I am new to the area and wanted to find a talented groomer for my two rescues, who are very…read moredifferent from each other. One is amiable and other terrified of her own shadow. I brought them to the Bark Shack for grooming this morning and it could not have gone better. I prefer that they NOT be in cages and was very pleased that they were not. They both hung out with the groomer until she was finished and she notified me they were ready for pick up. They were terrifically "cleaned, dried and shined" and did not seem to have any issues at all with being new to the groomer and the venue. The price was very reasonable and the groomer followed all instructions and was extremely polite and efficient. I would highly recommend for grooming!

*AVOID THIS PLACE LIKE THE PLAGUE!*…read more I'm still fuming as I write this review about the absolute worst doggy daycare experience I've ever had the misfortune of encountering. My poor pup was subjected to neglect, mistreatment, and what can only be described as a chaotic, dirty nightmare. From the moment we walked in, I knew something was off. The staff seemed apathetic, the facilities were filthy, and the smell was overwhelming. But I gave them the benefit of the doubt, thinking maybe it was just a bad day. The real horror show began when I picked up my dog. He was shaking, whimpering, and covered in dirt and stains. The staff had the nerve to tell me he was "just being dramatic" and that he had a great time. ARE YOU KIDDING ME?! Further investigation revealed that my dog was left in a cramped, unsanitary enclosure with no supervision, and the staff seemed more interested in scrolling through their phones than caring for the animals in their charge. The final straw was when I saw photos of the daycare's "activities" on social media, and my dog was clearly visible, cowering in the corner, while other dogs were jumping on top of him. UNACCEPTABLE. I demand better for my pet. I demand better from any business that claims to care for animals. If you value your pet's safety, well-being, and happiness, STAY AWAY FROM THIS PLACE. *UPDATE:* I've since spoken to the management, and they're trying to sweep this under the rug. Don't believe their empty apologies and excuses. Trust me, you don't want to risk your pet's well-being to this dump.

I cannot say enough good things about Stefanie and Always There Pet Care. My husband and I work…read morefull-time and have long, ever-changing schedules. I was new to the area and needed someone to walk my dog during the day. I treat my dog like a baby (we don't have children) and am a little neurotic leaving her. I am SOOO happy I found Stefanie. She is AWESOME. I could text her the night before and tell her I needed her the next day and she was always so accommodating. I felt 100% comfortable giving her a key and letting her walk my 8 week old (now 8 month old) puppy. She is so caring and is not scared to text you at work if something is wrong. My puppy is an escape artist and managed to climb over the gate we had in place. Stefanie did not hesitate to text me at work and tell me that the dog met her at the door and Stefanie wanted to know what she should do to make sure my dog was safe before she left. I love trustworthy people. She would even bring the mail and any packages in for me... in addition to cleaning any puppy surprises the dog had left during the day. She really does treat your dog as her own. Long story short, I recently moved out of the area and am so scared I won't find someone as amazing as Stefanie. I really cannot say enough good things about her. I never had to worry when I worked 12 hour shifts with a puppy at home knowing she would be available whenever and wherever to help me out. She even texts me 2 months after I moved to see how my dog is doing now. I HIGHLY RECOMMEND this business! Thank you for everything, Stefanie! We miss you!

All I can say is wow! Donna is an amazing, caring, kind and compassionate groomer! Not to mention…read moreshe's highly skilled. She has over 30 years of full time grooming experience ( that's a lot of years!) and I just found out she won Best of the Lowcountry! Gold medal first place for 2025 AND bronze medal award 2024! I completely trust her with my new doodle puppy and can not say enough things about her. I highly recommend Donna at Red Rover for grooming. Especially if you have a doodle! Which it seems like we all do! lol

My pup and I love this place. They took good care of my little dog and learned enough about her to…read moremake me (and her) feel comfortable. I was nervous about trying a new daycare while visiting HHI but they made it very easy for us.

A big shout out to Jill for taking great care of our feline fur babies…read more Jill went above and beyond what I expected--thanks again.

We contracted with Jill's service to overnight /day sit with our beloved puppy. We interviewed her…read moreand thought she would work well for our puppy. Shortly before her week stay, she informed us that one of her trusted employees would be sitting and she would monitor her during that week. We interviewed the employee and although we were not happy with the change, (on that short of notice) we were stuck. We left on a Sunday (Giving her a two page overview of our Dog's needs/habits along with phone numbers to vet, us, etc.) and returned the following Sunday afternoon. Two of the three water bowls were dirty and empty, although the main bowl had just been filled, patio door open. Over the next week we got reports of from our next-door neighbors that our dog was left in the patio though-out at least one night alone! We then found out earlier in the week she was left out in the yard during the day, again no one was here. In fact our normal sitter whom was working across the street told us that over the week she seldom saw anyone during the day ,let alone at night!!!! My Wife called Jill the day we were made aware of the mistreatment and why we would never use her again. Jill said she would investigate our claims,( but why did it take several days to let her know?) , and she would get back to us.. I talked with her (a few days later as I was livid when I found out) again only to hear this was not her fault and but she fired the other lady (whom had worked for her at almost one year!) Jill did not offer an apology , but said she would refund the 600 plus dollars. We have not received anything in the month since this occurred. My last phone conversation with her, she emphatically said we would not need to talk ever again. I hope this opens some eyes to the obviously poor business practices. The mistreatment of an animal that cannot speak for themselves is inexcusable. We will never use or recommend her to anyone. Be aware!

Sadie loves to stay with Bill and the other dogs. It is clean and cage free. That's important…read morebecause Sadie gets anxious being caged. Glad I found Bluffton Pet Care.

P Best doggy daycare around. Also does overnights if you are…read moregoing on vacation. Keeps it clean and by did size. P

Very friendly women. Trustworthy service. However, the only task we left them with when we went out…read moreto dinner was so put the kids to bed and when we got home 2 out of the 4 kids were up watching TV at 11 pm. Not what we were expecting to come home to but the kids were all safe and we had a nice dinner out.

This service was exactly what we were looking for. We needed a sitter to help us take care of a…read moregroup of children during an event, and some of the kids only spoke Spanish. The sitter was amazing and the kids loved her. She even brought toys for them to play with when I told her they didn't have access to a playroom. ONE THING TO NOTE, you need to book sooner than later.

Staff took extra time the first night to make sure our pups were comfortable in their surroundings…read more Will be using them again!

Staff is friendly and awesome. Easy drop off and pick up, and my doodle loves visiting.read more