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    Lukoil

    1.0 (1 review)

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    Z Brothers Service Center

    Z Brothers Service Center

    (24 reviews)

    Bustleton

    I came across this place by chance. One night I was leaving…read moreCVS and heard a "thunk thunk thunk" on my tire. Thinking it was a flat, I pulled over to the parking lot near by. I did NOT want to go to Firestone because they are overpriced and was relieved when I looked up to see the Z Brothers Auto Center logo. I asked the guy there if they could look at my car, he told me he would ask his boss to drive it around because he would know better as he had 30 years experience. He drove it around the lot and said "okay flat tire, right side". I went inside to wait with my boyfriend. 5 minutes later he comes out and says "You're all set, it was a rock in your tire you're good to go". Didn't charge me or anything. I came back a few day later to get my spark plugs changed, and also asked if they could look to see why my engine was stalling when it wasn't warmed up (turns out it was a bunch of dust collected on my engine). They cleaned it and fixed my spark plugs in 45 min. I'll be coming back here for more, they have pretty decent prices and quality service.

    Absolute worst customer service at Z Brothers Services Center. Avoid this place at all costs…read more I came to this place to get a routine state inspection. They told me the wait would be one hour, so I agreed to stay. After waiting 1 hour and 25 minutes, I went to the front counter to check on my car. An employee with name Steve on his shirt was incredibly rude, actively ignored me, and told me he had no idea how much longer it would take or when they would even start on my car. When I pointed out that I had already waited nearly an hour and a half, Steve just muttered "sorry" and walked away from me mid-conversation. At that point, I decided to leave and ask for my keys back. When I asked where my car was parked, Steve vaguely gestured "there" and walked away a second time. I went out to look, and my car wasn't anywhere near the spot he pointed to. I had to go back inside and confront him again because my car was completely missing from that area. When I asked why he was being so disrespectful, he snapped, "Oh, I'm sorry, I don't have time, we are busy " and completely dismissed me.This level of unprofessionalism is ridiculous. Z Brothers wastes your time, lies about wait times, and Steve treats paying customers like a nuisance. I wi

    Lukoil - servicestations - Updated July 2026

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