takes way to long to get oil change ( over a hour) and very unorganized , couldnt figure out how…read moremuch my unit needd , think i left a little shy

very generous nice people, they were kind enough to just let me vacuum out my vehicle cause that's…read moreall i needed before a date and yeah it went well.

Great location and excellent service that was provided by Yanzi (sp?), Paul and the pit man below…read morewas excellent. They informed me what the status was on everything, allowed me to make the decisions, gave me the costs in advance of the service, all the while being pleasant and engaging in conversation. I highly recommend this Lube City location in South 40 Plaza.

I got my oil changed back in April. Yesterday (June 21, 2023) I get an alert saying my engine oil…read moreis low. I didn't know why since I'm not due for another oil change for a while. When I check my oil dip stick, there is no oil. I also check underneath my truck and see there is oil on my filter. Luckily my engine is not blown.

Absolutely over-the-top service. Handsome young man met us with bottles of water (stellar on this…read morehot day) and a goodie bag at the car wash, then proceeded to give our truck a scrub down before we went in for the actual wash. It's my husband's truck, and I don't think it's ever been this clean! Thank you!!

What would normally be about an $80 service cost over $120. When I left I realized they had checked…read moreoff that my lights were checked and that didn't happen. They did check and replace my air filter. On my receipt it shows that it was checked but not replaced. The next oil change I received was from a licensed mechanic and I was made aware that my air filter casing had been broken. I was told the only way this could happen is if someone took it out improperly and that when my last air filter was changed, they would have noticed this and should have made me aware of it if it was from a previous oil change or maintenance or unless. So not only did the oil change cost me way more than any oil change I've had before, now I'm stuck with a bill for a new air filter casing. I wouldn't recommend this place to my friends. I wouldn't even recommend it to someone I don't like.

I took my vehicle to Accutech because they are one of the few places that deal with the third party…read moreinsurance I have, Lubrico. The vehicle didn't run and had to be hauled into the shop, when we arrived the lady at the front desk was snarky not very helpful. When I mentioned the warranty she brushed me off, offered the policy number and she didn't want it. Once the day of the appointment came everything was rushed and no real diagnostics were done, I was told I needed to install a new bumper and shutter system. If the tech had actually looked at the bumper or ran the VIN they would have known that the vehicle already had one but it wasn't working properly. I was given a quote and told that my warranty didn't cover the work because the part wasn't damaged just "freezing up.' I asked for further diagnostics into the issues to confirm that this was the problem and was told the vehicle had already been taken out of the shop and they didn't have time to look at it again. I paid the 1,400$ bill only to have the same issue arise the next week. I ended up taking the vehicle to a different shop and received much better service, I believe that Accutech never submitted the quote to Lubrico, the receptionist they never did asked for a policy number or want it, once the other shop submitted the claim to Lubrico I received a call from them confirming the work needed which never happened with Accutech. Taking the vehicle to them was a waste of time and money, over 1,400$ to be exact.

Took my son's car in for AC repair. They got the car right in, less than an hour later the car was…read moreready, and blowing cold! Friendly staff and courtesy driver! and the repair bill was more than reasonable! Top shelf company in my mind.

Theres a reason this place gets a low review. I didnt learn the first time around and had to find…read moreout a second time. So this is how this scam goes. If your lucky enough to show up early enough where just so happens the secretary isnt in the manager slash mechanic Dale gives you a quote and time to drop off your vehicle. Once you show up the secretary happily lets you know youve been misquoted and its actually more than the quote Dale gave you. Coincidentally this is exactly what they did to me the first time around and Im sure of it it has happened to many others. Also completed requested service and didnt reset the sensors. Told to come back another day he was busy. I guess sense I already paid who cares right. The secretary is a real piece of work too and didn't like being called out their little scam. Save yourself the trouble of being over quoted and go somehere else. The second time around another shop asked why would they quote you so much. I said I dont know.

great customer service, great work, friendly environment - the girl at the counter is amazing. i…read morealways choose them whenever i can! been a huge help in keeping my poor little beater running strong!

Our 2018 Silverado 2500 HD LT 6.0L pickup's TOW-HAUL Mode decided to give up the ghost after 8…read moreyears of intermittant summer only usage and 125,000 miles. Called around the usual places and Grande Prairie Auto Repair -NORTH location was able to fit us in that same day to diagnose it. The switch for tow/haul on the column shifter was broken/inoperative. The part was only available via dealer and you had to buy the column shifter. Of course! They were able to source it and have it the next morning. Repairs were done and the shop was very accomodating. We even got a ride to and from our travel trailer while it was being held overnight. TWO THUMBS UP!. go here for your auto repair needs, you can't go wrong.

From the owner: When you need auto repair in Grande Prairie, AB, your best choice is to trust the team of…read moreexperienced professionals at Grande Prairie Auto Repair. From oil changes to brakes and everything in between, there isn't a part of your vehicle we can't service or repair. We even work on diesel trucks. If your vehicle is due for a service or has a new problem, bring it to the experts at Grande Prairie Auto Repair.

Great Service. I originally made an appointment to have my windshield replaced as I received a big…read morerock chip, about 1 inch in diameter. I dropped it off as it was going to take around 90 minutes or so. I walked down the road to have breakfast until the 2023 Ram 1500 CrewCab's windshield was install. I had just finished ordering my meal when my cell rang, it was CrackMaster. They informed me that they could fix the rock chip and that I really don't need a new windshield. The windshield would have cost 310.00 plus taxes which was cheap compared to other Grande Prairie competition. The cost for the repair was only 59.00 plus taxes, a huge savings. You know, they could have just replaced my windshield and I would have not thought anything of it but they took the extra time to explain my situation and saved me money. This is a great place to go for honest service at a fair price. I will definitely recommend this Crack Master to anyone looking to use their services. Thanks again for the great customer experience. Pat K.

From the owner: Crackmasters Grande Prairie locally owned/operator. We provide our customer great customer service,…read more affordable prices on windshield replacement, rock chip repair and the only glass shop in town that can fix a crack up to 24". Yes, we are in the north and have big city prices on our services. Call for your quote today at 780-814-5254