Just an update on Schuster's Flooring. I received a call from the owner and they offered to replace…read morethe carpeting on the stairs. Adam came over and within an hour, everything was taken care of with excellent attention to detail. He was very apologetic and said that they take pride in doing an excellent job. He also said that their work was always guaranteed. I am considering updating my laminate floor and Schuster's will be my choice! Thanks again Jerry, Austin and Adam...

From the owner: Shusters flooring is a family owned flooring store and we install all of our own jobs. We are a one…read morestop shop for all of your flooring needs. Small enough to care and big enough to serve you.

From scheduling our estimate to the day the job was finished the communication was amazing. Even…read moremore amazing - my floors. They are absolutely gorgeous From my first call to get an estimate scheduled to the very last check in when the floors were completed they were professional and responsive. They arrived to start my floors when they said they would. The dust was kept to a minimum and my floors are gorgeous. Highly recommend!

I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

May 2, 2024 I want to thank and recognize Oneida Carpet…read morefor their excellent customer service. I have had the pleasure of working with Oneida Carpet a number of times so when I moved and my fiancé Mark & I decided to remodel our kitchen I went to Oneida Carpet for flooring. Tara took the time to help me choose a luxury vinyl tile to compliment the colors of the new kitchen cabinets we were having installed. She also took the time to come to the house and measure the kitchen area to ensure the right amount of flooring was ordered. Due to timing issues I purchased the flooring from Oneida Carpet and my contractor installed it. However, soon afterwards we noticed some of the vinyl tiles started to make snapping & popping noises when walked on. I called and talked to Tara about it. Within a few days Scott came to the house to check the floor. He found some of the tiles had broken where they interlock and would need to be replaced. So I set up for Oneida Carpet to return to correct the flooring. Scott removed the floor, inspected each tile for defects, corrected the floor where it needed to be leveled more and reinstalled the new flooring. It took him 2 days to correct and reinstall it. Once it was done I was only charged for the additional flooring material and supplies needed, they waived the cost of labor & installation. The floor looked so nice until once again it started to sound like we were walking on "Rice Krispies' snap, crackle, and pop. Scott came back out again to check the floor and found the locking mechanism failed on many of the tiles and where defective. Knowing this time the floor was installed correctly Oneida Carpet contacted the flooring manufacturer since it should have been under warranty. After multiple calls placed by Oneida Carpet to both their company sales rep and the flooring manufacturer, the manufacturer stated the problem was not covered. To say the least the response of the flooring manufacturer was unprofessional and discouraging. At this point Oneida Carpet chose to do what few businesses do today. They made the decision to honor the guarantee the flooring manufacturer wouldn't. Scott & Tara told us to come into the store and chose a new luxury vinyl floor and they would replace the cost of the new flooring. Today after many headaches we have a new kitchen floor that is completely quite when we walk on it and it looks beautiful. Oneida Carpet has chosen to no longer carry product by that flooring manufacturer. They do carry many brands that stand by their guarantee, just like they do. Thank you Judy Witchley & Mark Zieman

Oneida Carpets, put a new carpet in my elderly mothers apartment in Canastota..she was so worried…read moreabout how they would do it, with all the furniture in there..she talked about getting a uhaul for the day, she didn't want her things outside if it rained..no matter how much I tried to reassure her that my brother would come by and handle it, she was worried.. Well my brother didn't show up.. The workman handled everything himself...my mother was so impressed by his patience and hard work, she couldn't stop praising him.. She couldn't read the workman's writing, so we don't know his name, but thank you, thank you , thank you, for being patient and getting the job done.. I live out of state and it's nice to know there are good people out there doing great things !!

We are very pleased to with our flooring installation. The installers were professional, courteous,…read moreand highly efficent. My home is not easiest home to work on since there are many challenges that we continue to encounter due to the lack of care by the previous owners. Even working through those challenges, they did an outstanding job. My home looks beautiful! Thank you to the whole team, but especially to Tom and his crew for being so great at what they do!

Very pleased with our recent flooring installation. The installers were professional and kept us…read moreinformed throughout the process. Our seasonal home presented some obstacles, however, the installers were able to provide a quality result. Highly recommend The Hang Up Put Down Shop!

Dave was very professional and personable. He renovated my bathroom and installed some tiles. He…read moredid such good work for a reasonable price that I hired him to renovate my second bathroom. I would definitely hire him again. Thank you Dave!!

From the owner: When a customer wants a custom shower installed. Underneath the tiles. I suggest the best…read morewaterproofing membrane on the market and tested time after time. Is the Schluter system! All my customers understand that if you're investing in a new shower stall, you need a system that will protect your investment for years, no shortcuts, Schluter is the way to go for long-term highly recommended !!

So helpful ! We didn't know where to start and this is where our contractor let us couldn't have…read morebeen any better advice you can complete your whole house from Windows to floors and the paint selection...

Went there as I wanted Benjamin Moore paint to match what we already had. They were super helpful…read morein making sure I got what I needed. Talked me through the primer options, making sure I wanted latex primer rather than oil, pros and cons (including pricing of the various options). Even took the time to walk me through some of the luxury vinyl flooring options even though that project is a good ways away. Also helped me find American made products when available.

Asked for a leak repair, was quoted for ~$1200 for everything including drywall repairs. I asked…read morehim to repair leaks and leave all drywall for me to try to save money. He proceeded to charge ~$2300 for leak repairs, excluding drywall, which included replacing ~1.5 ft PVC fittings and pretty minimal copper fixes (which he had to bring in another plumber to fix). When I asked for itemized receipt I was given one that didn't include all payments so he had to spend a half an hour making a new receipt fudging numbers to make up the full cost of what he charged me. Actual itemized receipt is incredibly vague and now home warranty company is refusing to pay because what he charged is simply unreasonable. I recommend going with a more experienced contractor. If I had the time I could have fixed what they did for less than $300.

Jamie replaced our corner shower pan and surround. He was very attentive and reasonable throughout…read morethe whole process. Would definitely recommend and reach out again for projects in the future.

I've hired Dave Beck's Remodeling for two major renovations! First was the remodel of my personal…read moreresidence I found him and his staff to be very neat and meticulous they worked well together as a team to make sure I had everything I wanted the way I wanted it even when I changed my mind several times ... guests that come into my home are always complimentary! Since then I've recently opened a salon which needed a total reno from the ground up ... I was so happy with the work Dave did on my home I decided I wanted to hire him for this huge project. The space is now beautiful ! The guys worked overtime to complete the job to meet my crazy timeline ! I highly recommend this company Dave and his staff go above and beyond to make sure you are completely satisfied and do impeccable work !

I hired Dave Beck's Remodeling for several home renovation projects over the past 5 years. Most…read morerecent renovation was removing a wall between 2 bedrooms to make a large master bedroom. The job was completed in 2 days and I am very pleased with the renovation. You would never know a wall was removed. Ceiling and walls were repaired and painted. Great job! Previous projects include total kitchen remodel, hardwood floor installation, bathroom renovation and screened in porch build. Dru N.