The actually quality of our fence is quite good. We are just disappointed with how they treated us. We had a complaint regarding the quote we requested. The owner called us and told me "Your a big boy and signed the quote." We did make a mistake. We had requested a quote for all but one shared side with new fence. The quote they provided was for only the alley and one side. We did not catch this, as we believed the quote was for what we had requested. I asked the owner what we can do to come to a reasonable solution and he said "the reasonable solution is for you never to call us again" and then he hung up on me. read more

We had home built and we contracted with Lubbock Barrier Fence to install a 6 foot tall ornamental iron fence for our back yard and pipe fence with cattle guard screen across the front of our property. Lubbock Barrier Fence did a fantastic job. They were prompt and detailed in the work that they performed. Both fences came out fantastic. They are both very attractive and very sturdy. Most importantly, the company demonstrated outstanding honesty and integrity. I found Randy (the owner) to be a straight shooter that honored his commitment and his word. I would definitely use Lubbock Barrier fence in the future. Thank You Randy :-) read more

Less than 1. Never returned calls, very rude. Poor service. Obviously, this business does not appreciate their customers, nor need them!

I will not use Barrier again. I can relate to the comment above. The quality of the concrete footing was poor. My fence has only been up for a little over a month and there are already a lot of cracks in it. The concrete crew did not work the concrete properly and when they pulled the forms it was full of gaps. When I talked to the owner, he said that I should have told sooner that I wasn't happy with the work. As far as I'm concerned, it isn't my job to babysit his subcontractors. He lost his temper and started yelling at me in my backyard. They came back and patched the concrete, but it still doesn't live up to the standards I was promised. A contractor friend of mine came by to look at it and he said that it doesn't look like they mixed the concrete heavy enough, and that's why I'm seeing the issues. This was probably to save on cost. The owner also insulted my neighbor and told him that he needed to move HIS gate to the other side of his house! Completely uncalled for and totally unprofessional. To top things off, two of the three gates I have don't latch (The fancy doorknob style), and the caps on top of the post are not flush. read more