I've had an account for over ten years. In those ten years there have been multiple red flags. One…read moretime I deposited money into my account and it was placed into some random guys account and it was a big deal getting it back into mine. One time I moved and changed my billing address at the bank. The bank changed the address of everyone with my last name. My family all had to go out of their way to change their address to their own address. Multiple times I have bought something and asked if it was fraud. I acknowledge that it is me shopping and the card is still shut down and my orders blocked. The app never works and the employees at the bank are not able to help you when it does not work. It's so stressful trying to use this bank and unnecessary. I'm done and will be withdrawing all my money at this point

Be changing my direct deposits after first of the year. I would ask to change my change my card…read morewith a new number maybe once a year or so for security purposes and to eliminate recurring charges. On two occasions I reported fraud on my card one of which they refunded but then said I could not get a new card because I have requested replacements as indicated above for those reasons. Found the manager to be an arrogant coot and now I have to withdraw my money and deposit into my Bank of America account to have the use of a card. BOA is a better choice with many more locations closer to my residence.

I called after hearing radio commercials, I had a medium tax problem…read more I had called optimum and said they wouldn't take my case it wasn't large enough for them . I also spoke with tax debt relief who basically was hard selling me, had workers call me constantly looking for me to sign with them. I contacted Jerry Rossi discussed the situation and before I could say any more, he said I don't want to take your money, contact the I.R.S and discuss the situation. I contacted the I.R. S and they gave me plenty of time to straighten out the debt. Thank you, Jerry

Mr. Rossi did several years of my taxes that were overdue. I'm a terrible procrastinator and he…read moremade it as painless as possible. He made it extremely easy to get my back taxes done. Recently, I had one year of taxes that were complicated because I had moved out of state. I contacted Mr. Rossi and he again helped me above and beyond what was required. My interactions with Mr. Rossi have been very friendly. He is extremely helpful and treats you as a friend instead of it just being about business. I highly recommend Mr. Rossi.