This was a pleasant surprise for me while arriving in Florence!! Our driver dropped us off at our…read morehotel and he casually mentioned that this perfume shop was the same one filmed in the movie "Hannibal" . Say less... ...made my way over to the shop and walked around four or five times before approaching the nice ladies behind the fragrance bar. Told her what scents I liked and she picked out three for me. The one I bought she put in my arm and told me to walk around and sniff it for a bit and then come back. I did just that and bought the big bottle. It was worth every euro that I paid for it! Good thing is that they do have an online store and will ship to the US!! I plan to buy another bottle just so I have a back up!

Beautiful museum and it attracts quite the crowd. The displays are gorgeous, the whole museum is…read moresomething to take in.. many people to help but you still may wait. This has been here since 1930 and worth the visit. I did buy something and the packaging is beautiful! Kristina helped us and she was great.

Worst experience ever! We stopped in the store (in Florence train station) to get some Chapsticks…read morefor my two daughters. In the line there are lots of items and testers. My daughter tried a lipgloss on her hand thinking it was a tester and they harrassed us because they said it was not a tester. It was an opened box on the display so she honestly thought it was! We tried to explain that she thought it was a tester and they made a big scene and embarrassed us until we purchased it.....for $20. Also the workers laughed at us and mocked us in Italian from behind the counter as we tried talking to a manager (after we were forced to buy something that had already been opened by someone else!!!) It was terrible experience and very upsetting to my girls to be taken advantage of as tourists and we will never again shop at Sephora!!!

Way smaller than the Sephora's found in North America. It is probably a quarter of the Sephora in…read morePacific Centre. This location carries the Sephora brand, as well as other brands, but all with a smaller selection. The ingredients and instructions are in Italian of course...so either buy something you are familiar with, or know Italian. ;) But it's okay if you are in dire need of mascara, a spicy perfume, perhaps a new shade of red lipstick to seduce a Italian man...like I was. ;o

Products are great, BUT the packaging is awful and falls apart very quickly. One bottle cracked…read moreafter a few days and another after a couple of months. The company helped with the first crack, but claimed that they could help me no further after the second crack. Avoid!

Poor customer service and store policy. Went here to look around and maybe get a product engraved…read more They make you wait in a line outside the store before you can even browse the products. Once you get in, if you want a product engraved, you now have to wait in another really long line. Mind you, there were about 6 or 7 employees just standing around. Such poor execution. Personally, the product quality is not great.

This makeup store was right next to our hotel. Spent a lot of time here. Fun and inexpensive. You…read moreshould shop here. Everything can be sampled before purchase. Visited 26 June 2017.