We have loved our pottery class! A very inviting environment for beginning students. They really…read morewant you to love the art not make a bunch of money off of you!

Keren Brown, the owner of Mondaes, has been awful with us and to us. She refers to herself as a…read morebusiness wizard, even boasting that she'll teach others, for a price, on how they can grow their own business. Visit any of her Instagram posts and you'll see her singing her own praises over and over. But in my opinion, she's an awful business person. Not only have my experiences with her been overwhelmingly substandard, but I'd personally witnessed her be downright unprofessional, nasty, accusatory, with others, going so far as to lie to someone's face repeatedly. She's lied to my daughter and I, she's lied to other students, she's lied to her staff, she's lied to potential customers. You may ask, why I had continued to return to Mondaes. Why would I give my thousands of dollars to them? The answer is I love the hobby and I cherish the friendships I've made. The fellow students I've encountered have helped create a fun community, something I looked forward to every week. Combine that with the excellent education that Pam and Dave were providing, and it made it worth dealing with the unprofessional Keren. Multiple times Keren asked me if I wanted to invest in Mondaes, the last time via email. Previously, she had asked in person and once had called my home. I asked her for a Profit and Loss statement. I can't imagine investing in anything without knowing where the business stood financially. She said the last year's numbers wouldn't look good because things had been slow. Keren said she would get me the statement, and then failed to provide it at all. Without that statement, I needed to do some research so I could formulate an educated answer should she present the question to me again. I found information doing a "Liens Search" at Idaho.gov. I researched Keren Brown, Mondaes MakerSpace and Puffy Mondaes, the two business names Keren used. She changed from Puffy Mondaes a handful of years back for what, a "fresh start" dodging creditors, liens and responsibilities? Same business, same owner, same space, same stock...just changed the name. Last I checked, there were over 59 liens against Keren, some of them open, some of the closed, many of them new, most of them not very old. The latest was as recent as 5/15/25. Liens are primarily for non-payment of loans and taxes, but most disturbing is her non-payment of her staff. Back in 2023 I learned of an employee that had to go to the Labor Board to get paid wages that were way overdue. That employee eventually quit Mondaes. In 2024, I learned of other employees not getting paid. In 2025, Keren lost five employees, including Pam, Dave, Daisy, Muriel and Jasmine, supposedly due to nonpayment of wages. One may ask themselves, how do I know all that? Keren talks a lot, and she's loud, there are hard floors and sounds carry. Oh yeah, there's also a lien against her from the Labor Board and the police have also been into Mondaes numerous times to serve legal papers, including multiple for non-payment of rent. On the note of non-payment of rent, Mondaes tends to move unexpectedly, before leases are complete. Very reminiscent of dine-and-dash. Combine all these factors, she lost her best asset in teacher Pam Main, she was holding classes that were overbooked for the equipment available, gave disjointed commentary, lacked level-appropriate curriculum that was underwhelming at best, I knew I couldn't stay any longer. She was incredibly rude to myself, some of my fellow classmates and other customers. She lied to me, to other students, and to other customers. And lastly, I'd been there on more than one occasion when the police had been in to serve her legal papers. Aside from the community of fellow potters, there was no reason to return to Mondaes. For many of us, spending our hard earned money at a business that was so bad at business, so dismissive to the community, didn't make sense, so many of us aren't returning.

Good prices and quality. Need more ribbon variety. Preferred where the ribbon use to be and the…read morevariety was great

I love this Michaels! I've had numerous stops here the past couple months to make DIYs for my…read morewedding. Whenever I order online, they have the order ready for me within just a few hours. They're so quick, and the process to pick up your online orders is so seamless. There was a mixup of paint colors with one of my last online orders, but it wasn't a big deal. You can find just about anything here to satisfy your crafting needs, and everyone you encounter here is extremely friendly!

Unprofessional management. Wouldn't return my item even though it was unused. What could improve is…read morea more professional response and tone when speaking to costumers. The costumer is always right.

I can't thank Becky (Manager of Custom Framing) enough for her exceptional customer service and…read moresupport in handling a frame job. There was a confusion initially in communication of frame sizes which I didn't catch in my paperwork thus giving me two separate sized frames for art to be hung together. I brought the issue to Becky's attention and she resolved the problem without any cost to me. I am so impressed and grateful for her professionalism and kindness. Thank you Becky, customer for life!

The rudest clerks ever. The I prices on the shelf are lower than prices charged at register…read more Cashier named June was no where to be found and when she did see me standing there she hollered, What do you want? Her clothes and work vest were filthy. The store was dirty and shelves a mess. Perfect example of why brick and morter are having so much trouble. Watch out about being over charged there.

Michaels, Michaels, Michaels. I'm not sure how long y'all going to make it with business after…read morebusiness shutting down. Perhaps with your ex-wife, JoAnn's shutting down, you'll get more customers but most of the time, your store is empty and there are a lot of sales, which is good for us. I like this location. It's super convenient and the associates we have had the opportunity to encounter were nice and courteous. One employee was able to help us frame several paintings that arrived with our aunt from France. Many people don't realize that when they purchase a painting in France or Europe for that matter, the sizing is different and the frame needs to be custom-made. The employee was able to assist us and even recalled some high school French. Oui Oui. I hope Michael's hangs on otherwise it's only going to be the HL show in town.