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    Lowe's Home Improvement

    2.3 (50 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Lowe's Home Improvement Photos

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    Reviews With Photos

    Bryan S.

    The #FridayFail. Dealing with Lowes buy door before Christmas. Pay for them to do installation a week after. Call every 2 days to get on schedule. No answer. Finally get someone on the phone. Get scheduled. They called day of installation to say they can't find my door.Took off work to be here both days of installation. Call store directly & they find door. Get rescheduled 2 weeks later. Phone calls & emails to note my experience. They offer a gift card in $100. I have spent over $800 on this experience. Over the 8 week experience.. The slap in the face. In store credit of $100 to Lowe's. This is how the experience went for me. If my experience can help anyone else to make a decision on who to use for home improvement. Please spend your money elsewhere. Thank me later! I clearly learned an expen$ive le$$on Do yourself a favor. Get an accountable company to do business with. Respectfully, Bryan Yukon, Oklahoma

    Flowers
    Stephen B.

    There is plenty of parking when I arrived. The employees greeted me when I came in and a very helpful and pointing me in the right direction. There are lots of supplies for all household and gardening needs. One of the employees was very helpful today. I can't remember his name but,he was driving a forklift and working in the gardening area. He was very professional and polite in assisting me . They take cash and card. The store was very clean and well maintained. There's a huge selection of every item that you can possibly need. The prices and the value of what they have to offer are the best! I recommend this place and I will be back.

    Tuan P.

    Lowe's Home Improvement is a surprising decent place for house plants. They have a decent amount of varieties of plant life. For plant lovers, there's a plant shelter section that you could buy at clearance prices. Some of the plants here are dying or seriously about to die BUT only YOU could save them. If you love plants, come and save them.

    Can't find it inside and you can't get it outside.
    Heather S.

    I usually love Lowe's but after today - at two different locations... it's questionable. Maybe it was just a busy day at both locations. We were told the landscaping timber was outside, like the n. edmond location. Someone called to confirm because the inside clerk we first asked had no idea. Confirmed - go around back. Nope, no pick up there. Around front? Nope, there's a heavy pallet on it (see my pic). Another clerk is called outside ... it's inside after all ... and back in we go.

    Buyer beware. Bought this "25" pack from this Lowe's location. It only had 20 items and had been previously opened and resealed.
    Jonathan B.

    This Lowe's is simply horrible. Bought a "25" pack of pex clamps and when I arrived at the job site the package only had 20 items. Looks like it had been opened then resealed. Dishonest, inaccurate, inattentive to detail and disappointing.

    Brittany T.

    The main reason you will see me frequent any Lowe's is to check out their plants, particularly the clearance section! It has become an addiction, a problem according to my husband but a super fun hobby if you ask me lol. They have selections that vary every few weeks when they get shipments in. They have a section from Costa Farms that has the trendy plants. If you are going with a certain plant in mind you may not find it unless it is popular and in season. Their clearance selection is usually pretty low because they generally take pretty good care of their plants. They lose the star mainly because we had a horrible experience with buying a fridge from them. They did not deliver the first or second date that they gave us and the delivery men destroyed our beautiful front door and did not put it back together right. I have also noticed some mealy bugs and scale on plants from time to time so be careful to check for that. Their garden workers are very helpful and friendly which makes for an enjoyable experience.

    Garden center

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    When they don't know, they have an App on their phones and point you or even take you to the location.

    Mentioned in 2 reviews

    Read more highlights

    Westlake Ace Hardware - The original unit purchased

    Westlake Ace Hardware

    3.4(10 reviews)
    4.6 mi
    $$

    I did a review on this place a month to two months ago. I had gone in there to get weed killer for…read moremy yard and when I took it to the register, it was more than the price it was underneath and the girl tried to get a hold of whoever else in the store asked if there was some sales she didn't know about, etc. I went over there. I took a picture of the product you can clearly see in that picture where I had taken the one off the shelf, and there were still more behind it. When I did the review I was contacted and I was told that whatever it scans is the price it is. Long story short they are closing the store. I decided to go back in there and take a peek and the item that they told me was more than the price. It was listed on it. They still have that price underneath that item that makes no sense to me, especially when the so-called manager told me that a customer probably put it there. Well a customer did not stock those shelves and to go in there after all the complaining I did to see that that same price is still under that product. It's probably a good thing that this store is closing that being said it is the fault of Westlake for allowing people to carry their name, and I am not done with them and I am not done with this I will continue to post this over all social media accounts to make sure that Westlake understands you allow people to carry your name. You are responsible for that.

