The worst experience I've had getting a massage, this was supposed to be relaxing and it wasn't. …read more First when I walked in no one was there to greet me I had to wait for someone to acknowledge me at the front desk after ringing a bell , the lady helping me was very rude. I told her I booked an appointment on class pass for a certain time and they approved it. She said that she didn't speak English and couldn't help me and that I should contact my massage therapist. But it was my first time here and the only number on class pass is the one for the shop. She told me to call the store number so someone can help me, so I did and it started ringing next to her so she just shrugged and said "oh well my boss isn't here I can't help you because I'm busy." Thankfully there was another customer that spoke the same language as her and he helped me translate so she told me to wait half an hour for someone to come. I agreed since I already took an uber to get here and booked this time out of my day. I waited in the lobby and the same front desk lady came and got me 30 minutes almost an hour after my original appointment time. And just said oh yea sorry I'll be doing your massage. I was confused but needed one so badly due to my intense job I just agreed and followed her. She was on the phone the whole time with someone arguing .The massage room was not a relaxing experience there was no music playing it was really awkward. I'm used to having some music at least. The therapist was texting while giving my massage! I told her I booked the oil and hot stones and she pretended not to understand and I didn't receive the hot stones at all. At the end she only massaged me for 40 minutes maybe less because every time someone would ring the bell at the front desk she had to stop my massage completely and help them. I understand being understaffed but that was very unprofessional why accept appointments ? When she left the room each time the door was wide open with me being in the room exposed. I left feeling super uncomfortable and wanted to cry. Then she has the nerve to say in perfect English don't forget to tip me. I highly do not recommend this place. I will never be back here..I wish I could get my money back.

I scheduled an appointment an hour before so I arrive 15 minutes early. Wendy walked in and said…read moreover the phone that the massage was going to be $70 because I was a first time customer.. then she's telling me it's gonna cost me $90 to do deep tissue and hot stones. I said all I want is a massage. She said sorry. The most unprofessional bullshit I've ever experienced in my life and they deserve no business.. what an idiot! I would give her a zero star, if there was such a thing. Find a more professional business establishment because Wendy zero.!! Sandra H

Had a wonderful massage, body scrub & sauna time! Definitely recommend! Very relaxing!read more

Everything was GREAT! My Birthday fell on Father's Day this year and it was the end of the day-…read moreDad's have passed in our family and it was my bday- so I wanted to spend some "me time." I called on a whim, asked if they had any openings, they got me in an hour and it was totally worth it!!! I'm definitely sore today but that means it's working! I've never had anyone walk on my back before. I'm officially a FAN!

I been coming here for a bit and normally it's a good experience. This time it was not the best…read more The service was okay minus the pause and delays. When I went to go pay I was planning on using my card. They didn't tell me that their WiFi is down and couldn't take card payments. They never mentioned it upon checking in. So their options were send it through Zelle or they can write down my credit card information and charge me later. Both options were shady but I ended up sending the Zelle because I didn't need any issues for payment. I requested to speak to the owner before sending my Zelle to make sure I sent it to the right place. Most likely will not be returning after that interaction

I would give it a 5. They are just amazing. Nice ambience, the lady is a very good masseuse. My…read morelong carried fatigue and tiredness was gone after the massage. Their 30+30 min combo for back and feet is fabulous. Feet massage included 15min of soaking in warm water. Rest min is massage. One thing i must include, the tipping issue in most of the massage places. I don't know how much tipping they expect. but if they don't like the tipping amount , either they complain or coerce verbally or just behave ridiculously. Yesterday after the massage, i included the tip with the bill. The lady printed it out, checked it and showed back the receipt to me As she doesn't speak English, i assumed she reconfirming the amount. I confirmed. Possibly she dint like it. When i said thanks and good night twice, she dint even look at me, ignored completely and was writing down something while nodding her head. I found it pretty offensive. Tip is something i will pay voluntarily over the price. I can be forced to pay the price, not the tip. And in no way customers can get strange behavior for tipping. In that case mention it on your price list. That's the reason I marked it 4star.

Awesome spa at this time however, spa castle is currently under renovations up in the Carrollton…read morearea, but if you get a chance go there.

4/5 - Great First Experience With One Important Concern…read more This was my first time visiting Spa Castle, and I'm happy to say they did not disappoint. There are multiple pools and saunas, each with different temperatures and benefits to explore. Whether you want to detox, relax, or simply enjoy the water, there's plenty to choose from. You can also book add-on services like massages or scrubs for a more personalized experience. There are plenty of areas to relax, both indoors and outdoors, and while children are allowed, we thankfully didn't have many around us during our visit, so it still felt peaceful and serene. The locker room and bathhouse areas are fully nude, which is something I chose not to experience due to personal preference. However, one thing I did feel strongly about as a parent of girls was the fact that children are also allowed to walk around nude in these areas. While I understand this is part of the cultural setup for some spas, I believe Spa Castle should consider a policy that prohibits nudity for minors. Unfortunately, pedophiles don't have a "look," and some parents can be completely unaware of their surroundings. For the sake of child safety, I'd strongly recommend the spa reevaluate this policy and put something in place to protect the kids. Aside from that, I had a great experience overall and can't wait to return to see what the upcoming renovations look like. This place has a ton of potential and offers a unique, refreshing escape from the day-to-day.

This is a husband and wife duo that can't be beat. They are both extremely strong (this is therapy…read morenot a relaxing swedish massage) and know how to provide therapy to relieve your aches, pains and work out those knots. My husband and I drive 45 minutes each way because they are so good at what they do. I highly recommend Lee's Therapy!

Excellent~~~ New management people are so kind and lovely…read more Luxury spa and great atomosphere.

Affordable, clean, and extremely relaxing…read more I recommend calling ahead and asking when they have availability! My parents and I went and each got a 60 min Combo Massage (30 Mins Foot + 30 Mins Back). We were all instructed to fill a waiver before our services began. Our masseuses were very attentive, friendly, and strong. I especially loved the back portion since I spend 5 days a week going into an office & my parents really enjoyed how intense the massages were since their professions are physical. What really sets this place apart for me is the free hot stone! I've never had hot stones until today and it was so luxurious. Thank you to NY Foot Spa for an all around amazing time.

5 Stars for the Massage, 4 Stars for the Front Desk…read more My husband got a Groupon for me and my mom to get a massage here, and we finally decided to use it. I'm so glad we did! The place itself was clean, relaxing, and had a great atmosphere. We had Rita and Kevin as our masseuses, and they were both wonderful. They made us feel comfortable from the start and gave fantastic massages. We both left feeling super relaxed and refreshed. The only downside was the guy at the front desk. He came off as a bit condescending, and when I asked him a question, he responded with a smirk, like I was asking something obvious. Not a dealbreaker, but definitely something that could be improved. Overall, this is a great place for a massage, and I would definitely go back. Hopefully, the front desk experience will be better next time!

Great massage, new clean updated massage shop. Great customer service. Will be back!read more

Really enjoyed this place, they worked out all the stress and pressure. I needed them to, I will…read moredefinitely go back.

WOW, The Oxygen Chamber Therapy is AMAZING. AND, the Therapist is a WONDERFUL person, she is so…read morevery kind, attentive and professional. You will be glad that you chose Your Soothing Spa & Hyperbaric.

I made an appointment to have a 90 minute full body massage for 5:30 pm. When I arrived, no one…read morewas available to do the massage. The excuse was they overbooked. So, since I was there, I waited patiently for 30 minutes. Still no one came. The masseuse was at dinner. What a joke?