I've been coming to this nail salon for about three years now, and overall, I truly love it. Like…read moremost salons, your experience can depend on which technician you get. Some are good, some are just okay, and some are absolutely over-the-top amazing. When you land one of the great ones, the experience is chef's kiss. One thing that is consistently excellent is the cleanliness of the salon. It is always spotless. There is a very kind gentleman who goes around with a homemade cleaning cart and resets each station almost immediately after a client gets up. He sanitizes everything thoroughly, which really gives peace of mind. Services come with a complimentary beverage, which is a nice touch. Options include water, soda, wine, and beer. The gentlemen who work at the front desk are also extremely friendly, flexible, and always in good spirits. They're easy to talk to and willing to work with you if you have questions or need accommodations. Pedicures are one of my favorite services here. I usually get the Volcano pedicure, which includes a warm, scented neck wrap such a relaxing detail. The massage chairs are great, and I appreciate that they use a timer for the massages, so you're never shorted on time. I do usually ask them to turn the water a bit warmer during pedicures; I think they keep it cooler by default to avoid burning, which I understand and appreciate. Manicures are also very well done. I like that most technicians have their own individual stations, which helps keep things organized and personal. Many technicians also have Venmo or Cash App QR codes at their stations for tipping. If not, you'll need to tip in cash so keep that in mind. There is a card fee if you pay with a card, but there is an ATM located to the left of the front desk if you'd rather pull out cash and save a little. They offer a wide range of colors, styles, and techniques, so whether you're going for something simple or something more detailed, there are plenty of options to choose from. Overall, this salon has become my go-to, and I plan to keep coming back. Technicians Bim - Absolutely wonderful and hands-down the best at nail designs that I've seen. If you're looking for detailed, creative work, Bim is a must-book. Megan (Eyebrows) - I go to Megan for my eyebrows every time. She is fantastic. She originally worked at another salon in Mechanicsville, and I was thrilled when she started working here. She's been doing my eyebrows since 2018, and I wouldn't trust anyone else.

I avoided ruby for years after a poor experience but received a gift card as a gift. My husband and…read moreI went and had 2 basic pedicures, a basic manicure and a full acrylic set. The pedicures were great no issues. The nails however. The woman took a chunk out of my husbands finger when trimming his cuticles and then tried to quickly out liquid bandage on it before he noticed in a coverup effort vs cleaning it then and there and apologizing. While my nails initially looked fine aside from a little bit of shaping issues on one or two (not a huge deal at all) less than a week later (services on Wednesday, pictures taken on following tuesday) 6 of my nails have EXTREME wrinkling and lumps in the gel polish. These were first noticed Friday while on vacation and got progressively worse over the weekend resulting in having to remove them. 2 stars for the pedicures, but will not be returning considering the already overpriced services. ** photo added to show puddle of wet gel polish beneath top two layers of cured/semi cured polish and top coat**