Bought floors from them 6 yrs ago. They came out and measured and only ordered half the floor I…read moreneeded and didn't realize it till the floors were ripped apart so had to wait 3-4 more weeks for the rest of the flooring. And just found out last week when I had my hvac ducts cleaned that the lovely installers crammed all their scrap wood down my vents. Who checks their vents randomly? More so how terrible of a human being are you to not be professional and shove wood pieces down someone's vents? Will never go back here again

1. The salespeople at the store, with the exception of the manager, had no earthly clue what was…read moregoing on. This was extremely frustrating and did not make the selling process go easy. 2. They had one contractor do the measurements and a separate contractor do the installation. Therefore, several of the measurements did not translate over during the installation. 3. During pick-up of materials, they gave us door frames. We did not do our door frames in this project. 4. Sales representatives were not helpful when choosing baseboards. They told us that the 3" would be replaced and fit. During installation, the 3" baseboard did not fit, and we needed to replace/buy 5" baseboards for the whole project. Actually had to go to a store to purchase more baseboards during install because they didn't have enough. 5. There is a clear lack of communication between employees and LL Flooring to contractors. This made it incredibly frustrating especially when we had to spend more money than necessary. 6. Corporate not connecting with the local stores is ridiculous. I don't understand why your employees wouldn't have a number or a rep they would call to connect with corporate. 7. Our install crew was great. We'd recommend them highly. 8. Also, who pays everything upfront before the job is completed? I could see half, but not the whole amount. Luckily, the floors turned out nice after all of this aggravation. The installers were great, but I will not use LL Flooring again.

After couple months of buying my first home I realized my front door wasn't closing all the way in…read more I called the home builder and asked them to see if this was normal. They came in and said there was nothing wrong with it since the door was brand new. Few more months pass my wife got frustrated with the door not closing well so she called Liber over to our home to inspect it. He knew right away what the problem was and fixed it immediately. We called him in more to install our new 85 inch tv up against the wall and also had him replace the fire alarm on the second floor. Liber can basically fix and install anything. He is very professional and down to earth. We are so lucky to have him here at Chattanooga!

From the owner: Call now to your handyman needs at : 423-662-2555..we respect your time, so we guarantee we’ll show…read moreup on time, every time. We’re the only one in town that requires a background check from our crew."

Kelly is a talented designer that will listen to/observe what you like/dislike, and then makes the…read moreentire process of choosing flooring and tile FUN, instead of overwhelming. She also cares about giving you a fair, competitive price. Flooring Boutique installed gorgeous engineered wood in our home, and the installation team was super hardworking, professional and 100% interested in our satisfaction with the end result. We turned around and quickly hired them to replace our bathroom floors, and are now having them replace our kitchen backsplash and reworking a small area of our kitchen cabinetry that needs an update. This is a talented group of people who work hard and care that you are happy with the results they provide!

From the owner: The Flooring Boutique is a Full-Service Flooring Store offering Chattanooga’s best hand-picked…read moreflooring materials, professional design, and precision installation. Our in-house designer helps guide you through choosing the right flooring and creating a beautifully designed floor you will love seeing! All services and products are available for residential and commercial services.