I went in to fix my sunglasses. They were so helpful. I did not even buy them there and they did…read morenot charge me. I will definitely go back and buy glasses from them.

I visited the shop on S tDenis with my wife and I and found their service, knowledagable staff,…read moreselection and customer care second to none. My wife and I ordered glasses and were completely satisfied. Like others, the business is the best we have every found and would travel back to Montreal from British Columbia just to visit the shop. It was a wonderful experience.

Just swung by to see if they could change some lenses on two pairs. They did it with a smile, at a…read morevery good price and on the spot. No "we need to send them to the lab, see you in 2 weeks." 30min later I walked out with my 2 pairs. Great service!!

Truly a 5 star experience, Gavin took great care of us. Excellent all around, would definitely…read morerecommend to anyone.

Great selection of designer frames and knowledgeable, helpful staff that were a pleasure to…read moreencounter.

Most wonderful unique selection of eyewear! The staff was most hospitable and ultra accommodating…read more A super pleasant experience with Anne-Marie and Emilie. Looking forward to my many pairs ahead!

The contact lenses staff woman actually listens to the Customer and made me feel quite relaxed and…read morein good hands. ( She is Française from Brittany) Sadly , I didn't feel good at all about my experience with the optometrist or other staff members. They simply didn't listen to me at all and acted very "surly" Looks like a decent selection of frames for new glasses. but please change the attitude. Cold and unwelcoming would be words i would use to describe them. You want more when dealing with a health care issue... shame I didn't feel I received it.

I went there last week because of pain in my eye. I first…read morewent to Huot and Huot, but they were fully booked for a whole week. Newlook had a spot for me the following morning, so I was pretty happy. The optometrist was very nice and helpful. The consultation lasted around 15 mins, then she prescribed me some medication and I was on my way. The overall bill was around 70$. She asked for a follow-up meeting (no extra fee) a week later, and the store staff said they would call me to confirm the time. A week later, they still hadn't called me back, so I called them myself to confirm the rendez-vous. In sum, the service was nice and professional, but I think because the staff that's working the store was also responsible for the optometrist counter, they were a bit distracted/short staffed.

I really do like this clinic. The twist to it is that students perform the exam! Now, no worries,…read morethey are in their final year of their Masters degree, so don't fear having a hipster undergrad diagnosing you, things are fairly serious. I have always had very thorough exams here, regardless of the student in charge. Of course, they always check with their supervising doctor before prescribing your lenses or glasses. While that is reassuring and quite normal, it can lengthen the consultation time a bit. Their waiting times can be downright astounding, as per usual make sure to call a month in advance for anything. A little cold calling doesn't hurt tough and I have scored an appointment for the very same day (once). Their telephone consumer service is pretty hit-or-miss tough, fingers crossed! The prices on the frames and glasses are alright and you get a 15% discount if you're a student! Should you choose to have your glasses made on site, you can wait in their spacious lobby (or go to the library nearby, shop at American Apparel ..) and leave an hour later with your new goggles! Their selection is quite good, they have a little bit of everything for everyone, from classic frames to high-end brands, hipster spectacles and downright weird stuff. For the times when crap happens, just drop in and they'll do their best to help you: at some point my mom even got her frame welded there. This is definitely a place where your bespectacled self can feel right at home!

This is a fantastic place to get your eyes checked and get your eye prescription updated or…read morepurchase a new pair of glasses. Run by the Universite de Montreal Faculty of Optometrists and Ophthalmology, you are being checked out by the doctors of tomorrow. Run by residents of Ophthalmology overseen by Faculty members and attending physicians, you will get nothing less than a complete eye and vision check-up with state-of-the-art equipment. It's not just eye charts anymore. Choosing frames is also a great experience here. The residents here really aim to please and will help you choose frames which suit your facial features and shape of your face as well. Prices here are very reasonable. You can get cheapy plastic frames in the $100 dollar range all the way up to Gucci frames in the $400 dollar range. Your choice. People here are very friendly and extremely professional. they keep your prescription on file and all lenses and frames here have a 2 year guarantee, the amount of time you're normally supposed to check your eyes. They also provide insurance receipts.

