Do not use this company. They are constantly trying to change my mother's scheduled caregiver, not…read morebecause she can't make it but because other employees often call off. Instead of having a backup or sub they try to take my mom's caregiver away to cover for the other employees which inconveniences us and alters my 95 year old mother's schedule. At the same time the visiting angel employee is often combative, does not listen to our instructions. (You can not only do what a 95 year old with dementia requests when it isn't in her best interests). Would not recommend this company. There are other options out there.

I highly recommend Visiting Angels helpers, especially La'shaunda who is always on time and…read morecheerful. She has been an excellent and professional help with my 91 year old husband who adores her. She is very knowledgeable in home care...dressing bathing and all around care.

This home care service is the best. They were able to fill my needs for a caregiver within 24…read morehours. Every caregiver they sent was caring, capable, and willing to do whatever was needed to help my sister-in-law who was released from rehab during the coronavirus to a locked down independent facility during the coronavirus and needed extra care. I highly recommend them if you are in need of a home health caregiver.

I had a great aide first time from CK, she was lovely, the second one they sent to cover weekends…read morewas awful, she made accusations about me and said i wouldn't let her use the bathroom. I am going through mental health neurological brain injury and she was really not ok. the THIRD one they sent they said was trained in mental health was really awful, she was anxious in the door. It was a hard day, she told the staff i wouldn't let her leave/? My friend was here the whole day training her and she never asked to leave....she just ran out of the house - she was crying bc i asked her to dispense my meds (nobody at the agency told me people could not dispense my meds)....honestly they tried to work with me but then told me my first aide wasn't comfortable, my mom met both 2nd and 3rd aide and watched us closely and thy were not trained or talking about things were misunderstandings (like not being able to go to the bathroom!). I am disappointed greatly in the staff and the management...the management also said i had a hard time letting go when people had to go - yes because i was undergoing a major PTSD and so instead of punishing me for it, they could have found ways to work with me on communicating. Would not use this agency again.

Jim Borland should not work with or assist the aging population in any capacity. Mr. Borland…read moredisplayed a poor temper (yelling and cursing) unprofessionalism, and disrespect when presented with concerns. He shows a lack of concern for pressing matters and does not follow up or thoroughly. Please AVOID this agency Do not entrust your loved one in his care.

From the owner: ComForCare offers in-home care services to individuals in Plymouth, MI and the surrounding areas…read more Whether it's due to injury, illness or aging, sometimes older adults need extra help at home. Our caregivers are available 24/7 to provide home care services. With proper assistance and quality caregivers, our clients can continue to live in the comfort of home. Whether it is a medication reminder, meal preparation, safety supervision or companionship, our caregivers can help. With ComForCare in Plymouth, MI at your side, you can feel confident in the care your loved one is receiving, and you both can live your best life possible. Contact us today to learn more about senior care in Plymouth, MI and the surrounding areas.

my husband and I made a trip to Michigan to visit his 92 year old mom, who lives alone. We…read more thought all of the siblings were taking care of mom properly, but it turned out she was being badly neglected. We needed to make some changes quickly and to manage everything from long distance. We were so lucky to have found Brightstar to do this for us. They have been amazing!! We were very wary of home care businesses since we had heard some of them had bad reputations, so I researched thoroughly before hiring Brightstar. They have done everything that they promised from day one. And I have requested a myriad of changes and additions and they have all been done immediately. I can't tell you how much I have depended on them for mom's care, especially since we're not there in person. And I do know that they have done everything that they said that they did since we now call mom about 6 times a day. I am now very confident that mom is being taken care of properly and we know she is happy with her new caregivers, since she tells us.

I used BrightStar Care for a less common service - child care for a wedding reception, and they…read morewere amazing. Everything from the initial phone conversation with Kathy, to setting up the details were flawless. The staff were courteous, professional, and made it easy for us. Having childcare at the site of our reception was a lifesaver for some of our friends and family. I would recommend them anytime!