Jim's carpets is a large shop selling a wide range of carpets as well as laminate, engineered and…read morereal wood, and vinyl flooring. They also provide a bespoke carpet colouring service allowing you to match the colour of your chosen carpet to any desired interior colour scheme! The ground floor of their shop has a large display area for carpets, mats and rugs and there's more downstairs, where you can find laminate, wood and vinyl flooring options as well as a variety of rugs of different sizes, styles and prices. First established in Leeds in 1962, Jim's Carpets has nearly 50 years experience catering for Leeds' flooring needs and the staff give the impression of enjoying their job - they are friendly and more than happy to help and give advice on any of their products. Jim's Carpets is an independent shop and appears to pride itself on the experience and knowledge of its staff and the quality of its products, so if you're looking for flooring solutions Jim's Carpets would definitely be a good place to start!

Dont buy they sell SECONDS, take your money up front and then zero after sales/customer…read moreservice....... 2 out of the 4 carpets have large faults on them - . even there own carpet specialist said they should never have been fitted as the faults are clearly visible. The fitters damaged the skirting of my newly fitted wardrobe and chipped the paintwork in my hall and bedroom. There are also gripper scratches on the walls. They offered to replace 2 carpets but with 50% being faulty and the damage i asked for a refund. At this point i was told i was after FREE carpets by the manager!!!!!. My husband has been dealing with him for the last 12 months - yes 12 months, promise of call backs and excuses. We paid 2k in total and they finally refunded a pittance of £138. Avoid avoid avoid

A positive review from me for once!! Small shop but well stocked and very helpful owners. For once…read moreYelp's database seem current!!

From the owner: Oriental rugs, Kilim rugs, Contemporary rugs, sheepskin rugs. Carpets. Rug restoration and…read morecleaning. Carpet and rug edging.

Fitter made a pigs ear when cutting the floor around my radiator pipes, so I contacted the Leeds…read morestore to sort it. Had the unpleasant experience of being gaslit by I believe it was 'Oneil' - telling me it was meant to be like that, and that the fitter hadn't received complaints before. Regardless of a glowing history, he had made a mistake and instead of O'Neil helping as you'd expect, he carried on being patronising, rude and argumentative. Must've thought I was born yesterday. Reached out to Colin from the Wakefield store, who agreed with me and confirmed the cut made was of a poor standard. Colin restored my faith and assured me the fitter would be back to rectify... weeks later and nothing. No follow up, no sign of the fitter coming to fix his shoddy work. No calls or emails from Colin. Absolute silence. I'd use your own fitter if you're considering purchasing your floor from here. Or better yet, go to a different supplier altogether.

Awful customer service. I supplied the measurements and they instructed that I bought 10 boxes. I…read moreonly needed 7 and when I tried to return the extras they said that it was outside the 30 days and wouldn't accept it because it was a special order. The flooring was a very common line of Karndean which I'm sure they could resell or return. I was never told that I had a limit to return the flooring at any stage. I contacted them and they said that they would ask Karndean to see if they would accept it back but they never responded to me. I rang to check on the status of the enquiry and they ignored my calls (recognising my number). I rang from a different phone and they said they salesman was busy and would call back but he never did. Eventually the store manager responded via Web chat through the website and also said he would see if Karndean would take the boxes back but never replied again. They oversold the quantity to me but then wouldn't accept returns of a common item which I'm sure they would resell within weeks. Then just ignored me. Won't be going back.

It was Clear from the start, a professional and experienced firm. Installation of our office carpet…read moretiles and slip resistant vinyl was flawless, highly recommended.