From start to finish, my experience with AZ Design Flooring was exceptional! They have a wide…read morevariety of flooring samples to choose from in their store and they were able to schedule a date to come measure our space and get us an estimate within a week. Michael and his team were professional, efficient, and did a truly excellent job replacing the flooring in our home. They even kindly shuffled our kenneled cats from one room to the next on a day we couldn't be present. Our floors look phenomenal and we are so so happy with the end product! Cannot recommend more highly!

Very knowledgable staff, was going to get them to give me bid on New Flooring for my Condo. But…read moredecide to go with another retailer who was referral from friend. Had I not had this connection I might have go them to bid my job.

Excellent Work -- Highly Recommend ESP Floor Covering & CareI…read more couldn't be happier with the work ESP Floor Covering & Care did on my home in Sun City. They removed the old carpet and replaced it with beautiful GE008 Cognac luxury vinyl plank flooring, and they also replaced the tile work outside my home. The finished floors look fantastic. What impressed me most was the care they took with the entire job. They weren't rushing to get in and out. They took their time, did things the right way, and pointed things out to me as they went so I understood what they were doing and why. Everyone was professional, knowledgeable, careful, and easy to work with. Another big plus: the estimate matched the final cost. There were no unexpected charges or surprises at the end. I really couldn't ask for better people to work on my home. Excellent workmanship, honest pricing, attention to detail, and true professionals. I would absolutely use ESP Floor Covering & Care again and highly recommend them to anyone in Sun City and the surrounding area.

We worked with Erick he came highly recommended from other friends who have used his services in…read moretheir homes. Erick does work with his own flooring vendor. The flooring vendor was great to work with they had good options. The workers who completed the work in our home were kind and efficient. They had our floors done in about 3 days. It was great. We are very happy with our floors and how everything turned out. I would highly recommend.

This company was amazing. I had to fire the previous contractor I hired due to not getting the job…read moredone. I called many companies trying to get someone licensed and bonded to get my floors done before the holidays. Cornerstone was amazing, Travis got his team out here, they completed it in 3 days & did an amazing job. I wish I would have found them in the first place. Highly recommend.

We hired them to do a job for us and it was just horrible. Poor customer service just dealing with…read morethe people in there was really not good specially Travis it was just a horrible experience. Please don't use corner stone..

would highly recommend. great selection and prompt installation. The installer was very…read moreknowledgeable and respectful of our home.

I Used AAA+ flooring to remove/replace around 1100 square feet of tile, new molding as well as…read moreadding carpeting. Bill and Doug were very responsive to my multitude of questions. They always responded the same day to my questions, including on weekends. The project finished on schedule. The installation started very quickly and was done professionally. The team was always conscious of us being at home and worked to accommodate us as much as possible. The result looks really good! I would highly recommend AAA+ for flooring.

Update to Jerry L's comment:…read more Unreasonable expectations? YOUR COMPANY SET UP THE EXPECTATIONS!! YOUR COMPANY told us how long it would take. YOUR COMANY told us the month of order time was MORE than enough. YOU made us feel that YOU were the right company to do the job. Your high reviews, your amazing salesman. We thought this was going to be awesome. This was our dream home here! Then YOUR COMPANY sent unskilled laborers who destroyed more than they installed. It took three sets of people to come in to finally fix it on the last time. Two months later! It's not unreasonable to ask for stairs that would not fall apart while walking on them and make you fall down them on the FIRST install time. We had nothing but respect and high hopes for your installers. We hired you because we sure can't do the work ourselves. We are not being unfair here. YOU guys botched up the job. YOU botched up the timing. I am telling it as is. When people come to you for business they better know you will tell them anything to hook them in. Then you go and mess it all up for them and ruin their experience. It is very unreasonable to think that all the damage could have been fixed for $200. That barely covers all the materials needed to fix it! To do the drywall fix correctly it was really $1k from all the damage your installers caused. You bet I wanted someone I knew and trusted to fix your mess. You bet I wanted more of a discount. The lies, worry, stress, delays, added time taken off from work to deal with all of this, clean up from your crews and extra disappointment in the whole experience discount. Please be aware on how this company operates. They can't even take responsibility for the problems. They blame us. Wow.

We recently had the carpet replaced in our Tempe rental property. The process was seamless and the…read moreservice was great from beginning to end. The carpet looks great and the price was very reasonable. They were able to recommend the best options for our current needs without upselling, which I really appreciated. They will definitely be my go to for our home and rental From here on out.

Thank God Santiago responded to my text 2 days before 4th of July holiday and was available next…read moreday to install an emergency carpet replacement last minute in a time crunch, I really appreciate great communications, fast service, they picked up my new carpet and brought it with them and removed the old carpet and pad, they did a beautiful job!!! Highly recommend!!!

