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    Loving Care Services

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    6 years ago

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    Binson's Medical Equipment and Supplies

    Binson's Medical Equipment and Supplies

    1.5(33 reviews)
    3.5 miDownriver
    $$$

    Disclaimer- I'm using my wife's account so don't bother cross-referencing as a customer…read more I was in earlier today because I had recently filled a script for a medical device. Despite already going in there, I was blatantly provided the wrong piece of equipment and charged for it even though insurance should have been billed. After using it for a few days, I knew something was wrong as it was causing me to choke. I go back in for the proper piece of equipment. The sales rep was absolutely less than useless. She rudely pointed people to objects across the sales room saying, "over there". You are dealing with a majority of older people who don't know what exactly they are looking for, especially as it isn't their job to know. Your sales rep refuses to get out from behind the counter to actually work and help people. She is lazy and indignant. While I was looking "over there," the sales rep continued to shout across the room my person medical information. I mean- HIPPA anyone? She does not belong in this industry, or anything related to customer service. The manager who came out to help was undoubtedly clueless with any changes the company may have made regarding pay and policy. It's more than frustrating when the employee and management contradict each other in how payment will be addressed. Bottom line, I came in looking for help. I was not helped. It's disgusting to see such poor service and how this kind of business can be run half-ass, leaving its customers searching blindly for what they need just in order to live a more normal life or I don't know, maybe not die in their sleep. Extremely disappointed with Binsons in Southgate and judging by the reviews, so are others.

    Here is a recent letter I sent to Binsons…read more Your service is terrible I tried contacting you to pick up some oxygen equipment I no longer need. My doctor faxed over an order for you to pick this up a week ago. All I get is "Let me switch you over to that department" Then put on hold for over 10 minutes. This happened twice. I have a life and sitting on a ohne waiting for your attention is not part of it. Maybe I should just place the stuff out outside. The trash collector is better at doing his job then you are.

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    Binson's Medical Equipment and Supplies - Wide view of Binson's Southgate, MI showroom. Features Pride mobility scooters, power wheelchairs, commodes, and a customer s...

    Wide view of Binson's Southgate, MI showroom. Features Pride mobility scooters, power wheelchairs, commodes, and a customer s...

    Binson's Medical Equipment and Supplies
    Binson's Medical Equipment and Supplies

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    Loving Care Services - homehealthcare - Updated June 2026

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