I had such a great experience getting a facial here. Karsyn was professional, knowledgeable, and…read moremade me feel completely comfortable. My skin felt refreshed, light, and hydrated afterward, and the facial massage had the perfect pressure the entire time! I never had to ask for it to be adjusted. The space was clean, relaxing, and I'll definitely be coming back.

Really nice place to get a facial! You don't get undressed and you aren't in a private room like…read moresome salons, but I prefer that. I don't need to be in my underwear to get a facial. I will wear a tank top next time so that the shoulder massage is more effective! I got the " Royal treatment" which is one of their most expensive facials, as I am getting married on Saturday. Carlene was very sweet and explained why she was doing everything as she was doing it, which I appreciated. There was a lot of machines involved and less general facial massaging, but that was in the description of the facial so I should've been aware. Nice restrooms although the paper towels could be nicer. They're quite scratchy. But I would return here, for sure!

I purchased a voucher on Groupon for a microdermabrasion facial not knowing what to expect and…read moreslightly nervous for how it would go. Iman took really good care of me. She left my skin feeling beautiful and rejuvenated. I don't have too many skin concerns and I feel like every time I get a facial done somewhere I'm always harassed about buying a new product, so it was nice finally having an esthetician that was honest with me and not try to sell something that I did not need. The salon is fairly new and I thought it was decorated very well. I had never felt more relaxed in my life! 10/10 would recommend!

I do NOT recommend this med spa -- especially because of the owner, Iman…read more I came in excited as someone new to skincare, ready to invest in myself and get professional advice. I spent over $1,100 in two days and left feeling pressured, misled, and uncomfortable. Lauren, the aesthetician, was amazing -- kind, informative, and never pushy. But once Iman got involved, everything changed. Right after a facial that left my skin sensitive, she pushed Botox on me and insisted I come back the next day. I had told her I wasn't ready, but she didn't care. I ended up getting filler the next day -- something I wanted eventually, but not that soon. The results were okay, but I didn't feel heard or respected. At my follow-up, Iman blamed Lauren for things she herself approved and performed. She told me I had a "saggy neck," claimed I "pick at my face" (I don't), and tried to sell more treatments by creating insecurity. She also lied and said only MDs can do Botox -- not true, I've worked in the medical field. She trauma-dumped about her personal life. She told me that she is struggling to pay rent. Which was wildly inappropriate, and I later saw she argues with clients who leave honest reviews -- never taking accountability. If you're new to skincare, go somewhere that values clients -- not just their wallets. Iman is not someone I would ever trust again.

Kelli is such a talented gem when it comes to waxing. This is my second time visiting her and I've…read moreloved both experiences. I got introduced to her via Groupon and she had an amazing deal going for underarms, chin, lip, and eyebrows waxing all for $26. Her suite is located in a plaza in Montrose and although there's parking, it can be limited based on the time you go. Upon arrival, she has an entryway where you can sit and wait for her. Her suite is very clean and the wax that she uses is top-tier. She also has a very gentle touch because she's been doing this for quite some time and it was painless. I plan on making her my go to waxer for all things, including Brazilians.

Wax Sensei was exceptional. I have always dreaded waxing, but Wax Sensei is so much better than…read moreanywhere I have ever been Painless, great vibe, no issues with my skin or redness. In fact this was the least inflamed my face has been. Usually....it is red for at least 24 hours. If you are going to wax, you gotta try Wax Sensei.

I have gone to Zhila several times (not regularly like I need to) and I can't imagine going…read moreanywhere else. I like to believe that her warm sugar concoction is less painful than wax. Also, she has many years of experience and is very good at what she does. I don't know about you, bur I prefer the tv on in the room as opposed to a silent "relaxing" atmosphere where I can psych myself out with all my "ouch this is gonna hurt" thoughts. I expected a Brazilian to be the most painful thing ever but surprisingly it wasn't. She also gets the most painful areas done first so it gradually gets better...and goes super quickly. My advice? Prepare for the worst, but don't be surprised by the best. Also, don't forget to breathe (seriously! If you tense up you will bruise and trust me it's so not cute.)

Listennn Zhila is literally the best I've ever had!! When's the last time you can say you've had a…read morepain free full Brazilian?? Not this girly, until now! The last sugaring I had was a hand roll method that almost took me out! Zhila uses a homegrown and handmade sugar wax and a technique that's quick painless and comes with great conversation. You won't be disappointed!

