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M&R Pro Cleaning

5.0 (1 review)
Open • Open 24 hours

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Services - M&R Pro Cleaning

Commercial deep cleaning

Commercial move-in or move-out cleaning

Commercial standard cleaning

5 More Services

Deep cleaning

Maid services

Move-in or move-out cleaning

Regular home cleaning

Post-construction cleaning

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Recommended Reviews - M&R Pro Cleaning

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6 months ago

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Magic Clean - Under the kitchen sink after the "deep clean"

Magic Clean

(7 reviews)

The worst! Didn't show up for a pre booked clean. Didn't do "deep clean" as recommended by owner…read more Over charged as was told linens would be complementary as they didn't show up to clean in between short term renters. Second set of renters had to clean themselves and sleep with no sheets for multiple days. I then proceeded to let the owner know I was not satisfied as the home was not "deeply" cleaned at all (dust everywhere) and that she had not adjusted my bill in an email and she wrote back "Fu%k You". That's it...no apology, nothing. I had heard from others how bad they were-should have followed their advice. This woman won't last long-especially after reading other comments. Yikes.

I well understand that finding a cleaning service in the Squamish area is difficult however, DO NOT…read more'sign up' with Carola and Magic Clean. The review by Derek G is a warning sign!! As is a recent review on a different site. My husband and I hired Magic Clean in late spring 2018 to clean our house bi-weekly. We are both working and no one else lives in the home. The established rate was $35/hr, 3.5 hours/cleaning. All was well for a while, Sam was pleasant to communicate with. Trouble began when my September/18 invoice arrived; we had been charged $36/ hr and 5/6/5 hours over 3 cleanings. To be clear, there was nothing to justify the additional hours, regardless of extra time spent on shower doors (toilets and vanity not cleaned instead). I did not care about the increase in the rate but the hours were completely wrong. I called many, many times, no answer, left a message, no return call for 5 days. I emailed regarding the excessive hours, a few days later I received a revised invoice that I still did not fully agree with but agreed to pay, and cancelled further services from Magic Clean. A few days later I received the email with the link to pay via QuickBooks.... the hours were correct the rate was $38/hr. I emailed asking for an invoice to reflect $36/hr, Carola's email response copy/pasted is as follows, "Magic clean hourly rate is $38 per man hr. Our apologies if this was not mentioned at the beginning of your cleaning bookings. We did had a discrepensy on your bill we did ajusted a few times already." Again, to be clear, one adjusted bill, not 'a few' and I had been paying $35/hr for months. the feeling of being 'nickeled and dimed', overcharged and 'worn down' had set in. Yes, I have paid the invoice to be rid of this frustration, very poor business practice Carola.

M&R Pro Cleaning - homecleaning - Updated June 2026

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