The male employee that works here, with the gray pony tale, is the rudest person I've ever met at a…read moreretail store. I had something to return. The company's website sent me a label (printed by UPS) but was for USPS mail. Even though the UPS Store website says they will ship USPS, and the label had a UPS logo, this guy took one look at the package and said "that's a Post Office package" and then completely ignored me. I replied "but it's from a UPS return site, the label even has a UPS logo on it... it's FROM UPS". His reply, after looking at the logo himself, was "oh, someone just put the UPS logo on the return label. You have to go to the post office." Again, he looked away and ignored me. This was a return for Soda Stream, a PEPSI company. Somehow, I don't think Pepsi is in the business of fraudulently using UPS logos on their return labels. I was frustrated and annoyed so I just grabbed my box and left. This guy actually came outside and starts yelling at me. "Did I offend you somehow?" he shouts. "No, you didn't offend me, but I brought a package to return that I got from a UPS return label. It's got UPS logos all over the sticker. I assumed you could return it for me." "You didn't have to slam the door!" he exclaims, despite the fact that the door opens OUT (how do you slam a door OPEN?). "I didn't slam anything. What are you talking about?" I reply. "Yes you did. What, you got nothing else to say?" This is outside of the store, in the parking lot. I was starting to get nervous that this guy was going to do something violent. He doesn't seem well. "You came outside to yell at me. No, I don't have anything else to say. What's your problem?" "You slammed the door. There's no reason for that." "Whatever," I shot back. I started heading to my car because this was ridiculous and I"m not starting to be fearful for my safety. As I get to my car he yells something from the door "I think [unintelligible]...." "I don't give a sh!t what you think," I yell back and get in my car and start driving away. I glance in my mirror and see he's still at the door. This guy is a psycho and shouldn't be interacting with other humans. I don't know what his problem was but he did not like me storming out of his store for not wanting to do his job... that he lied about. Who chases a customer outside to yell at them because they got upset at your horrible customer service?! Everyone else at that store has been nice and respectful. This guy, though, made me so uncomfortable that I will never step foot in this store again. They could be giving away stacks of $100 bills for free and I would still go find another UPS store.

Today will be my 3rd visit to this store. Absolutely incredible service, especially John who…read moreshipped 2 guitars for me and is both kind and professional. knows what he's doing, great guy.

Great experience. Their price was the best. Their customer service and support was excellent and I…read morewould recommend them very highly.

From the owner: Master Printing + Mailing helps customers get their message heard. Reach out to us for: • Direct…read moreMail & Mailing Services: (Postcard Printing, Annual Appeals, Newsletters) • Publication & Marketing Collateral: (Catalog Printing, Magazine Printing, Brochure Printing, Flyer Printing) • High-Impact Items: (Door Hangers, Personalized Packaging, Business Forms) We keep our full-color print manufacturing, direct mail, and packaging under one roof and we control the entire process. This means flawless execution and on-time delivery. We provide Fortune 500-level capabilities to: Nonprofits & Foundations (Annual Appeals & Fundraising) - Educational & Cultural Institutions - Healthcare & Medical Practices - Financial, Insurance, & Consumer Brands - Political Campaigns - Small Businesses & Startups

We wanted to use a small business for our daughter's wedding invitations instead of ordering on…read moreline. We met with Sharon and she asked our daughter a few questions about what she liked and then gave her choices of colors and design. She also gave us advise on how to word the invitations. We've received so many compliments stating how beautiful they are and that they are perfect for our daughter. I would highly recommend this business. It was money and time well spent and completely stress free.

Sharon is excellent and alleviated the unknowns of wedding invite etiquette/language. Major asset…read moreto my wedding planning.

ROCK STARS! I wish I had the words to express my thanks. Not only did they do a great job printing…read morebut their customer service was awesome. We had a couple last minute items that needed printed and Jeff and his team were on it. I can't thank them enough. Bonus, office is next to a microbrewery! Pick up your stuff and have pint!

Steven truly came through when I was in a major pinch and saved the day. Alphagraphics produced…read morebeautiful cards and marketing material for us. Quality work, lightening turn around, fabulous customer service. I am so thankful for this wonderful team of professionals. Two thumbs up!

I came in to pick up prints I had already ordered, and like everyone else, I waited in line…read morepatiently. Every time I order prints, I pay extra to have the white borders cut off because it's a service THEY offer. The staff was rude about it from the beginning. First, they told me to wait 5 minutes, which I had no problem doing. Then after I had already paid for the service, they came back and told me they "couldn't do it because they were busy." Meanwhile, there were only two customers in the store, including me. Everyone has to wait their turn, and customer services should be completed in order. If you offer and charge for a service, you should follow through on it instead of making excuses after payment.

I had a wonderful experience here over a month ago (on Jan. 4th). I drove straight here after work…read more I went to scan, make copies, and mail an important document (a big application). The staff person (I forgot her name) was very helpful in scanning my docs for me and saving it unto my flash drive. I had first logged unto the computer to scan my docs (to email it to myself) but the scanner next to the computer only scanned documents one-by-one which would have taken me the whole night to scan. So I was very happy when the FedEx worker helped me scan them for free. Once my whole packet was ready to mail, I placed them in the FedEx envelope and choose a mailing option. My package could have arrived the next day if I wanted it too but I choose 4 day shipping instead. I got a receipt with a tracking number and I was set. Service here is great so I will definitely be back. P.S. If you use their computers, know what you want to do and don't waste time. They charge by the minute I believe.

Alissa is absolutely fantastic to work with. She assisted me with a variety of business essentials…read moresuch as checks and envelopes, as well as attending to my customers' printing and design requirements. The speed at which she delivers results and the exceptional quality of her products are truly commendable.

We've been using Porath for years. John Hexter brings much more to the table than simply producing…read morea business card or a brochure. He will ask you strategic questions that will better enable him to produce a piece that will be most effective. Of course, if you already know exactly what you want, he will accommodate with speedy, professional and personalized service. I highly recommend Porath Print Source for your printing needs. Eric Malkin

They do such excellent work here. I've utilized their walk-in service for a range of projects and…read moreI'm always pleased. The prices is reasonable and the production time is efficient. This location is easy to access with a parking lot right out front. I recommend bringing your project in on a flash drive in a number of formats in case you need to make changes. You can also upload your file in advance if it's really large. If you're working on behalf of an organization, be sure to bring your tax exempt paperwork or ask if they have it on file already. I'm sure I'll be back soon as this is a great and friendly attentive to FedEx Office and other online printing options.

We need the programs for funeral and Copy king delivered......you…read more need copies fast go 2 Copy King Great people Thks

These folks know service! They make quick deadlines and sometimes finish early. Zelda the dog…read moregives great customer service too!

It has been some time since our purchase, but at that time the staff was very helpful and worked…read morediligently to satisfy us on our order. As a fellow Rocky River Chamber member we like to support our local business's. Barbara Jones Roy H Jones & Assoc. Insurance