I ordered two tires off Blackcircles online to be fitted here, rang up on the morning after I…read moreplaced my order to check the time I could come down after booking an AM fitting, the guy who answered the phone was so rude, turned around and said "Nah am fully booked till tuesday", I said, "I booked it online with Blackcircles for Thursday", his reply was "Nah av declined the job", I turned around and said "Oh right, so do I have to ring them?", he goes "Aye" and then hung up. I don't care if you don't have a lot of time or if you're busy, customer service is customer service, if you're going to answer the phone, at least have the effort to be professional. Thought this was a very reputable garage, I guess not.

A1 service and great prices..read more

We take all our cars here, or sometimes they will come to my place of work and collect the car…read more Friendly bunch of lads, do a good job and won't rip you off.

DO NOT USE! , they hired a bad mechanic, wrecked my car and others! so they sacked him and had to…read moreget repairs done by other garage and they refused refund (not compo loss of earnings or parts)and to believe anything was wrong in the first place, bad management, bad service, (great lone mechanic) my car is still not the same, AVOID IT

This was my grandad's favourite garage and he used this one repeatedly for many years whenever he…read morehad a car problem. My father also used to use this garage, so I started using it too when I needed my car repaired. Unfortunately, I was not as pleased with their work. I found the mechanics to be rather surly and slightly patronising - I thought maybe because I was a woman, but my husband found the same thing when he took the car there. Although the work was carried out ok, it was the attitude of the staff that failed to impress me. It is quite conveniently located to Byker and Walker and is near Shields Road, which means you've got somewhere to go when you get your MOT done, but thats all I can recommend it for I'm afraid.

I have been a client of Glendale Garage for more years than I can remember. As mentioned by a…read moreprevious reviewer I also have had phantom faults or just plain silly things that I could have fixed myself, I have never been charged anything for the time spent checking it out. When purchasing my latest car they were most helpful in suggesting the most suitable car for my needs also taking into account reliability and economical costs for repair. I have complete confidence in the staff and they will endeavor to carry out repairs swiftly despite their very busy schedule. Yes parking can be difficult sometimes but there are plenty of side streets and I can usually find a spot close by. Well done Glendale, I wouldn't go anywhere else!

Have used Glendale on and off over the last 15 years; only go elsewhere if I can't get a slot,…read morewhich does happen they are always busy (a good sign IMHO.) This time, a full service on my Peugeot 407 quick, efficient and well priced. However, a couple of niggles appeared after a week or so. Called Glendale, they asked if I could bring the car in that day. Duly arrived, seen straight away. Diagnosis as I suspected (wheels had been switched during the service, so 'new' fronts out of balance, and a clip on the under-tray had given way following some under-engine work during service.) Sorted within 20 minutes of arrival, very polite and courteous, explained everything that was going on. No charge and free coffee. Can't recommend them highly enough. In an industry awash with charlatans, these boys shine out. 10/10.