This place is so great. The vibe here really works, and the attention they give you is outstanding…read more Cottie and Fiona helped my wife and I while we were there, and they are exquisite. They knew how to ease a newcomer like myself, and allowed me to relax while they went to work. My wife and I had a pedicure, and it was worth it! Date night or date day recommended! My wife and I will definitely be coming back.

I was coming on a regular basis but after the last couple appointments I am over it! The last time…read moreI went I was running 10 min late. I was told I would have to pay a fee to reschedule/cancel or they could get done what they could in the time I had left for my appt. That they had to stick to the schedule. I was frustrated but understood. Fast forward...I got a gift card for my birthday so I decided to give it another whirl and be on time. I was juggling a tight schedule. I took an hour of PTO to make it all work. I even called ahead and told them that I scheduled a pedicure and facial. I was reassured about the schedule and how long each service took. I was nervous that something would happen and that I wouldn't be able to get everyone where they needed to be. I needed 30 min between appts and they found a way to make it work. They told me they stick to their schedule and I believed them due to the last appointment. I still had a 10 min buffer just in case. I was really surprised when I arrived to my appointment. I got there a few minutes early. When my appt was supposed to start the nail tech came out and over explained that the appt before me decided they wanted to upgrade their service so she was running behind. Then she went up to the counter and talked to them about all the upgrades. I asked on her way back how long it would be delayed. She said another 5 min. She came back out saying that the lady wanted to add on nail art and it would be longer. I guess I am supposed to wait for that too. Then she went up and asked if I was the last appt of the day and I wasn't. She complained that she needed a break. She probably would've been done on time if she worked and didn't keep coming out to talk. I told the lady at the front desk that I may need to reschedule that I told them I was running a tight schedule. I went outside to see if I could find my kid a ride to make it work. When I came back in I didn't even get a word out and the receptionist said they would just reschedule my appt at no charge after I just did all that to arrange a different ride for my son. Didn't even ask if that's what I wanted but at that point it was probably for the best because I don't think the lady was even close to being finished. They didn't seem to really care about my appointment or what I had going on. Crazy that I am 10 min late and my service gets cut short and they are running atleast 20 min behind because someone wants to add on nail art and I don't even get an apology! If you are going to enforce the rules it should be for everyone including your staff. I had 2 services booked. I had to juggle things to make it all work and then re juggle them all when I got there. My time and appointments matter just as much as the next person. I wasted a whole evening and used my PTO and then was told the next appointment was over a week out. I wish I didn't have to go back but I have a gift certificate to use :(

Overcharged for poor services Hairstylist name maryland…read moreCost $230 plus $60 to fix it so $290 My really good friend found this salon to get her hair done. And they overcharged her big time and did very shoddy work on her hair. She even went to a few other salons, and they all said the same thing that my friend was taken advantage of and the work they did on her hair was improper and not correctly done!! Beware ladies beware !! My friend paid $230 and then they're asking for 60 more Dollars to fix her hair after they screwed it up.

Merilyn is the absolute best at Èternitè Salon!…read more She always makes sure my hair is styled and that I am feeling beautiful before I walk out the door! She cares about the overall health of her clients hair & uses only the best products. I'm really lucky I found her!!!

I came here for a conditioning treatment and a haircut. Leah did an amazing job, and I'm so happy…read morewith the face framing and soft layers that she gave me. She made me feel very comfortable as a salon-newbie and listened to all of my hair goals to give me the perfect style for my needs and wants. The salon was clean, and the atmosphere was nice, too. I would absolutely recommend The Urban Nook and specifically Leah!

Jenna does my hair and she does an excellent job. All the ladies there are very professional. The…read moreplace is very clean and upbeat a particularly like the music in the conversation and not only consider these people hairdressers but also very good acquaintances and friends. I think everybody should at least go here once, and try it out. Affordable for men and women.

Took me as a walk in, but unfortunately did not do a good job…read more He couldn't seem to see well enough to notice he was filing my skin instead of my nail. 1 star for price, 1 star for kindness. But quality was lacking.

This place is amazing and all surfaces are priced well. All the that works there is super nice and…read morevery attentive. They have a bowl of candy and a bottle of water there for you when you get your nails done.