My husband and I went to this business this afternoon to choose floor tile as well as kitchen…read morebacksplash. The customer service was absolutely horrible. Not one person in the store acted as if they cared we were there or cared to share information regarding the tile offerings - some custom order, some in stock. Sadly we were ready to buy but I would not spend a penny in a place that treats others in this manner.

I bought a home that I had to remodel in 2021. I do a fair amount of business at Lowes, just…read moreworking on my home, but in shopping for available products, I found a store that was new to me -- Home Outlet in Chattanooga, TN. Since then, I've spent at least 4 or 5 thousand dollars there, and I love working with them. The store doesn't carry everything I need, but what they have is very very competitively priced, and often, I can pick up what I need from what's in stock. When I need something special, they do a great job of listening to what I want and helping me get it ordered. Home Outlet has become the first place I go when I need windows, flooring, cabinets, tile, counter tops, doors, and more. Another observation. With few exceptions, the same people I was dealing with in 2021 are there today. Lynn the store manager, Brent and Robert (who just retired a couple of weeks ago) are customer service experts. They are always ready to help me, but know when to leave me alone to shop and think before I need assistance. I don't have a single criticism of these professionals, and I look forward to shopping with them for years to come!

We had our gold oak hardwood refinished. We had wood that was original and pre finished hardwood…read more You can't tell the difference at all now. They were able to sand on the pre finished so the little groove is gone. They are all smooth and beautiful now. They were so pleasant to work with.

Great job on my floors and especially my stairs. Thanks to Brandi, Cody and the entire team.read more

I would not do business with anyone else! This is the second time I have used Chattanooga Granite…read moreand Marble for two separate houses. Both times the quality of work I have received has been excellent! They are always pleasant. In fact, they rushed to meet my deadline. They sincerely wanted to make me happy. Service has long been a lost art in our society and when it is discovered in a company, loyalty is the result. I am loyal to Chattanooga Granite and Marble. I am constantly telling others to use them. Another reason, and I might say a very important one, that I use them is the uniqueness of their stone. You might be able to find average stone in the home improvement stores, but you cannot find the beauty and the uniqueness of a stone offered by Chattanooga Granite and Marble. You can bring your own template and lay it on the stone and see what your project will look like! Try to do that at the everyday home stores. One of the projects we used them for was HUGE counter height island that seats seven. After installation I saw that it was perfect and for a perfectionist like me that's saying a lot. I had brought them a sink I had picked up at an auction, and they observed a scratch on it. They called me! I went and looked and decided not to use it. Most places would just install it and never say a word. They care. I am not a relative, a friend or a connection in anyway. I am a customer, and a very pleased one. Scott and Carol Whitney

Beautiful variety by Chattanooga Granite & Marble. I highly recommend them to help transform your…read morespace into your dreams

Start to finish, best experience I've ever had with a project. Richie sold the job, promised the…read moremoon and then delivered it! Jenn was amazing working with my wife in picking out colors. I was probably most impressed with how every single sub that came through my house, treated it with care & respect and that meant a lot to us. They were all totally trustworthy and were left alone here many times. I don't know if they are the cheapest in town but I do feel like they are the best. We could not be happier and feel like we got our moneys worth so I would recommend them for any home improvement project. Feel free to contact me and I would even let you see ours, from start to finish.

They took our down payment of $9,000 two years ago and never even started the project, despite…read morenumerous attempts at contacting them. Now we go to court.

Absolutely wonderful! We purchased tile to go under our wood stove and it looks amazing! Kim was…read morewonderful and had exactly what we wanted!

Beautiful job of tiling a shower and a bath surround. Would definitely use them again. They had…read moreto demo a previously botched shower job and start anew. They kept me informed of the timing of the work and worked it through to completion without interruption. The master tile installer laid everything out ahead of time to ensure it got installed correctly and then executed the plan to perfection.

This company installed sheet rock, flooring, framed in walls, installed outlets, plumbing, faucets,…read morekitchen, cabinets, appliances, custom, woodwork, painting, and so much more! This company is diligent, reliable, pleasant, dependable, and really listens to what the customer wants. This company is mindful of the customers overall goal this company is very neat and thoughtful. In regards to work and cleanup. You will not regret hiring this company! We are so grateful for the hard work, and how beautiful our home looks! You will be too!

I had some new doors put up and pet doors put in and Tim did an excellent job. I don't know the…read moregoing rate right now but his fee was reasonable, especially for the quality of the work. Very pleased!!

Richard came to repair my split rail fence. He went right to work and did a nice job!read more

I requested a n estimate to get a chandelier light replaced, and Aaron was so very kind, advising…read moreme about what would be needed and when service could be scheduled. I'll definitely be using them again!

Mr Lowder and his team replaced my basement wall with a new poured concrete wall and did a…read morefantastic jo! They were here on time , always cleaned up behind themselves and their work was excellent. His crew is amazing!

Lowder & Lowder painted my house in 2015 and it still looks good five plus years later. Tim Lowder…read morestopped by to check the job even after it was completed and he had been paid. I also had French doors purchased, stained and installed. And had Lowder & Lowder replace old windows with insulated windows. I was very satisfied with the work, his professionalism, and his interest and assurance if there was a problem he would see it corrected. I will call if I need more home maintenance. Linda Milam

Great experience with Mr Handyman's services. We had a deck that needed stairs and several boards…read morereplaced. Terry came out for the estimate quickly and quoted us a better price then several others we had out to look at the project. We were scheduled to be taken care of with the following weeks and today we have a completed repair job and our deck has never looked better! I highly recommend giving them a call, Jennifer was very nice to work with and coordinate our scheduling. Very nice people and great work, the final invoice even came out lower then the original quote!

I don't think this review will come as a surprise. I requested someone come out to quote a door…read morereframe for an exterior door leading out of my garage. Brad was sent and said we could get significant improvement in the door frame to increase security. Brad also said the gap at the bottom of the door would be addressed to keep rodents out. Sounded good...then while Brad was there I walked him to an exterior staircase that had one handle with too much wobble. I said if nothing can be done to make it sturdy it's fine...but wanted to ask. He had ideas on how to replace 2x4s with 4x4s etc. I referenced the bolts noted as being needed in the home inspection as I had just recently moved into the home. Brad asked me if I'm a single mother...because he tries to help them out a bit more than regular customers. Whatever. Finally the day comes. Brad is on time. Gets started. At no time other than to tell me he had to run to get parts at HD did he say things would be different than we discussed. At the end, I didn't have a reframed door...but one with decorative trim...on cinderblock no less. The staircase did not have the noted 4x4s where discussed and he ended up replacing a 2x4 with another 2x4...I get no improvement but tons of excuses. So more than 640 bucks later it's...well we would have to do a full replacement of the staircase to get those results. Like huh? You kidding me? They are REALLY handy at taking your money. And Brenda attempted to work through the issue...but wanted to send someone else out to charge more money and credit what Brad did. So when I ask to credit me for labor spent on the staircase only she stopped responding. Again...all about the money. Don't use these fools.

They took time to listen to our needs, and even though it was a long process, helped us find the…read morebest match for the new flooring to existing flooring. They didn't try to oversell us, but took the time to listen to needs. In the end, the product they helped me choose was not the original one I was looking for. The new product was economical, but better fit my needs. Their staff was knowledgeable and very professional.

Had several estimates for carpet on my stairs. They were the best. Installation was quick and…read moreprofessional. They called back the day after to make sure I was happy and even came out to do a slight modification. Jazz the installer was great. Good company. Great people. Will look to them for my future flooring needs.