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    Lovitz Lawrence MD Facc

    5.0 (1 review)

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    3 years ago

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    Medical Specialists of the Palm Beaches

    Medical Specialists of the Palm Beaches

    1.8(24 reviews)
    0.0 mi

    Dr J Gottesgen is a professional physician caring cardiologist that I can say is a wonderful bed…read moreside Mannner

    I am writing this review to warn anyone suffering from severe, agonizing nerve pain to stay far…read moreaway from Nurse Practitioner Gigi (Gandhy Van Meeteren, APRN) and Dr. Jose Labault-Santiago, MD. For nearly six months, I lived in an absolute hell, enduring a constant 9 to 10 out of 10 pain level that routinely left me crying at my desk at work and crying the moment I got home. From my very first appointment, I tried everything to make things as clear and easy for them as possible. I even brought in a printed-out page detailing my exact symptoms--explaining explicitly that sitting at my desk and driving severely triggered intense, blinding electric fire and pins-and-needles numbness down my legs and into the bottoms of my feet. Instead of treating my severe suffering with basic human dignity or medical urgency, I was completely dismissed. I had to constantly call and message the office just to beg for any kind of relief, and it took them nearly six months of me fighting just to finally get a topical prescription cream three weeks ago. That cream was the very first time they did anything at all for my pain. Even then, they never once explained what might be causing my condition or provided any diagnostic steps moving forward. The breaking point was my final visit. I explicitly scheduled that appointment to see the actual neurologist, Dr. Labault-Santiago, and was specifically put on a waitlist just to ensure I could see the physician. Yet, when I got to the office, Gigi walked into the room instead. I immediately told her I was highly dissatisfied and that I was promised a visit with the doctor, but my concerns were brushed aside. I was left entirely in the care of Gigi, who patronized me, told me 'not to worry,' and treated me like a checklist. All she did each visit was blindly write script after script, continuously upping my doses of oral nerve medications that did absolutely nothing to fix the physical pressure on my spine. Exhausted by months of being neglected, misled, and treated like a number while my life fell apart from pain, I finally took matters into my own hands and sought a second opinion from an outside pain management specialist. On my very first visit, that specialist immediately saw my severe distress, validated my symptoms, and ordered an urgent lumbar MRI that same day. It is completely unacceptable for a neurology office to pull a bait-and-switch on appointments, ignore a patient's printed charts, and put a human being through months of needless physical trauma because they refuse to do their jobs. Avoid Dr. Labault-Santiago, Gigi, and the staff at MSPB Neurology if you want a medical team that actually listens to your pain.

    Lovitz Lawrence MD Facc - cardiology - Updated June 2026

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