Great customer service and great prices on all of their clothing items. We will definitely be…read morecoming back here to shop.

Very helpful staff. Can't beat these prices anywhere. Cheapest Carhartt clothing around. They have…read more4 stores down the parkway.

Recommended, affordable clothing store in Pigeon Forge. It is a bit disorganized, but definitely…read moreworth the time to look for hidden treasures (i.e. brand name clothes that are your size). I dislike shopping for clothes, especially jeans. However, here we were able to find decent carhartt and Levi clothes, including jeans, in a reasonable amount of time. There is a dressing room in the back to try on items. I recommend divide and conquer if you go as a group. It's difficult to shop here alongside someone else with the small aisles and overflowing shelves. Split up and look for items for yourself and your party to save time. The check out process was smooth and they offer military discounts.

Big selection. Best prices around. Friendly staff. Very helpful. Stop in and check out the bargains…read moreon jeans and other clothing

Love this store and all the employees who work here. They are helpful but not intrusive which I…read moregreatly appreciate.

Walked into store. I returned a pair of jeans. I told Frankie, the clerk. I was looking foe a…read morered cardigan to use my birthday reward. No one helped or acknowledged me. I had come for a specific sweater. Poor customer service. Left the expensive Chinese made clothes. Will not be back.

Parkway boutique is one of the many tourist gift shops located on the pupate downtown Gatlinburg…read more stretch of parkway ave. My family and I stopped in at this shop while walking the strip and checking things out. Decent sized store with some good options. Pricing here is on par and maybe a tad cheaper with the other nearby shops. We ended up getting a few necklaces and bracelets for our daughters that had their names on them. Overall pretty standard gift shop and what you would expect from them. The worker here was pretty quiet but ultimately nice and helpful.

Have purchased many many bags over the years. Visited last year and they had moved. Missed the…read morestore. Will stop by this year.

Every single employee was awesome. I wish I knew the name of the lady that immediately went to help…read moremy wife pick out an outfit. We had a wardrobe emergency and she instantly stopped to come and help us! And the value of the dress was not expensive!

I had an awesome experience at this store. One of the best western store's I've ever visited. Their…read moreselection of boots, shirts, belts, and hats is huge--tons of styles, sizes, and options to choose from. It made shopping actually fun instead of overwhelming. Big shoutout to Jaydn, who was incredibly friendly and helpful the entire time. She guided me through finding the perfect felt hat, and she even helped me pick out another one for an upcoming wedding. Which I will be coming back and asking for her specifically. You can tell she really knows her stuff when it comes to hats, and having someone that knowledgeable made the whole process super easy and enjoyable. On top of that, the store is well organized, so finding things was a breeze. Overall, great service, great selection, and I'll definitely be coming back. Highly recommend, so if you're in the area check out this hidden gem tucked between Buc-ces and the great Smoky Mountains.

If Cavender's had a flagship store just for road trippers, this would be it…read more Tucked just off the interstate in Sevierville, down the road from Buc-ee's and Crystal Burger, this location is a hidden gem for anyone making their way to the Great Smoky Mountains, Gatlinburg, or Pigeon Forge. But for me, this wasn't just a pit stop, it was a pilgrimage. Cavender's is my mothership. I'll go out of my way when I'm traveling to pop in, browse the pearl snap shirts, try on a new pair of boots, or check out the big and tall section. And rarely, if ever, do I leave empty handed. This store was no exception, well stocked, beautifully clean, and staffed by some of the most welcoming folks I've encountered at any western store. But what truly sets this visit apart, and makes it one of my best Cavender's experiences ever, is the team. We rolled in about an hour and a half before closing and left just a few minutes before they locked the doors. Not once did we feel rushed. The staff actually encouraged us to take our time. They mentioned that it's standard for them to stay a little late if needed because making sure the customer has a great experience comes first. That's the kind of customer service you rarely see anymore, and it deserves to be celebrated. And now let me give a very loud, well earned shoutout to Cassidy. My wife had been trying on a few items while we were shopping. In the chaos of our road trip and making a quick detour, one of the items she intended to purchase didn't make it into the bag. It got rung up but left behind. We didn't realize it, but they did. Two days later, I got a call from Cavender's. Cassidy had noticed the item, remembered my wife, pulled the transaction, verified it was paid for, and tracked down my information through my Cavender's account. They didn't have to do that. Most places wouldn't. But Cassidy did, and that attention to detail and care was impressive. When I called to follow up, she confirmed my address and let me know it would be shipped to us directly. That kind of above and beyond effort, the kind that feels more like helping a neighbor than handling a transaction, is exactly what makes this location, and this brand, so special. Some people might say, "That's just good customer service." I say, "No, that's exceptional customer care." That's Texas born hospitality, proudly delivered in East Tennessee. So if you're on the way to the Smokies, do yourself a favor and make the turn. Grab your gas and snacks at Buc-ee's or Crystal Burger, then take a few minutes to step into Cavender's. You'll find a great selection, a beautiful view from the parking lot, and a team that genuinely cares. Cassidy and the crew, thank you. You didn't just earn a sale. You earned lifelong customers.

Are there indentured gnome cobblers in the back???…read more That was how I thought they were able to provide the deals that they have. But a lovely salesperson (Emma Jean) cleared up my theory. There are so many boots. It looks like a Taylor Sheridan audition call. Looking for 8.5 W woman's with Vibram soles and orange stitching? 2d shelf , halfway down the row. With a little patience, you can most assuredly find what you're looking for. We paid $300 (+ or -) for 3 pairs. Two pair were steel toed work boots. And felt guilty that we were stealing them (we were not).

The plenty of boots to choose from , and there's so many cute options !…read more You have everything for the whole family , there's so many options for woman from booties to long boots . The sale they had was great buy a pair boots and two free , and deal you can't beat! Staff was friendly and make sure we knew everything that was available.

My favorite stop when in Gatlinburg, I have to get something every time. I treasure everything that…read moreI have purchased here. Belts, buckles, and especially the wallets. A guy saw my wallet in the store today and offered to buy it. I gave it to him. Now I have got to come back to get another one! Service is over the top.

Great place to buy leather goods. They have leather leather gun holsters that are the old west…read morestyle. Also last place around that will engrave your name on your belt. Frendly staff. Great prices! Great merchandise! Thank you!