Very little positive, other than they have many things not many places have locally, all in one spot. Most the employee's are nice enough, not that they work hard but are nice. The disaster that this place has become, at least for me is because the loss of our Check Out people. I seldom go anymore, when I do I hate it. I recommend Tractor Supply when possible. read more

Payed almost 8000 for a fence job. First of all it wasn't the fence I wanted and I had to make a payment when I had no fence. next the wood I was told was made to order and I got old moldy wood. The new wood I was told was coming Friday and then was told nine more days. The project was start on the 11th and now won't be done until the end of the month maybe the begining of next. Yet I have all ready made a payment and another coming due with fence not done. They also didn't put the metal frame for the gate with the order. No one knows how to call to let you know what's going on I had to make the call. Fence company would go do other jobs making me wait or leaving one guy on the job. The I start the job with a project coordinator then the coordinator is switched and of course no one tells me or gives me a number until I call. What a screw up. Won't do another project with lowes I am very disappointed. read more

This is one of the best home improvement centers I have visited. The Lowe's team is awesome. They are always there to assist and have been very helpful! I shop there at least 10-12 times per week and never been disappointed. Thank you Lowe's Team!!! read more

I can tell our Dyersburg Lowe's are trying to do better on service. Hopefully, it will keep getting better. THANKS FOR TRYING TO IMPROVE SERVICE. read more

I would give them zero stars if I could. My wife and I spend $400 on a self-propelled Quickstart TroyBilt lawn mower. When we got it home, we used it a couple times. Then all of a sudden it wouldn't start. So we brought it to the Lowes facility that we bought it. They made us wait 30 minutes at the customer service counter. Then they acted like they didn't know what to do. After that, they started making suggestions that they knew weren't right. My wife and I got so frustrated, that we've put the lawnmower back in the car and went home. We finally decided that we needed to have it worked on so we went back to Lowe's again. Unfortunately, they treated us the same way that they treated us the first time. In this case though they kept questioning us. It almost felt like an interrogation. Then they brought this gentlemen where he asked all kinds of questions about the lawnmower. It made us feel like we didn't know what we were talking about. Call him that the lawnmower wouldn't start and he looked like we didn't know what we were saying. Then he tried to start the lawnmower. It never started. Then he had it rolled up for repair. We got it back and it acts the same way that it did before we brought it there. A department manager called me and said that we have to bring it in three times before they will refund our money or put it on a different card but because the warrantee is lapse it never started. Then he had it rolled up for repair. We got it back and it acts the same way they did before we brought it there. A department manager called me and said that we have to bring it in three times before they will refund our money or put it in IDF card but because the warranty has expired, We would have to pay For the next two service calls. We could buy another lawnmower with that amount of money. It was a horrible experience and I never want to shop at Lowe's again. read more

Super attentive associates. Clean store. Friendly staff. Everything I need is always found here.

Terrible as usual, boy I wish they had a real management team to fix this store. Total disappointment. Mr Niblock needs to send his team here to correct these issues and this store would be 50 million dollar store and not the 27-29 that they are now. read more

I shop Lowe's of Dyersburg all the time. I love this store, The service is always great. I have never had any trouble with someone to help me. read more

OMG, think twice before you plunk down any money for installation at Lowes. They use sub, sub, sub contractors who will show up at your home, non-English speaking with unacceptable product and work, and just try to reasonable communicate. Don't make this mistake. And a call to the store or their corporate office is totally worthless, even when I inquire they claim they screen everyone. Problem is their "screened" contractors are using "unscreened" employees. I was totally taken back by the customer service at Lowe's. I really assumed they would take care of the issue. They flatly do not. Even Sears and Walmart offered better response. It just makes me sick to think about how much I have spent at this place over the years. These places get too big to care anymore about customers. I'm done with this POS company. I hope this helps you think twice about buying anything. Choose an alternative. I'm heading to Home Depot from now on. read more