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    Reflections Hair Studio

    4.2 (13 reviews)
    Closed 9:00 am - 5:00 pm

    By appointment only

    Services - Reflections Hair Studio

    Haircut

    Reflections Hair Studio Photos

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    Review Highlights - Reflections Hair Studio

    Kayla made my mop look great again.

    Mentioned in 2 reviews

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    North Okanagan Skin & Laser - Galina, our CoolSculpting Expert and Team Leader.

    North Okanagan Skin & Laser

    4.1(8 reviews)
    1.7 km
    $$$$

    I moved here recently and I originally called for an appointment, asking for an experienced tech…read moreto have my top lip, bottom chin and nose lasered for spider veins. I was told this would cost 150.00. When I attended my appointment the technician made a decision to chose a different laser machine than I was originally booked in for as per my telephone consult. She lasered my full face and I was charged $350.00 plus tax. I decided to not complain at that time concluding that the treatment should be successful. After 2 weeks and 4 weeks, I noticed no improvement in the areas I had initially made the appointment for. I returned to explain my situation about the original quote price, etc., and that I believed I did not receive what I paid for, I was told that I would need numerous treatments for results. The technician pulled up the pre- photos of my face prior to the first treatment, these were taken after the initial prep wiping and cleaning cleaning process creating a redness to my skin and used these photos as a comparison, stating she seen improvements. The technician then proceeded to use a different machine during this return visit on one area of my top lip and my chin and nose and the results were significant, I wish she would have used that machine in the first place. I'm an unsatisfied customer, I was not validated when explaining the misunderstanding in price, nor that I did not receive the results expected. I do not mind paying good money if I get results. I have been getting spider vein laser treatment for 15 years, so I do know what typical and reasonable results look like.

    Beautiful, clean place. Staff is wonderful and procedures are professional and thorough. Would…read moreonly recommend North Okanagan skin and laser for all procedures.

    Photos
    North Okanagan Skin & Laser - The North Okanagan Skin & Laser team

    The North Okanagan Skin & Laser team

    North Okanagan Skin & Laser - Busy at reception during our the Grand Opening of our new location and beautiful new spa at 3401 33rd Street in Vernon, BC

    Busy at reception during our the Grand Opening of our new location and beautiful new spa at 3401 33rd Street in Vernon, BC

    North Okanagan Skin & Laser - Visit our Lash Lounge for all your lash and brow services such as Lash Extensions, Lash Lifts, Brow Waxing and Tinting

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    Visit our Lash Lounge for all your lash and brow services such as Lash Extensions, Lash Lifts, Brow Waxing and Tinting

    Cheek To Chic

    Cheek To Chic

    3.1(8 reviews)
    0.4 km
    $$

    I wanted a colour and cut and was quoted $300 (max they said) minus 20% coupon for trying new…read morestylist. First red flag was requiring my credit card number just to book. Second red flag, springing a waiver on me when I arrived for the service stating they are not responsible if they destroy your hair! Third red flag, now too late to back out, the stylist carelessly flung bleach in my eye and I had to wash it over and over. She didnt even apologize and further deposited bleach on my pants, ruining them. I asked for platinum which they said they could do. My hair turned out banana yellow underneath and pink on top. The pink washed out as it was toner, the brass underneath stayed as is. The whole time the chick talked about how good she was and how brassiness was the mark of a crappy job. And then she gave me brass. They had the nerve to charge me 20% more than they quoted for a "colour correction" that they totally failed. NOW I need a colour CORRECTION and will spend more $ somewhere that can actually retain talent. The only people coming and going were for nails and facials...NOT HAIR! The cut was rushed, definitely not finished, not checked properly and it's all choppy and is uneven on each side. When I took issue with the cost, reminding them of the quote, they summoned the RCMP, who threatened me with force and made me pay, suggesting I take them to court. And they refused to fix it. Criminals. This salon is amateur and greedy to boot. If your hair matters to you, RUN!

    I called for a manicure and I was told an appointment was a month out?…read moreWhat kind of nail salon works like this?

    Chatters Hair Salon

    Chatters Hair Salon

    2.1(8 reviews)
    0.3 km
    $$$

    Since relocating to Vernon for work from Vancouver, I have begun the search for a good independent…read morecoffee house, local pub, good mechanic, and a place to get my weed whacked. Chatters is a chain mall salon, but I have used the one in Cranbrook before, and it wasn't so bad. You'd think that Vernon being a larger municipality, and closer to Kelowna that it would be a lot better. Sadly, that was not the case. The stylist I had was a little bit high maintenance, nor was she particular warm. She was a competent stylist, but definitely though she was better than she actually was. Confidence bordering on ego. When I commented that the cut was not exactly what I asked for (and trust me, my hair is not that hard to figure out) she got a bit huffy. Then I got the bill. Fairly expensive for a haircut that was adequate, and not exactly what you specifically wanted. The little soap opera in front of the client (who would be me in this instance) wasn't exactly professional either. On the plus side, the hours of operations are convenient (Thursdays and Fridays they stay open late), and the retail side has a good selection of product. However, the Chatters Salon in Vernon should be a Plan B, or a Plan C, as a place to get a haircut.

    I've had the same stylist here for 8+ years. Granted I don't go that often, but when I go, I sense…read morethat she doesn't remember me at all and "fakes" her way through it. I like the way she cuts my hair, so that's why I keep going back. She must have a lot of clients and I just don't stand out or something. I don't mind that she doesn't remember me - I would just appreciate her being honest about it. I notice the past couple of times, she's trying to sell me on products. She's probably been told to do this - and it's awkward. I always have buyer's remorse after - spending $50 on a small bottle of hair cream that I have no idea how to use. I typically spend, with tip, $70 on a haircut (45 minutes) and had spent $275 on a colour (3 hours). As I haven't gone anywhere else in a long time, I don't know if this is reasonable or not. I do my own high and low lights now (Sally Beauty is awesome!) because I was spending too much time in the salon - which was SO boring. I think a couple of times, she even forgot about me when she left me sitting under the dryer (I watched her deliver multiple other cuts while I waited 2+ hours under the dryer with not so much as a check-in to see how I was doing). I appreciate the confirmation/reminder phone call prior to the appointment. I don't understand why there are like 3 people behind the counter at all times - sometimes more focused on their appearance than on customer service. It's a trendy "hip" place I suppose. And when you find someone who knows how to cut your hair, you just keep going back regardless of your disappointments. :(

    Photos
    Chatters Hair Salon
    Chatters Hair Salon
    Chatters Hair Salon

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    Reflections Hair Studio - hair - Updated August 2026

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