I am honestly so disappointed. I contacted Katrina Hegge at Harmon at the recommendation of my…read moresister's coworker. My sisters and I are trying to plan a big trip to Greece in September for my 40th birthday and emailed her in the middle of February. At first she was very responsive and we were able to provide all the information she needed to start putting together an itinerary and quote. And that's about where it ended. The first time she said she would get back to us, we never heard from her until I emailed her a week and a half later asking for an update. She said she was putting other trips together and that she would have everything together by another date. That date came and went and again nothing until I emailed and asked for an update. At this point it's a month later on 3/19/24 and she said she would have the finalized quote by 3/21/24. Never heard from her and I emailed on 4/2/24 saying that if she doesn't get back to us by the end of the week then we were going to pursue other options. She finally emailed back on 4/5/24 and just said "Hey here's the quote for flights, hotels and activities" never acknowledging her lack of communication or anything! So I go back on Harmon's website, willing to give another chance, and find a different agent, Holly McLean, who, in her bio, states she specializes in Greece. We thought it would at least be worth it to reach out to her and see if she'd be able to help us. Well that was 4/9/24 and here we are 4/15/24 and still haven't heard back from Holly. We are five months out now from a big trip and have to start all over and plan it ourselves. DO NOT WASTE YOUR TIME AND CONSIDER HARMON TRAVEL FOR YOUR NEXT TRIP!!

What a waste of time. I had emailed Katerina a number of times. Regarding our trip dates and…read moreinquires regarding her recommendations. She said she had emailed me information, never received it. Asked for her to resend it. No response. By this time our trip was a month away and I had to start making my own reservations. So upsetting, I really was excited to get some help and was happy to pay for services.

I called the Tripple a and Jake came to fix my car he so knowledgeable and polite and helpful. I…read morewill always recommend to all my family and friends to use their expertise and they are located in meridian. 1139 e Fairview. He did excellent job .

Short and Sweet: Don't use AAA, they are horrible and make you wait 4-5 hours…read more What actually happened: I requested a tow at 1630, and was told that it would be either 90 minutes to 2 hours. Which is already absurd for AAA even when they use contractors. But fine, I wait. 2 hours go by....nothing. No phone call no text no updated arrival time on the website. I check the scheduled time and it still says at 18:40 even though it was well past 19:00 at this time. Anyways, I call back and they tell me that now they "don't know" when a driver is suppose to reach me! Wonderful news. But whatever I waited another hour and Still. Nothing. So at this point i'm shocked because AAA is known for hour service maximum, and it's not like i'm in the middle of nowhere, i'm 5 minutes out of boise. This is where CANYON COUNTY TOWING comes into play in a more direct fashion...I call back (3 hour mark) and almost lost my mind when i heard the dispatcher say "your driver said he can't get to you" and is unavailable. So after 3 hours of waiting and having this driver assigned to me over 3 hours ago he now can no longer get to me. 5 minutes outside of boise. They then say that NO ONE can reach me and that this now will be a code red and they have to find somebody else to tow me and can take up to if not over another hour. All in all I have been waiting on the highway watching cars fly by at 80+mph for 4-5 hours. And now must wait another hour for another driver. If this is how Canyon County towing handles their business as a contractor I can not imagine how horrendous it must be to request a tow directly. Stay away at all cost, and stay far far away from AAA and any contractors they use.

I wish I could give Starr 10 stars for organizing our trip to England. This was our first…read morevacation out of the country and it was flawless! Everything was incredibly organized and gave step by step instructions on where to meet people, pick up tickets and the timeline for each event was outlines with everything we needed. Our hotel was exactly what we were looking for and close to everything. We have 100% confidence in Starr and look forward to working with her again for our next vacation. Starr answered all of our questions and was so patient with us. It was the best vacation ever! Thank you, Starr, for everything! You made this trip easy and so memorable! We can't thank you enough! This was our first time going through a travel agent and we are beyond pleased with everything! We will definitely go through Starr again!

We just returned from the trip of a lifetime to the big island of Hawaii. We booked with Live,…read moreLaugh, Love Travel because of all the great reviews we read but mostly because of Starr Brown. We were debating whether to book everything on line ourselves to save money or use a travel agent which we believed would be far more expensive. After exploring hundreds of options ourselves, then giving it over to Starr to help us, when it came down to it we got a much more comprehensive package with better hotels/condos than we found on our own anywhere and her package (for more days and more stuff!!!) was about 20% less money than doing it ourselves and at least 500% less stress. On the front side of departing there is always apprehension about what you are really going to get but when we arrived what we got was far more than we expected!!! She listened to every single thing we told her and made all of them happen...and stayed within our budget. We got the best hotels in each location plus an absolutely magnificent condo. All had fantastic ocean views. She didn't stop there. She made sure there were so many details handled like properties with no resort fees and low to no parking fees. Plus, she included the maid & cleaning service for our condo. There were ZERO bad surprises...but there were a few good ones. We also booked a helicopter and zipline tour both of which were fantastic. And the best of the best...she was our immediately available agent on hand within minutes while we were there. Whatever we needed she responded almost immediately. This kind of service, attention and care doesn't exist in most places. She and LLC Travel are the best. The reviews we read before choosing LLC/Starr do not give true justice to what she does for her customers. It is far more than one can describe. We will be using Starr/LLC for all travel from this point forward. Thanks Starr for a truly magical and memorable vacation!

Soonie is is absolutely the best, having helped us for over 39 years in 50 counties we traveled…read more She assisted us and went above and beyond countless times! We would never travel with any other company or agent. The owner (Kevin and Evelyn) are superior in their hands on approach and caring attitude about their clients.

I had been using Global Travel for years. I have no idea what happened to their customer service…read morebut things have changed in the last year. My advice is to forget these clowns and pick another travel agency unless you're into a smug attitudes coupled with horrible customer service.

I found Nick and Brandon to be extremely rude and unprofessional and the worst travel agents i've…read moreworked with. They ask you to pay $500 BEFORE they begin helping you. After sending $500 they send you only 4 options with the names of the hotels and nothing else (you can find this info for free on any travel site) It was not a personalized experience at all. With the 4 options, they only give the names of the hotel and you basically have to do your own research on the hotels to see what they offer. (I thought that is what a travel agent is suppose to do?) No information on excursions, amenities, no personal research done by Nick and Brandon catered to what type of hotel/experience you may like. Literally nothing. I didn't like the 4 options they sent and explained i'd like to see a few more options, and they became increasingly rude and basically said "this is all we've got for you" and did not want to help further. I guess when they take $500 beforehand whether you book a trip or not, they don't really care after that to give you a good experience since they already took your money. Stay away from this company.

Outstanding. Nick and his team booked us the most incredible stay at the Four Seasons Anguilla. We…read morewere greeted with a bottle of Champagne, delicious sweets. We were upgraded to a larger, even more beautiful room. For high end stays, I will absolutely book through Live Luxe Travel. Perks, perks, perks.

Disappointed...it would seem Travel agents are either so busy they have too much work to return…read morecalls or just plain flakes. I have called five agencies about setting up a 20 year anniversary trip with my wife and only had one call back. Try Blu was one that failed to return my voice message.

I had such an amazing time at the BSU bowl trip. VIP treatment for an amazing price! Thanks for…read morean amazing weekend Tru Blu

I went in for some maps of the Boise area (yeah I know, but I like to mark up paper maps) and was…read morekindly greeted before the front door even closed. Coming from California that's a big plus in my books. Very friendly and helpful staff! Thanks for all your help yesterday!