Super trendy selection of glasses. They sell Moscot! Woo hoo! And there's a cute little puppy who…read morewill greet you. So why the 3 stars? Well, I won't be back because of a poor service interaction. Upselling never goes over well with me. I don't like to be made to feel I'm purchasing a low grade product when I'm spending a pretty penny or that I should be spending more. It was condescending to say the least. Very disappointed at this. Maybe due to a language barrier misunderstanding... Anyway, this shop is worth the visit :)

This place is great! Small local business that has an awesome selection of unique frames. Quality…read moreproducts and brands that I have never come across in Montreal before. It's a little expensive but i doubt anyone will have the same frames as you. I had a little issue with a purchase and the owner was very helpful and understanding. Great customer service and atmosphere.

Típico de una empresa de proximidad. Son amables, profesionales y complacientes. Si el buen…read moreservicio y ser más que un simple número es importante para usted, este es el negocio que le conviene.

I was blown away! I got an eye exam and new glasses within the span of a few hours. The most…read morethorough eye exam I have ever received. The entire staff was professional, friendly and efficient. The prices were reasonable and they had a lot of deals. The store carried a fun and stylish selection of designer glasses. Mine were ready within the hour. I would go back and will refer them to everyone I know!

Miracle workers !! A week after a 650.00 lens change the…read morearm broke of the frame , arm and frame are 1piece ! frames are over 20 yr old and no longer sold . new frames and new lenses again would have run another 1000.00 for an over 1600.00 expense considering lenses no longer usable in new frames. they were able to perfectly repair it being titanium frames for the best 40.00 I have ever spent!

The best place in town to repair your glasses. By the way, they are open at 7 am which is very…read moreconvenient. Went in to repair my bent glasses( they were not broken) and they did the job free of charge while i was asked to pay $20 in two other places for a less than 5 mns job. Thank you again for your great, fast and enjoyable service.

Loved my cool glasses until they broke 2 months after the 1 year warranty ran out. Obviously a…read moremanufacturing defect since it's between 2 colours that it fell apart - literally just fell off my face one day. The customer service is horrendous. "It's past warranty, desolé". You may as well be buying from a vending machine! Buyer beware.

il y a environ 3 semaines je suis allé faire une lunette chez les Branchés en commençant par…read morechoisir la monture et ensuite l'examen de la vue et je voulais que la prescription soit correct. L'optométriste voyait que j'étais incertain entre choisir le verre idéale pour mes yeux exemple : voyez-vous mieux avec le 1 ou 2, le 3 ou le 4, le 5 ou le 6, le 7 ou le 8 etc... et quand il a vu que j'hésitez il a perdu patience avec moi et je lui ai dit : je viens vous voir maximum 25-30 minutes et je veut m'assurer que je verrai bien pour les 3 ou 4 prochaines années Il a répondu: ca fait 12 fois que je fait ça. Mais c'est ton travail de m'aider a trouver la meilleur vision. Il a fait la lunette pour lire seulement mais moi LIRE veut aussi dire LIRE MES COURRIELS. FIASCO : une fois que j'avais mis ces nouvelles lunettes je voyez bien la lecture d'un article mais double avec l'ordi pas comme mes anciennes lunettes. J'ai payé $60 extra sur les $408 en premier et la technicienne m'a fait une autre ordonnance a foyer double et je suis retourné 2 semaine plus tard et ma vision ne s'est pas amélioré. Mon conseil est: DITE À L'OPTOMÉTRISTE UNE LUNETTE POUR LA LECTURE ET L'ORDI, c'est tout et vous n'auriez pas à vivre le cauchemar que j'ai vécu.