This was one of the worst salon experiences I've ever had!…read more First, I was greeted by a loud and unfriendly dog barking aggressively as soon as I opened the door. I was so startled by the dog charging at me. Despite having called ahead to let them know I was coming, the dog was not secured. Only after a few tense moments did Ming leash the dog and bring him inside. It was a really uncomfortable! Things only got worse from there. Ming kept switching between clients, including one who arrived after me. Instead of focusing on my appointment, she had a man named John work on my nails, someone who was clearly inexperienced. The way he applied the polish was clumsy, leaving bumps, uneven texture, and messy edges around my cuticles. He didn't file or clean up the nails at the end like other professional salons do. What made it worse was that Ming clearly knew he was doing a bad job. She started yelling at him in another language while I was sitting there. I could tell from her facial expressions and the few English words she used that she was frustrated with his work. Yet, she still allowed him to continue. At one point, she even took over and fixed one of the hands herself because the work was that poor. but after that, she handed it back to him to finish the rest. It made me feel like she didn't care about the quality at all. I paid $50 for this appointment, and I honestly feel like I wasted both my money and my time. My nails look messy and unprofessional. Definitely not going back. Would give zero stars if I could!!

Very accommodating. I was 30 minutes late and they still took me. At first I was a little concerned…read morethat they were not busy because many nail salons are bustling. Their location is not too visible so they don't get the street presence that they should. Husband and wife owners working together. Very clean place and friendly people. Did a nice job for me for mani-pedi. I never have time to get my nails done and convenience and availability on my time is very important to me. I actually prefer the quietness of the place over the bustle of other nail salons.

Excellent workmanship and it lasts over 6 weeks. I have been a client for over 10 years. Awesome!read more

I was pretty impressed with my shellac manicure here! The woman who did my nails was very thorough…read moreand they seem to be lasting well. She did nick me quite badly with the cuticle cutters but she apologized and cleaned throughly with antiseptic and was gentle with that area throughout the rest of the service.

Fantastic experience! The staff were friendly and professional, and my nails turned out beautiful…read more The salon was clean, relaxing, and had a great atmosphere. I'll definitely be back and highly recommend it! best place I've been to!

Hidden Gem! Friendly, Professional Staff…read moreI didn't have an appointment and they treated me like a Returning Customer even though it was my first time (no nasty attitude like the other nail salons ). The location is a bit hidden in plain sight ( Blame google maps ) but I called the staff when I got lost and they guided me in ! Viviann was my nail tech and she was super gentle with my nails and Didn't rush my service, even though I arrived when they were about to close . I explained to her that I have very sensitive cuticles that cut and bleed easily and she did a great job without scratching me up! Such great service. I was ready to give up on ever doing my nails at salons anymore ! But I'll def

I love this spa. What lovely and friendly staff. I was greeted when I arrived. We are off to a…read moregreat start I had a pedicure appointment with Tammy. She did such an amazing job on my feet. She is delightful and knowledgeable about many things. Had great conversations with Tammy I 100% will return to get a pedicure again. The best spa I have been to. If you need your feet relaxed and look awesome after , this is the place to go to. ++. Thank you Tammy

From the owner: Upscale Hair Salon and Spa in the heart of Angus.read more

been going there for almost 20 years and it is abs absolutely wonderful every time I goread more

She ignored me the whole time when I asked for Ouija themed nails here's what I showed her and told…read moreher I wanted and I know she can do it she's done it before for me but for some reason today she didn't want to hand draw a designs and pushed me to get glow in the dark Halloween themed nails and they ARE NOT what I asked for I felt very shy awkward and like I was deliberately ignoring after I told her 3 times what I wanted then she yelled at us for how I had black and she couldn't do black on black but see nowhere did I ask her to do a black design over a black background she didn't care what I had to say and did what she wanted plus when I was told it's 60$ cash she then made me pay 70$ for something I didn't ask for and now wants me to wait all weekend with these glow in the dark nails on. I've gone here several times and o have felt extremely uncomfortable. My fiance has been with me several of those times and he too has witnessed uncomfortable feelings and situations here where we're left unsure of what to say. The husband is very talkative almost comes across as a speed date. And almost flat out disrespectful to my finances face asking him about his money and telling him to do better for me that he has to pay for everything and comes across as if my fiancé doesn't do anything for me or the fact he will be paying for my nails and being told he should do more do better is beyond us at that point. She and another customer bullied me when I chose black as the background color and said who does black on black you can't even see it when I kept saying I wanted white words and the other fingers were gonna be pink and she just raised her voice even at her husband and stormed off to the back room.

