The secret is to go to their private shop on the second floor, not their tourist shop on the…read morebridge. The private shop is cool (the men enjoyed the AC while we shopped), spacious, and quiet. Some specialty pieces are only available here, and it's fun have Alessandro talk you through the provenance, inspiration, and history of some of the pieces he made or of artisans they showcase. I looooove the Alessio Boschi necklace I discovered here, it's one of a kind, and not something I saw at any of the millions of other shops/storefronts we checked out. And his dog is adorable.