Fast,easy, and cheap loved the good quality, loved the color as well , good people too hire, 100%…read morewould hire them again

AZ Flooring Direct did a great job on my flooring job in Phoenix AZ. We had wood-look tile laid…read morethroughout our entire house. Jim at the Thunderbird store was great and really helped us pick some good options for flooring and grout. He explained all about the tile, and how the install process would work. They were able to schedule us within a couple weeks, and were flexible when we needed to push out a day. The crew was GREAT...they were on-time or even a bit early every day. They cleaned up after themselves every day, and they were super nice to myself and my wife. The flooring turned out great. We've been living with it for about two weeks now and absolutely love it and would definitely recommend AZ Flooring Direct to anyone looking for flooring or tile work.

Had a bad experience here. Contacted the owner for help. He NEVER followed up as he said he would…read more I wouldn't work with them again. They have a terrible customer follow up. I never received an itemized receipt and it appears that everything they sell since they stock very little is considered "special order" so is non returnable Find another tile place They say they are a percentage off. But they're a percentage off of their made up prices so not really a deal!

Daniel Budure installed my flooring in August 2016. We have very much enjoyed the system. Well…read morefast forward to now (February 2026), our dishwasher needed replacement, and we needed to remove the flooring in order to get the dishwasher out. I called Daniel - and after almost 10 years he still answered the phone! He sent over Andrei to remove the flooring so we could replace the dishwasher and then Andrei came back to reinstall the flooring. Fortunately, I kept two boxes and now the floor looks as good as new again! This was a small job for Desert Wood Floors, but they handled it just perfectly. I highly recommend these guys! Thanks Daniel and Andrai. John Gregg Jr.

I am writing this review about the poor services I received from Desert Wood Floors LLC, ROC 303997…read morerepresented by manager/owner Alin Budure. I first contacted Alin Budure (Bibi) on September 26th to ask about a quote for vinyl flooring for my cabin located at 2942 Wildcat Trail, Overgaard, AZ, 85933. We had been constantly in contact via text or calls and he gave me a quote of $4,125 that included the vinyl flooring install, removal of old baseboard and install of new ones, furniture move and removal of old carpet. A contract was never provided by Desert Wood Floors LLC and a start date was never established. On October 27th Alin texted me he will be at the house in Overgaard around 7-8 am to start the floor install. On October 28th, two of his employees arrived at my residence in Overgaard. None of them spoke English so it was extremely hard to communicate with them. Therefore, I called Bibi several times to help with communication between the workers and myself. All this time I was under the impression that Bibi would be the one to install the floor. Or, at least come with his employees to assess the job needed to be done. Never expected two non-English speaking employees to show up without their manager even assessing the job site. The two workers moved the furniture, removed the old baseboards, removed the old carpet and installed the floors and the new baseboards (as agreed) by the next day, October 29th. Bibi had not come to Overgaard to do a walk through but the same day, October 29th, he sent me an invoice and requested to make the payment via check in his name (Alin Budure) not his company. On November 7th I wrote him a check for the entire amount of $ 4,125 that was cashed by him on November 10th, 2023. On October 29th, I sent Bibi pictures with issues found (floor planks edges not meeting, chips in floors around the shower and by the doors, nails in the T-molding), cut extension cord). Bibi stated that "that split piece can be put together with no problems" , "for the nails, they need caulking", and "you can put same color cocking in the chips in the floor to cover them". On November 3rd, when my ETS was installed, I noticed few other issues with the floor around the house (floor buckling in few spots, planks edges not meeting with space left in between planks, chips in floor, moving floor when stepped on, and significant differences in floor height) . I called Bibi at 1700 that day, no answer, he called me back at 17:12 and again I expressed my concerns regarding the way the floor looks and it was installed. He then stated "I don't know what's there, I haven't seen it" and "what do you expect, it is too cold there". I then explained Bibi that the temperature in the house is constant at 65 degrees and maintained by both an ETS (electric thermal storage) and a gas stove both controlled by thermostats set up at 65 degrees. He still stated that it is too cold and started raising his voice to me. On December 20th at 1000 and 1048, I called Alin again informing him that I will be in Overgaard the next day (December 21st) and I asked him to at least come over, asses the floor and repair what needed to be repaired rather than having to go a different route. Alin then asked "are you threatening me?' I said no, I am asking you to fix the issues in an amiable way and do right by me". He further stated "you can do whatever you want, you will not get anywhere". Alin was literally yelling at me saying "I never wanted to put the floor". I reminded him that it was solely his decision to take the job and that he was paid in full for it. As I saw the conversation wasn't a cordial one, I ended the conversation. On December 21st I went back to Overgaard and I sent Bibi more pictures/videos of the floor. In some places the floor height difference is up to three quarters of an inch, chips in the floor planks (at the edges), floors buckles in multiple places), floor planks edges do not meet with significant gaps in between. As the previous phone conversations lead nowhere and Bibi was constantly rude and raising his voice at me, I decided to email him instead of calling/texting. On December 23rd, 2o22, I sent Bibi 9 emails with videos and pictures of the floor included asking him to review the pictures/videos and to repair the floor. He has read the emails the same day with no reply. On December 31st, 2022 at 1119, I sent Bibi another email reminding his that I received no reply and I am still waiting on his decision to repair the floors.