Very clean and aesthetically pleasing spa. The staff are warm, friendly & welcoming…read more I did find this place to be a bit pricier than other spas as they charge for pedicure shellac polish removal and extra for a leg massage. Both of those services are typically included at other spas. Overall a nice experience.

So friendly and such great quality work! My manicure lasted a while and being from out of town, I…read morehad to try my luck and I'm so glad I tried here!

I have tried this spa multiple times, I want to love it because it's beautiful and has so much…read morepotential but the services are just so lacking. I had one facial, I ended up covered in oil. COVERED. Another facial that was cut short time wise. Then the worst massage of my life. And now, I went for a Blow Out... easy, no big deal. The stylist messed up drying my bangs again, no big deal. I asked her to trim them a bit and add a bit more hair to the bang, she cut a HUGE chunk of my hair to create more bangs and now my head looks like a mushroom. I am so frustrated & annoyed. It cost well over $100 for a god awful blow out. The owner of this Spa needs to really get on her employees for the poor service. It's really unacceptable.

Horrendous customer service. Sold my spouse hundreds of dollars in gift cards for a specific…read moreservice knowing they don't accept gift card for medical spa services. Booked the appt online which required a $50 credit card deposit, they will not allow deposits paid by gift card. I then called to confirm the service and was told I could not use the gift cards. My husband called and requested a refund due to being sold gift cards that are now not usable and was refused. Terrible ethics and service- stay away.

Drove from Lindsay to see my son in Barrie for a pedicure, and a relaxing time! My appointment was…read morefor 11:00am and I was done at 11:20?!?! Worst experience I have ever had, not relaxing at all!! She was so fast, my feet didn't even soak in the water, she cut my skin while cutting my cuticles (1 am diabetic), nail polish not even on my toes (spots of nail polish are different colors), she didn't even polish my whole nail! I called and complained when I got home and they told me to come back to get them fixed, and they also told me that I can get a discount next time I go in!! I would never go there again or recommend this nail salon to anyone.

Nails look horrible... im getting my nails redone tomorrow at another salon that's how bad they…read moreare. AND I got burned on the wax while doing my eye brows!!! I can not explain how much pain I am in .. it definitely looks worse in person where you can see the swelling starting and how it's going to scab...I have never had this reaction to eye brow waxing in my life Do NOT go here for any service

I don't get my nails done often because my work prohibits having artificial nails and nail polish…read more but whenever I go on vacation this is my go to place. It's clean , bright and very welcoming. The staff are professional and friendly And I'm never disappointed in how my nails turn out. That being said I absolutely love going for a tan . I don't usually need to schedule as they have about 6 beds at several different levels of rays During the winter when our daylight hours are limited I get to just close the door lay down and relax. I sometimes find myself falling asleep. The beds are always clean and prepped and if you forget your lotions they have lots of sample size or bottles of high-end lotions to choose from. My favorite bed is the bronze not too hot or too cold. The perfect amount of rays to Jumpstart your tan for summer or vacation or just to have a little color in your cheeks during the colder months If the bronze bed is not available the staff will often offer an upgrade to the next level. Thanks guys for always making my visit so pleasant and relaxing

I won't go back. I tried this place several times to try to give them the benefit, as I know many…read moreare new to our Country and need the work...but each time I am disappointed. They do not understand what you are asking for and even when you say it repeatedly they don't understand. Sometime the staff are sitting in the pedicure chairs eating or SLEEPING. An annoying television program is always playing on big screens and that's not what I want at a spa. When you first walk in a staff usually YELLS out across the room "what do you want?" in a sort of rude tone and I don't feel comfortable yelling back. I don't know how it has managed to stay in business. Yesterday was my final effort with this place, Im done.