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    M & R Marble and Granite

    4.0 (4 reviews)
    Open 9:00 am - 5:00 pm

    Services - M & R Marble and Granite

    Countertop installation

    Countertop removal

    Countertop repair

    M & R Marble and Granite Photos

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    ABQ Stoneworx

    ABQ Stoneworx

    3.0
    (4 reviews)

    To start, Michelle is absolutely wonderful!! A pleasure to work with and very accommodating. She…read moreis why they're still in business. That's where it ends. No matter how good the communication and service beforehand is, what matters is the final outcome. The prices are reasonable and what I expected. Unfortunately, you get what you pay for. The "fabricators/installers" are always late (hours) with no phone call or text which costs me money. The craftmanship of the "installers" is absolutely unforgivable which costs me more money. The owner Will doesn't care about the customer's satisfaction. Every job should be treated with the same amount of effort and attention to detail, no matter how small. I tried out this company because my usuals, who are wonderful!!, are simply overwhelmed with too much work. I gave them a very small simple test job. I should've known better and trusted the other negative reviews. Oh, and I hope you're caught up on your Spanish. The guy that'll show up for measuring or install doesn't speak English and I'm not continuing a conversation of how his work sucks over the translator on his phone. If this had been one of my customer's homes, I would've thrown the installer (who also did the measuring the week prior) off the jobsite after 30 seconds. Literally breaking the cabinet with fists because the sink they brough was way oversized. I ignored at first to see how it would end up, knowing it would bite me. Over 2 hours into a 30 min job, the installer summoned me to look at the materials he'd been working on before the final setting. Apparently "You broke the cabinet!", "That looks like sh*t!" and "You really f*cked up that cut!", (which was clearly understood by the "Sorry sir" I got) means install it anyways and don't bother cleaning up before you run off to mess up another job. I asked if I got stuck with the new guy or something and was told he's been with them for quite a while. No thanks. It wasn't worth the effort or arguing over "making it right", which Michelle offered but Will never followed up on, for a small test job. I paid the bill, cut my losses, and learned the lesson. They will never get another single piece of my $0.5M+ worth of countertops I have installed every year. I'd rather deal with the delays from the guys I know do good work.

    I do NOT recommend this place for smaller projects. I should have taken the hint when my fabricator…read moresaid to not use this business. I went in on June 11th with a piece of marble that was very important to me. It had been in our family for almost a century and I needed it cleaned polished and cut down for a new piece of furniture. The lady at the front counter, although pleasant, seemed extremely clueless. My son and I had to talk her through measurements, drawings, schematics..., We finally wrote up the order and she said it would be about 3 weeks. After 4 weeks I called, and she said they lost my number. Thank God I called. She said the pieces were not finished, (We also ordered a separate piece to be cut from a big slab of theirs for a vanity.) she said they would be ready by ready by the next Monday. They were not. I had to call again and she said they are ready, they really don't get to small projects until they have time. I commented that I thought 5 weeks should be plenty of time. She said they'll get to it when they get to it. So then I called the next Monday and spoke to someone someone named Will I believe.He apologized, but not sincerely. He basically was implying that small jobs are not really important and he gave attitude and said I was welcome to come pick my piece up. He did in sincerely offer to have them ready by 4:30 that day. I said that would be fine, and I could pick them up tomorrow on my way to my dentist appointment. When we arrived, neither piece was ready. They didn't even call me. Another waste of my time. And the receptionist attitude again was "Oh well, we're sorry" Absolutely unprofessional, and either understaffed or they just don't give a darn about their customers. If they didn't want to do a job that was under $1,000, they could have just saved me the time and money and said so. Now I have to find an actual reputable stone work business but I'm extremely happy I got my heirloom marble out of their hands.

    M & R Marble and Granite - countertopinstall - Updated July 2026

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