I paid £3600 for approx. 40meters square Amtico spaciest to be installed. After 18 months we had serious problems. After reporting the issue we were all but abandoned by this company and blamed for the issue, which following extensive research turned out to be down to the fitter not following product specifications accurately. If installing Amtico over underfloor heating, please make sure they use exterior grade ply and screw it down. Our fitter did neither. Worse, when they eventually did decide to do something I have had to fork out an additional £880 for the privilege, for a product I had already paid for. I cannot express how thoroughly disappointed I am in this company. Awful, stressful experience. I was intimidated and backed into a corner to pay for remedial work that was caused by an oversight during installation. All in all it took 13 months from reporting to correction with months of stress and worry, not my idea of good customer service. read more