I recently booked an appointment with this company however I needed to change my appointment which…read morein turn she stated my appointment cannot be rescheduled due to being a different month and I will need to forfeiture my deposit. This isn't in the policy btw. This very unfortunate because I won't ever get the opportunity to experience this service by them. So I hope anyone that books with this company understands they aren't accommodating towards rescheduling and are more interest in taking your money than your business.

Super saddened to have to leave this review because my first visit was really nice…read more she is not accommodating at all with time. I had a 2pm appointment and attempted to enter between 2:06 and 2:10. I was a new customer so after trying a few minutes I decided to text her at 2:11 and she called me a few min later and said she was at lunch. I told her no problem , I would wait for her or come back - she stated IF* she was able to see me I would have to repay. PASS. I don't do greedy. Takes 3 minutes to sugar underarms and such a minimal amount of $ - so yes, that's greedy. I suppose I assumed it was okay to be a few minutes late because she gave me that message at my first appointment when she was late for me - and took a phone call during my service. In which I do not mind at all - I'm very easy and understanding. I am big on referrals and ironically the morning this happened I had just referred a few gfs to her. I am very friendly. I tip well and extra on holidays. I'm understanding with timing. Etc. for her not to accommodate me with a slap on the wrist as a new customer, was my sign to move on from this place! I even had had an upcoming appointment a couple weeks out and canceled that (lost my deposit on that) - but that's okay, I believe everything in life comes back tenfold when you are kind, compassionate and generous. Greed never wins! I also text her letting her know I was late due to the passing of my grandmother as I was in the middle of arranging her funeral and I left my house frantic - missed the exit. Because I'm human and stress does that. :) I hated that I had to use that card but it was honestly the truth - still no compassion! Sad. As for her work - she does do great work. Absolutely. Very clean and flawless job. That's my honesty!! But I'm a full package kind of customer - without kindness, I see right past your work.

Quick, affordable, and my brows look great. I will be back!! I'm very picky with how I like my…read moreeyebrows but they do such a good job.

It's been a while since I've been here as I've moved, but they are still pretty close to my job and…read moreI needed my eyebrows done badly. I asked her to clean them up and give them a nice shape, but not make them too thin. She followed all my requests. They look amazing!

Christian is a top tier waxing specialist! She removed my hair in small patches, which resulted in…read morea painless experience with no irritation or ingrowns. I couldn't be more pleased!

The service of the (tatted blond) tech is why I went back. I usually go to a spa down West Grey,…read morebut that day, they had no availability. When I walked-in, I was greeted kindly and the wait time was nonexistent. The place is basic with white walls, ~4-6 private rooms and 1 restroom (accessible). I was offered a special on a Brazilian (buy one, get one free). Now, the follow-up session went better than I expected. The tech was mindful of the wax's temperature and asked me before starting. I've been burned before at a different shop, so this aspect of the experience made all the difference. The second time I was here I agreed to waxing my underarms for something like $22. She didn't hold my skin tight enough and it hurt more than it needed to. My skin was extra raw and still not smooth, no oil afterwards. I carry a roll on coconut oil so that helped me out. While I'm accustomed to waxing--creams, powder, strips, sugar, etc.--no aftercare counseling provided. They is a poster on the room's wall I was in that covers a few key points, but it is not enough information. The location is convenient. Note: I asked for sugar, but I'm still not 100% sure if it's 100% that. Whatever they used seems like a quality product though. They Note: If you have curly hair, no preventative care. Be careful treating ingrown hairs if you DIY.

My first time coming here was amazing. I was greeted at the door. I had a great facial with an…read moreesthetician. Fast forward to my next service. I get here and I'm standing outside in the TX heat for 2-3 minutes while an employee is on her phone in the corner relaxing. I call the phone number and only then does she snap out of her trance and realize she's at work. No greeting. No check-in. She goes right back to her corner on the phone. I sit waiting for services and check in using the app. After waiting 30-minutes I'm like do you work here and she says she is the nurse. So I ask can she find out the delay in my appointment and she says oh sure. I confirm who I am and she says, oh your esthetician does not work here anymore. I don't know why they booked you with her. HORRIBLE CUSTOMER SERVICE!!

Fellas need facials too, thankful for the quality of services that Eternal offers. I'll schedule…read moreagain!