    I went to purchase a STIHL KombiMotor KM 131 R Gas Multi-System Power Head from this Ace Hardware…read morestore in Edmond - paid $459.99 for what I thought was a brand new tool. When I gave it to my husband for his birthday he noticed it was used, rusted, and still had fuel in it. We called the store Manager CRAIG and his response was "Call Stihl, you have a warranty!!!" Was a total asshole on the phone, lied and said he didn't have another NEW one in stock. We went up there immediately and discovered he DID have another new one in stock. He proceeded to hand it over without even apologizing or transferring the warranty over to the new serial number. If this store cares at all about its customers and service, I think they should maybe rethink keeping Craig on as Manager. He was incredibly rude and unapologetic- a total lying asshole. Avoid this store at all costs.

    Photos
    Westlake Ace Hardware
    Westlake Ace Hardware - STIHL KombiMotor KM 131 R Gas Multi-System Power Head

    STIHL KombiMotor KM 131 R Gas Multi-System Power Head

    Westlake Ace Hardware

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    TLC Garden Centers

    TLC Garden Centers

    3.9(75 reviews)
    2.2 mi
    $$

    Great customer service!! I wasn't sure b where to go or good to all what I n was looking for…read more There was a gentleman ready to assist. After I told him what I needed he said go straight to the cashier tell them what you need and they will ring it up. Sure enough I did exactly what he said made my purchase and then followed the road to the back to pick up what I purchased. I wish I would have grabbed his name because he knew what I needed after in told him. Sure beats walking around the store aimlessly!

    On Mother's Day my husband took me to the TLC on Memorial to select an orchid. I have 6 orchids in…read moremy home and know how to care of them. The orchid I chose at TLC had a couple of areas on the leaves that looked like cotton. I took it back to the information desk and the women wiped off the white area and told me it would be fine. My husband purchased the orchid for me for $60.00. Unfortunately, the white chalky substance kept coming back. I googled the information and found out it had mealybugs. I followed the directions to clean the area with alcohol. After trying to remove it for two months without success, I took the plant back to TLC today to ask for help. Paul, the manager was at the front door and told me to go to the middle of the store to talk to the woman at the information desk. She determined the mealybugs were in the potting media which is why I could not eliminate them with alcohol. She said she could repot the orchid but there would be a cost. Obviously, the potting media was infected when the orchid was purchased two months ago. I was insulted when told I would have to pay for the repotting process. I spoke with the manager, Paul, and he told me house plants do not have any type of warranty. I learned a lesson today. I will not buy house plants from TLC! I will buy them at a business that carries a warranty for a third of the cost! Susan M Reply to Frank on July 18 Frank, I would appreciate a retraction on your response. The orchid WAS purchased at TLC on May 6! The above story is accurate except for the amount spent ($50 instead of $60). I had not looked up the receipt before coming by TLC yesterday. The reference number on the receipt is 32073802. The total amount spent that day was $122.70. I have 6 very healthy orchids purchased at different locations. The white pot left with the orchid must have been switched while watering. The orchid purchased from Whole Foods is healthy and doing well. Actually, over the years I have never had a problem with an orchid being affected with mealybugs except for the orchid purchased at TLC. One statement you made is correct. This is the first review I have made on YELP because I wanted to let others know that customer service is questionable at your business. I understand policy is policy on the return of houseplants. I was not upset until being told there would be a charge to repot the plant. It didn't make sense for me as the customer, to pay to correct a problem that I wasn't responsible for. It would have cost very little for your employee to offer to repot the plant for free.

    Photos
    TLC Garden Centers
    TLC Garden Centers
    TLC Garden Centers

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    Lowe's Home Improvement - hardware - Updated September 2026

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