make copies, and mail an important document (a big application). The staff person (I forgot her name) was very helpful in scanning my docs for me and saving it unto my flash drive. I had first logged unto the computer to scan my docs (to email it to myself) but the scanner next to the computer only scanned documents one-by-one which would have taken me the whole night to scan. So I was very happy when the FedEx worker helped me scan them for free. Once my whole packet was ready to mail, I placed them in the FedEx envelope and choose a mailing option. My package could have arrived the next day if I wanted it too but I choose 4 day shipping instead. I got a receipt with a tracking number and I was set. Service here is great so I will definitely be back. P.S. If you use their computers, know what you want to do and don't waste time. They charge by the minute I believe.

    Love Photography - photographystores - Updated September 2026

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