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    Lunetterie F Farhat

    1.0 (1 review)

    Services - Lunetterie F Farhat

    Eyewear fitting

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    5 years ago

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    IRIS

    IRIS

    1.0(3 reviews)
    4.9 kmLaval

    This is the worst place I've ever been to. I had rude service by the manager also she was very…read morepushy. After have dropped about 1000$ in this store the optician offered a year free supply of lenses for me to try since I purchased two pairs of glasses for my kids.  After settling my bill with the manager (Nancy )  I ask if I'd be receiving my free contacts. She looked at me if I'd grown a third head. And replied ,"And will you be purchasing a pair of glasses with that???" I said, " no.. because I already bought two and the optician offered it to me for free." She looked at me with disgust and said that she would confirm with the optician.  I said ,"you do that." She returned with a forced smile and said she would call me when they came in.  I called the optician to complain about her attitude and that it was a shame they had such an awful employee and that she made me feel bad. I pointed out that she offered it to me and not the other way around.  She apologized saying that she would call me when she had them in stock. I also said that I had inquired about laser surgery and Nancy said that people my age 40's shouldn't have it. I told her that if I did, it was my choice ! As the optometrist had told me! It's been over a month and I'll be still waiting after I'm dead. To be honest I really don't ever want to go back even if she did give them for free. I really don't want to see that person ever again. This is actually only some of the arogance I had endured, there was much more. Im surprised they are still open. Lots of attitude, pushy sales tactics and non appreciation for valued costumers. I would never return to this store and I will never , ever recommend it.

    From the owner: The IRIS network includes over 300 Optometrists and Ophthalmologists across Canada. Our…read moreprofessionals maintain the highest standards of technical skills and are equipped with the latest advances in eyecare technology. Book your eye exam and our professionals will build a plan to improve your vision and to protect your eye health based on your health history, daily activities and budget. IRIS offers a large selection of prescription eyeglasses, sunglasses and contact lenses and we look forward to helping you select the perfect products so you will look and see your best!

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    Lunetterie F Farhat - opticians - Updated July 2026

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