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    Lucchese

    4.0 (18 reviews)
    Closed 10:00 am - 8:00 pm

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    The elusive jacket that Taylor tracked down for us.
    Sue B.

    We saw a man's jacket in the window of a Lucchese store in Houston, but didn't try it on as they were closed. We had to leave town early the next morning, so we thought we'd try to find this jacket online, which we couldn't. But, we learned there were some stores in the Dallas Fort Worth area, which we were headed to later in our travels. We ended up at this store while visiting the stockyards. We had taken a picture of the jacket and Taylor did her best to track it down and see if she could locate one for us. In the meantime, another very nice young man helped my husband try on jackets to determine the right size. These jackets were a little more expensive than we anticipated, but the fabric,, weight and fit was so beautiful, we decided to go for it. It Italian made. We went off and had some lunch and came back to see if Taylor had good news for us. She tracked down my husband size and the jacket in Austin. They sent her a picture so she could show us and make sure we have the same jacket. It was a match! She arranged for it to be mailed to us and we hope to have it when we get home from our travels. Everyone at the store was so nice and so customer service oriented. It was a great experience!

    Women's selection of boots
    Shannon S.

    We live in DFW, but chose to spend a holiday weekend at the nearby Dover Hotel, and what a delightful thing to have Lucchese connected to the hotel--they have a specialty shop there, and a well-stocked standalone shop in the new little shopping strip. I bought a gorgeous pair of black and white boots, and the salesman was just perfect--not pushy, polite, conversational and made me enjoy trying on boots.

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    1 month ago

    Attractive flagship store housed in restored horse and mule barns, great service, comfortable chairs.

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    Elizabeth R.

    Helpful 1
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    5 months ago

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    Elizabeth R.

    Helpful 32
    Thanks 10
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    Photo of Keasha E.
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    10 months ago

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    Photo of Elizabeth R.

    Elizabeth R.

    Helpful 1
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    1 year ago

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    Elizabeth R.

    Helpful 1
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    11 months ago

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    Elizabeth R.

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    1 year ago

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    Elizabeth R.

    Helpful 2
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    1 year ago

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    Elizabeth R.

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    3 years ago

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    1 year ago

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    Elizabeth R.

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    2 years ago

    Terrible customer service. DO Not Buy! Poorly made and they do not stand behind their product.

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    Elizabeth R.

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    4 years ago

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    Elizabeth R.

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    5 years ago

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    Elizabeth R.

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    4 years ago

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    Elizabeth R.

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    4 years ago

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    Elizabeth R.

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    4 years ago

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    Elizabeth R.

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    3 years ago

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    Elizabeth R.

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    2 years ago

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    Elizabeth R.

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    4 years ago

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    Ask the Community - Lucchese

    Review Highlights - Lucchese

    We bought two pair of GORGEOUS boots from Lauren.

    Mentioned in 2 reviews

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    7.7 miTCU/West Cliff

    Carlos helped us get in and out in less than 20 minutes. Got my son measured, explained the deals &…read morewas able to look up options at other stores.

    Update again - when I posted this review I was contacted by customer service who helped us locate…read morethe receipt from my MIL loyalty account. My husband took it to the Fort Worth store and it was a total 180. Different people were working. Everyone was super helpful and nice and he was able to exchange his shoes for a pair that fit. So impressed with how this turned out!! Thanks so much for your help Julie. This was a major success story and has made us a customer again!! ---- Updating - Customer service has reached out to me and is trying to help us with this transaction. I think we'll head to the store where they were bought though and ask them to help us This store is an utter joke! My husband was given a pair of Vans for Christmas and they didn't fit. He took them to the store in the box with tags in less than 2 less weeks after Christmas. We went in to get a new size and they immediately wanted to know if we had the receipt which unfortunately we didn't. They said they couldn't exchange them or give him any credit. He called his norther and she couldn't find the receipt so they were not able to do anything. The front desk person kept calling Cody, the manager to the front. Finally he came out. He was eating cookies the entire time talking to us and offered no understanding but wanted to argue with me that their store has one of the most lenient policies. Which I mentioned Nordstrom's he wanted to tell me Nordstrom's marks their products up. I felt the need to explain to him and show him how Nordstrom's actually price matches if they know it's cheaper somewhere else online or you can call them and have them look up a website to price match. Point being, severe lack of customer service and we certainly didn't leave with any desire to EVER return....to any location of th

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    Union Station

    Union Station

    4.0(6 reviews)
    2.4 miDowntown

    This place is so cool! It just opened up, I absolutely love the concept, it's a record store as…read morewell as a clothing and shoe store! The owner was so nice!, It's a black owned business, he's also a fashion designer as well as an artist! Walking in you automatically are in a daze with all of the record selection, now the records on the walls are not for sale, but they were really cool to look at. He has tons of artwork that are actually made by local artists. And all of the records that he has in the store or his own collection. He has old school new school, tons of varieties. A really cool store to check out. Located in Sundance Square, the store is also a clothing store! It is his own brand, he has shirts, shorts, women's sports bras women's leggings, his own sneakers! The design is out of this world! I can't wait to be back!

    I was met with such hostility and contempt at the store. My husband and I are avid record…read morecollectors and we had questions regarding the records and not once did the staff assist. The staff was doing selfies instead and made it very clear we were not welcome. I understand the need for marketing but when I asked a price for a record and the girl rolled her eyes at me to help that really made me feel so uncomfortable. Other customers were met with the same reaction and discomfort. If you are looking for a better place without met with contempt go to Doc records and vintage. They are so kind and deliver exceptional customer service.

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    Lucchese - shoes - Updated May 2026

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