I moved here recently and I originally called for an appointment, asking for an experienced tech…read moreto have my top lip, bottom chin and nose lasered for spider veins. I was told this would cost 150.00. When I attended my appointment the technician made a decision to chose a different laser machine than I was originally booked in for as per my telephone consult. She lasered my full face and I was charged $350.00 plus tax. I decided to not complain at that time concluding that the treatment should be successful. After 2 weeks and 4 weeks, I noticed no improvement in the areas I had initially made the appointment for. I returned to explain my situation about the original quote price, etc., and that I believed I did not receive what I paid for, I was told that I would need numerous treatments for results. The technician pulled up the pre- photos of my face prior to the first treatment, these were taken after the initial prep wiping and cleaning cleaning process creating a redness to my skin and used these photos as a comparison, stating she seen improvements. The technician then proceeded to use a different machine during this return visit on one area of my top lip and my chin and nose and the results were significant, I wish she would have used that machine in the first place. I'm an unsatisfied customer, I was not validated when explaining the misunderstanding in price, nor that I did not receive the results expected. I do not mind paying good money if I get results. I have been getting spider vein laser treatment for 15 years, so I do know what typical and reasonable results look like.

Beautiful, clean place. Staff is wonderful and procedures are professional and thorough. Would…read moreonly recommend North Okanagan skin and laser for all procedures.

Had my first time massage with Liz. I Loved it! I have several sore areas & they all feel good…read more(thank you Liz). I love the quiet & calm atmosphere & I can hardly wait for my next session. Theresa

I've been seeing Lonni regularly for a number of months now, and she is hands down, the best RMT…read moreI've ever visited. She genuinely cares about your health, provides suggestions outside of massage, and expertly gets straight to the issue you're having. She gets bonus points for having a really comfortable and funky treatment space in Gastown. Also I love that I can pay by email money transfer!

Brittany was awesome! Got me in for over-due lash fill since I am travelling and did an amazing…read morejob. I was lucky to get a cancellation appointment since I am only here one day. I will be seeing her now every time I come to Vernon :):)

Jenna did my lash tinting. She is amazing! She definitely knows what she is doing. She takes her…read moretime to do a great job. She also has a great personality. Thank you Jenna

Had full implants done top and bottom surgery was excellent and I can smile again after many yearsread more

The dentists seem good but the clinic itself has bad parking and the space is very crowded. The…read moreplace is outdated but the machines are not which is good. They are open late some days of the week which is super helpful. I heard they are moving to a new location soon.

I wanted a colour and cut and was quoted $300 (max they said) minus 20% coupon for trying new…read morestylist. First red flag was requiring my credit card number just to book. Second red flag, springing a waiver on me when I arrived for the service stating they are not responsible if they destroy your hair! Third red flag, now too late to back out, the stylist carelessly flung bleach in my eye and I had to wash it over and over. She didnt even apologize and further deposited bleach on my pants, ruining them. I asked for platinum which they said they could do. My hair turned out banana yellow underneath and pink on top. The pink washed out as it was toner, the brass underneath stayed as is. The whole time the chick talked about how good she was and how brassiness was the mark of a crappy job. And then she gave me brass. They had the nerve to charge me 20% more than they quoted for a "colour correction" that they totally failed. NOW I need a colour CORRECTION and will spend more $ somewhere that can actually retain talent. The only people coming and going were for nails and facials...NOT HAIR! The cut was rushed, definitely not finished, not checked properly and it's all choppy and is uneven on each side. When I took issue with the cost, reminding them of the quote, they summoned the RCMP, who threatened me with force and made me pay, suggesting I take them to court. And they refused to fix it. Criminals. This salon is amateur and greedy to boot. If your hair matters to you, RUN!

I called for a manicure and I was told an appointment was a month out?…read moreWhat kind of nail salon works like this?

Very helpful. helped my wife with some health concerns she had and put her on a better track to…read morefeeling her best.

We pride ourselves on the very best customer care and technically advanced services. We invite you…read moreto our comfortable, quiet, professional clinic and hope that you have a feeling you are at a place you can call home. We have had success here in Vernon for 32 years and many of our clients have been coming to us for that long! Our goal is to inspire and empower our customers to feel their best inside and out!

Tessa is the best RMT I have ever had the pleasure of receiving massages from. I had been switching…read morebetween RMT's for a few years, looking for someone who would help me relieve tension due to stress in the tissue and muscles in and around my mammaries. My husband had searched high and low online and found Tessa as she has the most experience, knowledge and passion for what she does. When I went in for my first session, she was very personable and made me feel at ease about my pain. She explained to me how the stress I had been going through effected my muscles and had caused a bit of a trickle down effect into different areas of my body. Within a few sessions, she had me back in working condition and pain free. Tessa truly puts her heart into every patients needs and always leaves me feeling refreshed and happy.

I have been a (very fortunate) client of Tessa's for over 3 years. There simply is no one in my 20…read moreyears of being massaged, that compares to her. Her compassion and incredible knowledge of the body is immeasurable! Every time I leave our sessions I feel healed. She has the amazing ability to "just-know" where on my body needs the most attention, and how much pressure to apply. In my opinion (and many of her clients that I've spoken to) she is the *BEST* RMT IN VANCOUVER. Hands down. My entire family (mom, parents-in-law, husband, closest friends, etc) are all treated by Tessa, to rave reviews! She's a true gem.

Best nails in town...Hands down!!! I go there to have my shellac application and they always do a…read moreperfect job and are so efficient. Love these ladies

Great staff ! also very accommodating and able to get you in quickly!!…read moredefinitely my new go to place!!