I'm visiting Gatlinburg for a trip and I wanted to get some new shoes because the ones I had were…read moretore up. I saw it opened at 3:00pm and I said "I'll just wait for it to open" I waited 5 hours till 3:00 at 4:00pm I'm still waiting for the store to open. I'm furious about the posted times that they have. I recommend that you never go to these stores or Foot Gear in general just a big waste of time.

Scot and Tabitha are always eager to help with your footwear needs…read more The brands they carry are high quality. Scot and Tabitha also endeavor to make sure the footwear one selects fits properly and is the right style for your feet.

What a great place! The staff was incredibly helpful and knowledgeable. My wife had been searching…read morefor the perfect pair of boots for quite some time but always struggled to find the right fit. The gentleman on the second floor went above and beyond to assist us--he was attentive, patient, and really knew his stuff. I regret not catching his name, but he mentioned hiking the Appalachian Trail, which made the experience even more memorable. Thanks to him, my wife finally found the perfect pair. We would highly recommend visiting this shop!

What a great experience I had here! The shop owner was so so kind and helpful. She was so ready to…read morehelp us find the perfect product for what we were looking for. Not overpriced! Definitely recommend checking this sweet shop out.

Terrible customer service!!!! Did not feel welcomed at all ! My kids & I were in the store for over…read more15mins before asked did we need any help. There were 3 employees less than 2 feet from us just having a casual conversation. We just went ahead put everything back and left to shop elsewhere.

come by and check us out we have lots of selections!! we have amazing service. and we have most of…read morethe cheapest shoes in the city.

Always a treat to visit! My grandchildren love visiting and seeing new items each year. Something…read morefor all ages! Goodies never disappoint!

Large selection of clothing, hats and boots. Custom cowboy hat shaping by Savannah was incredible!…read moreSavannah has a great style sense and can magically transform a cowboy hat. Service with a smile, that just adds value to the experience!

Horrible place! The salesman are liars and they won't warranty there sandals. I purchased a pair of…read moreolukai sandals there in June under the impression that they were good quality and would hold up. I haven't had them a year yet and they have fallen apart. The store will not do anything about it either. Go some where else.

The variety was great and the prices were great. But the customer service was terrible !!!!read more

Prices were great - it's a clearance center so all sales are final but we were incredible happy…read morewith our finds! All 4 of us found shoes we wanted over 2 trips to the store and the staff was super kind! Big store and very clean.

Greeted on arrival by the sweet woman running the store. I've seen these designs in other mountain…read morevillages and I always really like them. This particular store had a great discounted rack too, definitely worth going through. They have super cute pajamas and onesies for kids and adults, as well as slippers and fun socks! If I didn't live in an extremely hot place I would probably own more of these onesies!

Absolutely love the selection of pajamas and lounge wear for men, women, and children offered at…read moreLazy One! What makes it even better is it's location within the Village, a Gatlinburg landmark collection of shops. This is a must stop shop for me every time I visit Gatlinburg.

Very limited selection in slip resistant work shoes, hardly any wider sizes. (If you have skinny,…read morepretty feet, this is the place for you, but some of us work.) Customer service is nonexistent as the two little girls at the counter were pretty well absorbed in their own conversation to be of any assistance. I probably won't be back, too many other choices.

Very affordable a large selection great customer service one of the better shoe shops hereread more

Tomb, Theater and a handful of shops here…read more Ice pops. Pepper shop, again. Focus is the zip-line and obstacle course nearby. Not a lot of shopping and not worth a stop.

Lumberjack Square is the new downtown of Pigeon Forge, TN. It is brand new and looks like it's…read morestill in process of development. My boyfriend and I came to walk around and check out the shops. He enjoyed the hot sauce store and I enjoyed the art gallery featuring works of local artists. There is also a zip line feature in the center of the square and movie theater. The zip line looked to be the most popular attraction. The tour of the square took 30 minutes including our stop at a couple of the shops.

A great store with great sales! The aren't many staff working here but they are still available to…read morehelp. They have a wide selection of shoes and a small selection of clothing. The prices are really good. Call before you go to see what their specials are. Plenty of parking at this outlet mall too!

Went to NB for some Women 327s, but was not able to find the exact color I was looking for…read more However, I was able to order it. Customer service was okay. At first, no one was helping us but we were finally able to get some help. Great customer service from the cashier, who stated that he was about to go to the U.S. Marine Corps and as a Veteran was able to have a common conversation to him.